Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Luxury Travel Member Support Manager - Homebased UK Wide
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £32,000
Additional benefits: plus annual bonus & excellent benefits
Keywords: travel manager, luxury travel, luxury travel manager, travel team leader
Introduction: Our client is a small yet worldwide recognised lifestyle management company. They set themselves apart by truly understanding each of their members and how important the extra touches can be. If you have exceptional luxury travel experience and the skills to provide world class service to high profile individuals, then we’d love to hear from you as we recruit for a Member Support Manager to join their growing team.
Meta Title: Luxury Travel Member Support Manager Homebased UK Wide
Meta Description: If you have exceptional luxury travel experience and the skills to provide world class service to high profile individuals, then we’d love to hear from you as we recruit for a Member Support Manager to our client's growing team
Description:
Previous experience of working within the luxury travel sector, ideally with UHNW clients, is essential for the role, along with exceptional customer service delivery skills and working knowledge of Sabre GDS.
In return, they can offer a salary of up to £32k DOE, annual bonus and other travel industry benefits. This is a fully home-based role and operates within the hours of Mon – Fri 9am – 5.30pm.
If this role is of interest to you, please contact us for a confidential chat, or apply online.
Role of Luxury Travel Member Support Manager:
- Provide exceptional white-glove service, making every component of each request seamless.
- Assist client manager with members' arrangements from their initial request to completion
- Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveller experience
- Be responsive to client’s needs and issue resolution with excellent communication and follow up
- Embrace new ways of working that promote flexibility to adjust quickly to shifting needs of the business
- Work as support to client managers however be able to adapt to dealing with members directly
Skills required for the role:
- A minimum of 3 years of recent GDS experience on Sabre
- Experience in arranging international travel and concierge for the luxury market
- Capability to setup PNR’s, ticketing, exchanging, refunding tickets and booking hotels is preferred
- Excellent attention to detail with the ability to work well under pressure
- Strong sense of urgency as well as flexibility to change as needed
- Ability to work well as a team as well as an individual homeworker
If you’re interested in learning more about this Luxury Travel Member Support Manager role, please contact us for a confidential chat or press the apply online button now!
Sector: Homeworking,Leisure Travel
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