Polish or Romanian speaking Customer Service Assistant - Manchester
Unfortunately, this role is no longer available.Please contact us to discuss similar opportunities or to register your details for future roles.
- Salary and benefits
- Up to to £19,000 plus excellent benefits
- Contract length
- Permanent, Full time
- Locations
We have a fabulous opportunity for fluent Polish or Romanian speakers to join an expanding, multilingual customer service team based in Manchester. Joining our client as a Customer Service Assistant and complementing their existing dedicated team, your role will be to provide customer service support covering a range of responsibilities including taking inbound and making outbound calls to clients, translating documents, communicating updates to clients and providing adhoc administration support to senior team members.
Fluency in verbal and written Polish or Romanian (plus English) is essential for the role, along with proven customer services experience, gained within a legal environment and a detail orientated approach. In return, our client can offer a highly competitive salary plus excellent benefits, ongoing training and career progression opportunities. If you’re interested in finding out more about the opportunity to use your language skills in a customer-focused role, please contact us today for a confidential chat or apply online.
Role of Polish or Romanian speaking Customer Service Assistant:
- Offering high levels of customer service in a client facing role
- Taking inbound calls and making outbound calls to clients
- Communicating updates to clients
- Translation of documents
- Escalating any 2nd level queries to senior team members
- Assisting with adhoc administration to support senior team members
Skills required for the role:
- Written and verbal fluency in Polish or Romanian (plus English) - essential
- Proven customer service gained within a legal environment - essential
- Excellent communication skills and engaging telephone manner
- Detail orientated with good organisational skills
- Computer literate
If you’re interested in learning more about this Polish or Romanian speaking Customer Service Assistant role, please contact us today for a confidential chat or press the apply online button now!
Reference: SR/0209
Call: 0161 408 0357 / 0358
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