Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Service Team Executive - Homebased UK Wide
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000
Additional benefits: plus excellent benefits
Keywords: service Team Executive, travel admin, travel customer service, customer service jobs
Introduction: We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home. Joining our client as a Service Team Executive, you’ll be responsible for providing a multi-functional administration support service to their reservation teams and their customers, ensuring all requests are handled with speed, accuracy and professionalism.
Meta Title: Service Team Executive Homebased UK wide
Meta Description: We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home.
Description:
Previous experience gained within an administration, reservations or customer service role within the travel sector is essential for the position and in return, our client can offer a competitive salary of up to £24k plus excellent benefits.
If this role is of interest to you, please contact us today for a confidential chat or apply online.
Role of Service Team Executive:
- Manage the Teamwork desk and make changes from manage my booking when requested by our customers through the portal, or via the telephone
- Rebooking on a daily basis via Fare Optimiser and NDC reports
- Review/action the general Amadeus queues alongside ticketing
- Ticket dispatch for Reservations
- Support the Team Leader with Sales Support queries
- Support the reservation team with queries
- Reservation calls as required
- Provide a professional service for agents and customers
Skills required for the role:
- Strong working knowledge of Travel systems, to include – Amadeus, Travelport, Vibe & Dolphin
- Customer focused with strong attention to detail
- Excellent communication skills, both written and verbal
- Strong organisational skills
- Team player
- Comfortable dealing with queries over the phone and via email
- Excellent travel destination and product knowledge
If you’re interested in learning more about this Service Team Executive role, please contact us for a confidential chat or press the apply online button now!
Sector: Homeworking,Tour Operations
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