Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Claims Handler - Droitwich
Contract length: Permanent
Working hours: Full time
Minimum salary: £18,600
Maximum salary: £19,700
Additional benefits: plus excellent benefits
Introduction: We have a brand new opportunity for a customer focused individual to join our client’s award winning team based in Droitwich. Reporting to the Accommodation supervisor, the successful candidate will be responsible for handling claims that are received by the Accommodation department within set timescales.
Meta Title: Claims Handler Droitwich
Meta Description: Perfect for a customer service focused individual looking to progress their career
Description:
Previous experience in a similar customer service driven role is essential for the position, along with excellent communication skills and a positive, pro-active approach. In return, our client can offer a competitive starting salary, rising following probation, excellent benefits and a very supportive and friendly working environment. for more information, please contact us today for a confidential chat, or apply online.
Role of Claims Handler:
- Assist with all new and existing instructions
- Ensure daily activities are completed in the set timeframes as set down by the Accommodation Supervisor
- Ensure any complaints are escalated to Head of Operations within SLA’s
- To play a vital role in the team, and assist your line manager as requested
- Flexibility regarding Out of Hours phone to ensure covered
- Work to both individual KPIs and team targets
- Attend regular training sessions
- Ensure fully aware & competent in all department processes
Skills required for the role:
- Minimum of one years experience in a customer service role
- Customer focused with good attention to detail
- Ability to follow Company policy & practices
- Excellent written and verbal communication skills
- Good relationship builder
- Effective time management
- Flexible approach
- Enthusiastic self-starter
If you’re interested in learning more about this Claims Handler role, please contact us for a confidential chat or press the apply online button now!
Sector: Contact Centre
Locations: Worcestershire,Worcester