Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Travel Customer Service Advisor - Homebased UK Wide
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000
Additional benefits: plus excellent benefits
Keywords: customer service, customer relations, customer support, travel customer service, after sales, sales support, customer serivce jobs
Introduction: Are you looking for a role that will combine your travel expertise with your passion for customer care? If so, we have a fantastic opportunity for you to join a leading online travel organisation as a Travel Customer Service Advisor!
Meta Title: Travel Customer Service Advisor Homebased UK Wide
Meta Description: Are you looking for a role that will combine your travel expertise with your passion for customer care?
Description:
Offering support to the travel sales team, successful candidates will be responsible for dealing with post-sales queries, arranging special requests and add-ons and dealing with changes and amendments to bookings.
Our client can offer a competitive salary of up to £24,000 plus excellent industry benefits and a fully homebased opportunity, which includes all training from home. So, if you have a travel and customer service background and are interested in hearing more about these brand new customer service roles, please contact us today for a confidential chat or apply online!
Role of Travel Customer Service Advisor:
- Offering support to the travel sales team, dealing within post-sales queries
- Arranging special requests and add-ons
- Confidently upsell on bookings once they’ve been confirmed
- Dealing with any changes/amendments
- Offering empathy whilst displaying listening skills
- Resolving any client issues or complaints, escalating as necessary
- Dealing within any ad hoc administration tasks as required
Skills required for the role:
- Previous travel industry experience, preferably within a customer service environment
- Organised and professional with good attention to detail
- Ability to deal with complaints and find an amicable solution
- Ability to work to targets
- Strong team player
- Flexible with regard to working hours - Mon - Fri 9am - 6pm, Sat 9 - 5.30pm, Sun - 10am 4pm
If you’d like to learn more about this Travel Customer Service Advisor role, please contact us for a confidential chat or press the apply online button now!
Sector: Homeworking,Leisure Travel
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