French speaking Customer Service Agent - London
Unfortunately, this role is no longer available.Please contact us to discuss similar opportunities or to register your details for future roles.
- Salary and benefits
- Up to £25,000 plus excellent benefits
- Contract length
- Permanent, Full time
- Locations
Parlez-vous couramment Français?! If so, we'd love to hear from you as we look to recruit French speaking customer service professionals for some new roles with a well known brand in London. Working within a dynamic, international environment, successful candidates will be responsible for dealing with incoming enquires via phone, email, chat and social media and will offer support information on products and products, whilst handling a variety of customer service requests for our client’s French speaking customers.
These positions offer a fantastic opportunity to bring your fluency in French and English to a growing team and in addition to the skills and experience mentioned above, a professional telephone manner and pro-active, customer focused approach is essential. In return, our client is offering an attractive starting salary of up to £25k plus excellent company and industry benefits.
If you prioritise first class service and possess great communication skills, then please contact us today for a confidential chat about the role, or apply online.
Role of French speaking Customer Service Agent:
- Answer incoming enquiries via phone, email, chat and social media
- Provide high levels of customer service whilst assisting customers
- Support with information on products and promotions
- Achieving call quality and customer satisfaction
- Escalate calls where required, to achieve desirable outcome
Skills required for the role:
- Fluency in both French and English - essential
- Previous customer service experience
- GDS experience (Amadeus, Galileo or Sabre) would be an advantage
- Multitasking capabilities
- Experience of MS Office
- Problem solving attitude and customer focused
- Highly organised and accurate
If you’re interested in learning more about this French speaking Customer Service Agent role, please contact us today for a confidential chat or press the apply online button now!
Reference: SR/0202
Call: 0161 408 0357 / 0358
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