Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Cruise Sales Manager - Homework UK Wide
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary plus £45k OTE & extensive benefits
Keywords: Cruise sales manager, travel manager, sales team leader, cruise jobs, reservations manager
Introduction: We have a brand new and fantastic opportunity for a driven, results-focused manager to join a multi award-winning cruise organisation in a fully home-based role. Managing a remote team of cruise consultants, you'll lead and motivate team members and assess performance, providing help to management, including hiring and training, and keep management updated on team performance. You will also communicate concerns and policies among management and team members.
Meta Title: Cruise Sales Manager Homework UK Wide
Meta Description: We have a brand new and fantastic opportunity for a driven, results-focused manager to join a multi award-winning cruise organisation in a fully home-based role.
Description:
Previous experience in a team leader or sales management role within the travel industry is essential for this position, ideally along with experience of managing a remote team. In return, our client can offer a competitive salary plus genuine OTE circa £45k and other fantastic travel industry benefits including discounted travel and regular familiarisation trips.
If this role is of interest to you, please contact us today for a confidential chat, or apply online.
Role of Cruise Sales Manager:
- Increase sales and net commission by successfully managing the sales team
- Work closely with Service Managers to reduce volume and cost of write offs, errors and audits whilst maximising customer service
- Work with the resource and planning team communicating any resource issues
- Action recommended feedback provided by Sales Analyst through effective coaching and performance management
- Manage objectives setting, coaching and performance monitoring of sales team
- Provide encouragement to sales team, including communicating individual/team team goals and identifying areas for new training or skill checks
- Take a pro-active approach in identifying areas of improvement on existing operational improvement, policies, and processes by providing feedback and ideas to Senior Sales Manager
- Support Head of Sales to ensure appropriate employee engagement strategies are implemented, provide feedback on staff engagement, and support any Human Resource led initiatives
Skills required for the role:
- Previous experience in a similar team leader/ managerial role within the travel or cruise sector – essential
- Excellent understanding of KPI’s and track record of effective implementation of performance enhancing actions
- Strong people management skills
- Good knowledge of HR processes and guidelines
- Understanding of Contact Centre Processes
- Flexibility
If you’re interested in learning more about this Cruise Sales Manager role, please contact us for a confidential chat or press the apply online button now!
Sector: Cruise,Homeworking,Leisure Travel
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