Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Offline Ticketing Executive - Homebased UK Wide
Reference: SR/0667
Contract length: Permanent
Working hours: Full time
Maximum salary: Highly competitive salary
Additional benefits: plus excellent benefits
Keywords: offline ticketing executive, ticketing exec, ticketing jobs, ticketing consultant, travel jobs
Introduction: We have a fantastic, new opportunity for an experienced ticketing consultant to join a leading Tour Operator. Working within our client's offline team, the role is to provide a multi-functional administration support service to both the reservation team and customers, ensuring all requests are handled with speed, accuracy and professionalism. This position will support the team during the evenings when the office is closed, and so would suit those looking to cover night shifts, or those who want a mix of day and night shifts. (Our client can be flexible with regard to shift patterns.)
Meta Title: Offline Ticketing Executive Homebased UK Wide
Meta Description: We have a fantastic, new opportunity for an experienced ticketing consultant to join a leading Tour Operator.
Description:
Sector: Homeworking,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast
return
Contract length: Permanent
Working hours: Full time
Maximum salary: Highly competitive salary
Additional benefits: plus excellent benefits
Keywords: offline ticketing executive, ticketing exec, ticketing jobs, ticketing consultant, travel jobs
Introduction: We have a fantastic, new opportunity for an experienced ticketing consultant to join a leading Tour Operator. Working within our client's offline team, the role is to provide a multi-functional administration support service to both the reservation team and customers, ensuring all requests are handled with speed, accuracy and professionalism. This position will support the team during the evenings when the office is closed, and so would suit those looking to cover night shifts, or those who want a mix of day and night shifts. (Our client can be flexible with regard to shift patterns.)
Meta Title: Offline Ticketing Executive Homebased UK Wide
Meta Description: We have a fantastic, new opportunity for an experienced ticketing consultant to join a leading Tour Operator.
Description:
In return, they can offer a highly competitive salary DOE plus excellent travel industry benefits, so for more information, please apply online.
Role of Offline Ticketing Executive:
- Quality assure bookings made through the call centre.
- Produce and dispatch invoices, cancellation invoices, ensuring production timescales are met.
- Dispatch Travel Documentation, ensuring high levels of accuracy when checking documentation.
- Rebooking flights within the GDS, hotels and transfers when required.
- Review/action the general Amadeus queues alongside ticketing.
- Flight changes and supplier amendments are communicated out to agents.
- Q Management – schedule changes, ticketing deadlines are met and processed correctly.
- Ticket dispatch for Reservations.
- Support the Team Leader with Sales Support queries.
- Provide out of hours support for the emergency out of hours support line for agents/passengers.
- Effectively dealing with any issues that may arise with a reservation in UK and overseas.
Skills required for the role:
- Minimum 2 years in airline reservations/ticketing role using a GDS
- Exceptional customer service skills
- Great attention to detail and accuracy
- Ability to remain calm working in a highly pressurised environment
- Ability to organise, prioritise and manage own workload to tight deadlines
- Willing to cover an out of hours shift pattern
If you’re interested in learning more about this Offline Ticketing Executive role, please press the apply online button now!
Sector: Homeworking,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast