Cruise Customer Service Specialist - Homebased UK Wide
- Salary and benefits
- Up to £28,000 plus excellent benefits
- Contract length
- Permanent, Full time
- Locations
Locations
Cruise Customer Service Specialist - Homebased UK Wide is available in the following locations:
- Home-based
- England
- Bedfordshire
- Berkshire
- Bristol
- Buckinghamshire
- Aylesbury
- Cambridgeshire
- Cambridge
- Peterborough
- Cheshire
- Chester
- Cleveland
- Cornwall
- County Durham
- Durham
- Cumbria
- Derbyshire
- Devon
- Exeter
- Plymouth
- Dorset
- East Sussex
- Brighton
- Essex
- Gloucestershire
- Cheltenham
- Gloucester
- Greater London
- Central London
- Greater Manchester
- Manchester
- Hampshire
- Portsmouth
- Southampton
- Herefordshire
- Hertfordshire
- Humberside
- Hull
- Kent
- Lancashire
- Lancaster
- Preston
- Leicestershire
- Lincolnshire
- Merseyside
- Liverpool
- Middlesex
- Norfolk
- Norwich
- Northamptonshire
- Northumberland
- North Yorkshire
- York
- Nottinghamshire
- Oxfordshire
- Oxford
- Shropshire
- Somerset
- Bath
- Taunton
- South Yorkshire
- Sheffield
- Staffordshire
- Stoke-on-Trent
- Suffolk
- Surrey
- Tyne and Wear
- Newcastle-upon-Tyne
- Warwickshire
- West Midlands
- Birmingham
- Coventry
- West Sussex
- West Yorkshire
- Bradford
- Halifax
- Leeds
- Wakefield
- Wiltshire
- Salisbury
- Swindon
- Worcestershire
- Redditch
- Worcester
- Wales
- Caernarfonshire
- Cardiganshire
- Carmarthenshire
- Clwyd
- Wrexham
- Denbighshire
- Dyfed
- Flintshire
- Glamorgan
- Cardiff
- Swansea
- Gwynedd
- Mid Glamorgan
- Monmouthshire
- Newport
- Pembrokeshire
- Powys
- Scotland
- Aberdeenshire
- Aberdeen
- Angus
- Dundee
- Argyll and Bute
- Ayrshire and Arran
- Banffshire
- Berwickshire
- Caithness
- Clackmannanshire
- Dumfries
- Dunbartonshire
- East Lothian
- Fife
- Inverness-shire
- Inverness
- Lanarkshire
- Glasgow
- Midlothian
- Edinburgh
- Moray
- Nairn
- Perth and Kinross
- Perth
- Renfrewshire
- Stirling and Falkirk
- Sutherland
- West Lothian
- Western Isles
- Wigtown
- Northern Ireland
- Belfast
Calling all Cruise Customer Service Specialists! If you're looking for fully homebased position which offers a highly competitive salary up to £28k and a Monday to Friday working week between 9am - 6pm, we have the perfect role for you!
As a Cruise Customer Service Specialist, you’ll play a vital role in ensuring our client’s customers enjoy a seamless post-booking experience. Excellent knowledge of the cruise market is essential for the position, along with a customer focused approach and strong problem solving skills.
In return, you’ll benefit from a highly competitive salary, all necessary equipment provided, great working hours (no lates or weekends!) amazing cruise and travel discounts for you and your family and comprehensive training and professional development opportunities.
If this role is of interest to you, please press the apply online button now.
Role of Cruise Customer Service Specialist:
- Handling a variety of post-sales queries via phone and email.
- Arranging special requests and add-ons to enhance client bookings.
- Booking additional services when required including excursions, dining, and drink packages.
- Managing booking amendments and changes.
- Completing any ad hoc administrative tasks as required.
- Resolving customer issues or complaints, escalating where necessary.
- Liaising with internal departments with any queries or amendments
- Offering an exceptional level of customer service and completing work to a high standard.
Skills required for the role:
- Previous experience in a customer service or support role within the cruise sector - essential.
- Strong organisational skills.
- Professional, detail-oriented, and able to prioritise tasks efficiently.
- Capable of managing complaints and finding amicable resolutions.
- Strong team player
If you’re interested in learning more about this Cruise Customer Service Specialist opportunity, please press the apply online button now!
Apply online now for Cruise Customer Service Specialist - Homebased UK WideReference: SR/1022
Call: 0161 408 0357 / 0358
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