Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Travel Customer Service Advisor - Homebased UK Wide
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000
Additional benefits: plus excellent benefits
Keywords: customer support advisor, csutomer service jobs, travel customer support, admin jobs, travel customer service advisor
Introduction: Do you have a passion for the travel industry and providing excellent customer service? Are you able to deal with post-sales travel queries in an efficient and professional manner? If so, we'd love to hear from you as our client looks to recruit a number of Travel Customer Service Advisors to their expanding, home-based team!
Meta Title: Travel Customer Service Advisor - Homebased UK Wide
Meta Description: Do you have a passion for the travel industry and providing excellent customer service?
Description:
Hours of work are Mon - Sat 9am/9.30am - 5.30pm/6pm, with one in three weekends and our client can offer a competitive salary of up to £24k plus excellent industry benefits.
So, if you have a customer service background gained within the travel sector and are interested in hearing more about these brand new roles, please contact us today for a confidential chat or apply online!
Role of Travel Customer Service Advisor
- Offering support to the travel sales team, dealing within post-sales queries
- Arranging special requests and add-ons
- Confidently upsell on bookings once they’ve been confirmed
- Dealing with any changes/amendments
- Offering empathy whilst displaying listening skills
- Resolving any client issues or complaints, escalating as necessary
- Dealing within any ad hoc administration tasks as required
Skills required for the role:
- Previous travel industry experience, preferably within a customer service environment
- Organised and professional with good attention to detail
- Ability to deal with complaints and find an amicable solution
- Ability to work to targets
- Strong team player
If you’d like to learn more about this Travel Customer Service Advisor role, please press the apply online button now!
Sector: Homeworking,Leisure Travel
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