Tour Operations Ticketing Supervisor - UK Wide

Unfortunately, this role is no longer available.
Please contact us to discuss similar opportunities or to register your details for future roles.

Salary and benefits: Up to £40,000 plus excellent benefits
Contract length: Permanent, Full time
Locations: UK wide and home-based

Locations

Tour Operations Ticketing Supervisor - UK Wide is available in the following locations:

Home-based
England
Bedfordshire
Berkshire
Bristol
Buckinghamshire
Aylesbury
Cambridgeshire
Cambridge
Peterborough
Cheshire
Chester
Cleveland
Cornwall
County Durham
Durham
Cumbria
Derbyshire
Devon
Exeter
Plymouth
Dorset
East Sussex
Brighton
Essex
Gloucestershire
Cheltenham
Gloucester
Greater London
Central London
Greater Manchester
Manchester
Hampshire
Portsmouth
Southampton
Herefordshire
Hertfordshire
Humberside
Hull
Kent
Lancashire
Lancaster
Preston
Leicestershire
Lincolnshire
Merseyside
Liverpool
Middlesex
Norfolk
Norwich
Northamptonshire
Northumberland
North Yorkshire
York
Nottinghamshire
Oxfordshire
Oxford
Shropshire
Somerset
Bath
Taunton
South Yorkshire
Sheffield
Staffordshire
Stoke-on-Trent
Suffolk
Surrey
Tyne and Wear
Newcastle-upon-Tyne
Warwickshire
West Midlands
Birmingham
Coventry
West Sussex
West Yorkshire
Bradford
Halifax
Leeds
Wakefield
Wiltshire
Salisbury
Swindon
Worcestershire
Redditch
Worcester
Wales
Caernarfonshire
Cardiganshire
Carmarthenshire
Clwyd
Wrexham
Denbighshire
Dyfed
Flintshire
Glamorgan
Cardiff
Swansea
Gwynedd
Mid Glamorgan
Monmouthshire
Newport
Pembrokeshire
Powys
Scotland
Aberdeenshire
Aberdeen
Angus
Dundee
Argyll and Bute
Ayrshire and Arran
Banffshire
Berwickshire
Caithness
Clackmannanshire
Dumfries
Dunbartonshire
East Lothian
Fife
Inverness-shire
Inverness
Lanarkshire
Glasgow
Midlothian
Edinburgh
Moray
Nairn
Perth and Kinross
Perth
Renfrewshire
Stirling and Falkirk
Sutherland
West Lothian
Western Isles
Wigtown

We have a fabulous opportunity for an experienced Ticketing Supervisor to join a leading Tour Operator and play a key role within their busy Reservations Team. This is a fantastic opportunity for an experienced ticketing professional who enjoys being hands-on, supporting colleagues and taking ownership. You'll be responsible for overseeing the day-to-day ticketing operation, ensuring the team delivers an accurate, efficient and consistently high level of service.

As a key point of contact within the team, you'll provide guidance and support, manage escalated queries and help ensure workloads, deadlines and service standards are consistently met. You'll also take ownership of schedule changes and operational issues, using your expertise to find solutions and keep everything running smoothly.

Ticketing and GDS experience is essential, along with previous supervisory or team leadership experience within a tour operations environment.

In return, our can client offer a highly competitive salary up to £40k, along with excellent travel industry benefits and the opportunity to develop your career within an established and successful Tour Operator.

For more information, please see our website for further details, or apply online.

Role of Tour Operations Ticketing Supervisor:

Lead, support and motivate the team, providing day-to-day guidance and ensuring workloads are effectively managed and priorities are clear.
Oversee the ticketing operation, ensuring all queues, including schedule changes, general, web, native and re-issues, are kept up to date and actioned within agreed timescales.
Monitor team activity and performance, ensuring all queues are checked at the end of each day and tickets are issued accurately and on time.
Keep ahead of fare and industry changes, monitoring fuel, tax and fare increases and ensuring agents and clients are notified promptly and deadlines are met.
Support BSP Ticket Audits, helping identify, investigate and resolve any discrepancies.
Take ownership of schedule changes, ensuring agents and customers are advised promptly and all necessary action is completed efficiently.
Act as the team's escalation point, using your expertise to resolve complex ticketing and operational queries and provide guidance to colleagues.
Support the team during disruption, liaising with the Crisis Team when airline disruption affects passengers and ensuring contingency plans are followed.
Oversee refunds and ADM's, ensuring airline and E-tracker refunds are processed accurately and within agreed guidelines
Support rebooking requirements, including flights, hotels and transfers, ensuring customers are looked after throughout the process.
Champion accuracy and service, ensuring high standards of customer service, compliance and attention to detail are maintained across the team.
Drive continuous improvement, identifying opportunities to improve processes, efficiency and the overall customer experience.
Provide out-of-hours support on a rota basis and cover periods of sickness when required.

Skills required for the role:

Supervisory or team leadership airline ticketing experience within a tour operations environment - essential.
Proficiency with a GDS.
Strong knowledge of airline ticketing, schedule changes, refunds and reissues.
Excellent customer service and communication skills.
Exceptional attention to detail, accuracy and organisational skills.
The confidence to support colleagues, manage escalations and make decisions when required.
The ability to remain calm, professional and decisive in a fast-paced and highly pressurised environment.
Excellent time management skills, with the ability to prioritise both your own workload and the wider team's requirements.
A proactive, solutions-focused approach, with the ability to take ownership and see issues through to resolution.

If you’re interested in learning more about this Tour Operations Ticketing Supervisor opportunity, press the apply online button now!

Reference: SR/1107

Call: 0161 408 0357 / 0358

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⭐️⭐️⭐️⭐️⭐️
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Kathryn A

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David W

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Nadia B

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Erin N

Rachel was really helpful during the recruitment process. Was really friendly and supportive and managed to land me the job!
Thanks for everything :)
Hannah S

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Joanna K

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Lesley K

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Stephen T

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Sarah B

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Stephanie D

I have recently had the pleasure of working with Rachel as one of her clients. Rachel consistently provided me with support throughout the recruitment process, as well as ensuring I was both informed and sufficiently prepared for what was to come. On the basis of her professionalism, expertise and recommendations, I am happy to say that I secured a superb role, which will hopefully be the next step in my career. I would highly recommend contacting Rachel and using her services!
Liam D

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Keely W

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Nicole P

Rachel was an absolute pleasure to deal with. I had an interview and secured a role within 3 days of contacting Succeed, can’t recommended them enough!
Haylee G

Rachel was amazing helping me find a new role. Rachel got me numerous interviews quickly and helped me prepare correctly for the interviews. I had a new role in a matter of days. Thanks again for all your help.
Kevin D

Rachel has been AMAZING from start to finish, one of the best agencies I’ve had the pleasure of working with! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Matthew C

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Angelique B

Excellent recruitment agency, specialising in the Travel sector. The team are knowledgable with many key contacts and highly recommended for those looking for a new role within this sector.
Elizabeth W

Amazing and professional service! Rachel found me my dream job and gave really good advice, even outside of her working hours. Very grateful and would definitely recommend.
Samantha B

It was a pleasure dealing with Rachel. Her service was excellent and I’d 100% recommend her.
Vicky J

Succeed were very informative re the role and any questions directed to my contact Rachel, were answered very quickly and accurately. Good relationship between myself, Succeed and the employer. Great service. Thank you.
Anthony J

Spoke with Rachel and Cheryl Monday morning. By lunchtime on Wednesday I have a job offer! Kind, positive and efficient service, I wouldn't think twice to recommend to anyone else! Thank you, ladies!
Ben K

Fantastic company, very helpful and keep you up to date. Rachel was amazing.
Rachael W

I had an absolutely fantastic experience with Succeed Recruitment, and I can’t recommend them highly enough! From my very first point of contact, Cheryl was amazing. She listened carefully to what I was looking for, truly understood my needs, and worked tirelessly to secure me an amazing job. What really stood out was how she kept me in the loop at every stage – without being pushy. She genuinely cares about finding the best opportunities for her candidates and puts in the effort to make sure everything runs smoothly.

I also had the pleasure of speaking with Rachel once or twice, and she was lovely too – friendly, professional, and supportive. Having never worked with a recruitment agency before, I was initially worried it might be a pushy or overwhelming experience, but that couldn’t have been further from the truth.

Cheryl is an absolute credit to Succeed Recruitment, and I couldn’t be happier with the service I received. If you’re looking for a recruitment agency that listens, supports, and genuinely has your best interests at heart, look no further!
Mollie W

I just wanted to say that you did a wonderful job Jo and that I've never dealt with a Recruitment Consultant who seemed to care so much. So thank you again for everything and how you did it!
Karina M

I very highly recommend Rachel from Succeed Recruitment. Rachel's round the clock assistance has been fantastic. She has kept me regularly updated and when she was on leave handed me over to Jo who was also very good. A truly professional, supportive, informative and friendly service. Thank you especially to Rachel and also to Jo.
Gina A

Rachel was absolutely amazing and has helped me find my amazing new venture, amazing service really friendly and helpful. I actually felt like she was a friend giving advice. Thank you so much Rachel, I would not feel this happy or excited without your help. Fully recommend Rachel and the company to help you find your new life chapter.
Helen B

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Jennifer C

Cheryl and Rachel at Succeed were absolutely instrumental in finding my perfect job. Very impressed with the attentiveness to my requirements and sourced a position that matched my needs. Highly recommend Succeed Recruitment Solutions.
Allyson J

Having been made redundant from Thomas Cook, then applying for jobs was stressful enough, then I got a call from Rachel and Jo. They made me feel so relaxed and comfortable and made my employment journey so enjoyable. I can’t thank you both enough. I recommend anyone looking for employment to give these lovely ladies a call. 5* service.
Heidi C

Thank you again for all your hard work Jo. I would recommend you to anyone looking for a new role within the Travel sector.
Laura C

Hi Rachel, just a quick email to say Thank you, and to just say that I have had dealings with many recruitment agencies but you are the best by far, keep up the good work and I wish you all the success in the future.
Phillipa G

I can't recommend Jo enough! Jo was professional and supportive throughout the full recruitment process and kept communication lines open throughout. No question was too small and she was always able to assist. I would highly recommend Jo for travel recruitment - thank you Jo!
Emma W

Rachel reached out to me when she noticed I was open to new job opportunities. She really took the time to understand what I was looking for from my next role and matched my skills perfectly to new job opportunities. Rachel's communication was fantastic, always keeping me up to date with the next stage of the hiring process. I was delighted to be offer a fabulous new role very quickly. I couldn't recommend Rachel and Succeed Recruitment Solutions highly enough. If anyone is looking for a new role definitely reach out to her to see if she can help. Thanks Rachel.
Kerry I

Rachel was amazing at finding my perfect travel role. She was very informative, professional and caring throughout the whole process. Thanks to her I’ve landed my dream role. Thanks Rachel you are a superstar!
Stephen R

My experience with Succeed Recruitment has been very positive. I have gone through various agencies in the past, and tend to find the initial contact to be good but soon drops off.

I dealt with Rachel at the agency who was extremely helpful in finding me the correct job for my skills and needs and I valued her guidance and positivity throughout the whole process and her interaction between myself and my potential employer, with regards to contract terms and renumeration package. Highly recommend Succeed to anyone.
Janet C

Just want to say a big thank you to the team at Succeed recruitment and a special thank you to Cheryl and Rachel. Very welcoming from the Get Go.

I took a 7 year hiatus from the Travel industry to develop my skills in a completely different role. Unfortunately, that came to an abrupt end through to insolvency and it knocked me sideways as I was climbing the career ladder.

Decided to explore the option of getting back into the travel industry as I’ve got 17 years of specialist experience within the luxury tailored holidays and cruise sectors. My concern was how employers would respond from being mid level management to wanting to be back on the front line consulting. Cheryl made the journey enjoyable and presented 2 fantastic companies that both gave me the offers.

She guided me with interview techniques as usually it’s been word of mouth and recommendation for me in the past. Very efficient with guidance notes and following up for feedback after each interview. She actually made the process effortless.

Working with Rachel the director was a pleasure, almost felt like we knew each other from a different life. Very approachable.

From the 7th October I’ve done a full U-Turn and heading back to the industry that I’ve always been passionate about thanks to the Lovely Cheryl Webb and Rachel Wigley.

Strongly recommend Succeed Recruitment and any of their team. 5*
Phil P

Thank you Rachel!
Absolutely top service. Thank you so much for all your efforts and answering and addressing all my doubts! It's been a pleasure :)
Navpreet K

Cheryl was amazing from the very beginning. She took lots of time to get to know me and immediately put me at ease.. she found me an amazing opportunity and the communication throughout the process was perfect.
Rachel S

I want to say how professional Joanne has been throughout the whole process. I've had a lot of companies calling me and wanting to put me forward for any and every vacancy and felt that they were just interested in hitting their own targets rather than getting me a job that 'I' wanted.

Joanne has been a pleasure to deal with and I felt she took a genuine interest which is why I told all other recruitment companies to stop searching for me as I only wanted to deal with Joanne.

Really impressed with Joanne and Succeed as a whole.
Matthew C

Have had the pleasure of dealing with Rachel a few times and without doubt, I could not ask for a more personable service. No need to search around - Rachel will never let you down!
Neil H

Rachel was excellent from start to finish in finding my next role, I would highly recommend Succeed Recruitment.
George S

I was first contacted by Cheryl who was so extremely friendly and honest with the role I was applying for. As Cheryl was moving roles I was then dealing with Rachel, who again was so approachable, honest and helpful. It was lovely to deal with this company and it makes it so much easier they know the travel industry. I shall certainly recommend them to anyone I know looking for their next chapter in their career.

Thanks Rachel and Cheryl
Benjamin R

I had been in contact with a few Recruiters before Rachel and the level of service she gave was far superior. Matched me with a position I wanted straight away and kept in contact throughout and was always a pleasure to talk to! Don’t hesitate to use her knowledge and help!
Thomas K

I just wanted to write a quick email to say thank you for your support throughout my job application process Jo, you've been fantastic and have a very friendly and professional manner.
Eva S

I cannot recommend Succeed Recruitment enough! The whole process was seamless. Rachel was amazing and kept me updated throughout, even just checking in with me and seeing how things were going. Rachel’s professional approach and kind and caring nature put me totally at ease and made what was a very daunting time so easy. If I find myself in a position again of having to find another job I would not hesitate to contact Rachel as I have every confidence in Succeed. I will be recommending Succeed to any friends looking for a new job in travel.
Molly G

Excellent service received, they kept me informed all the way. Would highly recommend their services. Thank you very much.
Michael S

Outstanding Support and Service from Rachel Wigley at Succeed Recruitment Solutions.

I can't thank Rachel Wigley enough for her incredible support in helping me land my dream job. From the very start, the process was seamless. Rachel was consistently communicative, providing timely updates and feedback before and after each interview. Her responsiveness and dedication made me feel supported every step of the way.

Thanks to her hard work, I’m excited to have secured the perfect position. If you’re looking for a recruitment service that truly cares about your success, I highly recommend working with Rachel and the team!
Sabina A

Rachel was super friendly & believed in me when I didn't believe in myself. She gave me the encouragement & confidence that I needed after being made redundant.

She kept in touch throughout & followed up even after accepting the job.

I now know where to go if I am looking for work again. Would totally recommend using her.

Thanks Rachel you truly are a gem!!
Lucinda D

Amazing service, Rachel was great and got me the job I really wanted, I would highly recommend Succeed Recruitment.
Bernadette M

Rachel is the shining star of Succeed. From the moment I applied she was in contact constantly with updates and details of what was going on. I recommend using Succeed for any recruitment requirements. Thank you again.
David M

Rachel was a pleasure to work with. She got me sorted out really quickly and kept in touch the whole way through. Thanks for your help. Excited to start my new role.
Kirsty M

Cheryl at Succeed is a real asset to the agency. She is efficient, caring and very professional and supportive in all that she does. Thank you Cheryl for everything, it has been a pleasure to know you and have your support xx
Lorraine B

Dealt with Rachel from the offset, very friendly and extremely helpful throughout, couldn’t do enough for me! Heavily recommend. Thanks again Rachel!
Daniel Y

Looking for a new role, I've been dealing with a number of recruiters. The service levels of Succeed exceeded my expectations. Professional, positive and pro-active from beginning to end, putting their clients first. Very impressed and would highly recommend them.
Rob C

The whole experience has been fantastic. Rachel contacted me within a few hours of me applying and had arranged an interview shortly afterwards. Although I didn't for a few months, Rachel kept in touch throughout, making sure I was updated with anything I needed. She was very professional and attentive from start to finish.
Chris D

Rachel W was amazing from start to finish, she was friendly and prompt with any information I required about the job. The whole process took less than 5 days to get a new job. I would recommend this company for anyone needing help finding a job quickly and efficiently.
Claire L

Never used an agency before and for my first time I couldn’t be more impressed! Rachel was there from start to finish and when she wasn’t for a brief period she put me in contact with Jo who as just as helpful. Both ladies were happy, chatty and made me feel at ease. Felt like I’d know them both for years not just a few days!

Absolutely fabulous, highly, highly recommended and both Rachel and Jo are a credit to the company! Thanks ladies!
Emily P

I had such a brilliant experience with Succeed Recruitment Solutions! I had Rachel and she was so supportive, attentive and helpful the whole way through my journey of getting my new job. Her honesty and encouragement was exactly what I needed in this process.
Ellie S

I dealt with Rachel and she was really great, kept me informed about what was going on, gave me such good advice and I really appreciate everything she did for me, its great to know there are people out there that really care.
Monica M

Super friendly and efficient service. Sourced and recommended jobs based on my skills and got me new employment in less than one week! Would highly recommend.
Chris R

Rachel was amazing, from the first conversation to me getting my dream job, she was there every step on the way. I can’t thank or recommend her and succeed highly enough. Thank you so much!
Aimee W

Great professional service and assistance provided in securing my new position.
Laurie M

Rachel gave a 5 star service to myself, she is informative, keeps in touch with the clients and prospects with their progress and will go the extra mile. I will recommended her to my friends/prospects.
Vasim H

From start to finish, Rachel was fantastic. Her honesty was refreshing and she kept me in the loop at all times. She managed to secure me an interview in less than a week! I would have no hesitatation in recommending her to anyone looking for a new role in the travel industry.
Jessica W

Hi Rachel, thank you for all your help. I really appreciate your time and commitment to me and would have no hesitation in recommending you to anyone looking for a new career opportunity.
Richard C

Fantastic, friendly, professional service from Rachel and Cheryl.
Andy M

Succeed's recruitment process has been one of the most positive experiences with an agency. From my first phonecall and to date, any phone calls or emails to and from myself to Rachel has made me feel reassured and fully supported. Very personable, understanding and super supportive and helpful at every contact.
I feel there is a good working relationship between them and the companies they are hiring for and know what their clients are looking for and are able to know how to make sure you will be successful in your application, much like I was.
Louise C

Fabulous service and support from Rachel. Didn't feel pressured into either role they thought I'd be suitable for. Given plenty of information on each company. The follow up after accepting one of the positions was great. Highly recommended!
Stephanie W

Just to let you know that I'm getting excited and can't wait for Monday Joanne. Maybe not many people get excited for Mondays - ha ha!

Once again I am really glad and appreciate your help and support. You've been brilliant.
Radostina B

I spoke with Rachel who was friendly, efficient and pro-active. She was easy to reach with good knowledge of the role I was applying for and took the time to get an understanding of my work history, skill set and expectations which she ensured the hiring managers were informed of prior to interview.

She offered great support right from the point of application to commencing the role.

I would highly recommend Rachel and Succeed Recuitment Solutions. Thank you for all your help with my new role!
Kate S

Rachel was so friendly and helpful, and has got me a much better job where I already feel valued and I have a much better work/life balance! Would 100% recommend.
Mitchell H

Thank you so much for your help Rachel. I’m so pleased but a bit sad to leave the good friends I’ve made over the last few years but looking forward to new beginnings. Take care & catch up soon!
Michelle B

Rachel was brilliant, really friendly, informative and supportive. Would highly recommend this company, and Rachel in particular, to others.
Charlene S

Cheryl was amazing and kept me updated every step of the process from initial contact to securing a position. I would recommend her for sure if you are looking for a position.
Elaine C

Jo was fantastic, really kind, caring and considerate and just didn't put me forward for any old job like other travel recruitment companies do. I am very happy with the company I joined to take my business onto its next stage, and thank her for her hard work getting me my new role!
Andrew F

Rachel’s absolutely fab…really supportive and wants you to get the right position for you ! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Suzanne S

Rachel was incredibly supportive from the initial conversation and right the way through the whole process. Due to the relationship she had built with her client she was able to ascertain from the start whether I would be a good 'fit' with the company and provided great guidance throughout. Rachel made me feel like she really cared about both myself and the client and was working to get the best outcome for everyone. It worked, I got the job!
Katy B

Rachel was amazing helping me find a new role. Rachel got me numerous interviews quickly and helped me prepare correctly for the interviews. I had a new role in a matter of days. Thanks again for all your help.
Emily T

I can’t thank Rachel enough for the help and support in finding me my perfect role. Rachel pre-empted any questions I had, checked in with me all the way through and really made this process a pleasure! Supportive, caring and genuinely happy for me when I got the role!
Elizabeth O

Rachel was brilliant throughout the whole process, from application to the job offer, her communication and advice was very professional. I'll definitely recommend Rachel to friends. Thanks again!
Mark O

Outstanding service. Cheryl took her time to find out about my experience and what I was looking for next. She immediately identified 2 opportunities that would suit me, she was on the ball straight away. Cheryl then went on to secure me interviews within 24 hours of our call. I was offered 2 jobs within days. I am now looking forward to starting my dream job. Thank you Cheryl, you are a superstar! Highly recommend!!!!
Louise B

Rachel was absolutely lovely and professional getting me my current job. For a person that has recently moved to the UK that's a lot to say. I will always be thankful to you, Rachel!
Dimpna L

Rachel was really helpful. Did a fantastic job from explaining the role, organising the interviews etc.
Joby J

Always a pleasure working with Rachel. She is a true asset to the team at Succeed Recruitment, consistently going above and beyond to ensure excellent communication and support throughout the entire process. The level of service at Succeed is phenomenal and I wouldn’t hesitate to recommend them!
Martha D

Rachel was brilliant from start to finish, the process was quick and simple, and Rachel looked after me and checked in right up until starting my new role. Highly recommended and easily the best recruitment company I have dealt with. Thanks again Rachel ❤️
Rhys Q

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Jessica L

Would like to say Rachel was amazing from start to finish with the job process. Very professional but also super friendly. Thank you Rachel for all your help.
Eileen D

Jo and the team have been fantastic. From start to finish they’ve displayed professionalism and passion to ensure you’re in the best place for recruitment.
Laura C

My experience has been so great from the start till the end, massive thank you to Rachel!!
Haben G

Could not recommend Succeed more! Especially Cheryl as she has been so friendly polite and knowledgable about finding the exact criteria I am looking for in a new job. Has stayed in touch and arranged two brilliant interview opportunities within the first week!
Max P

Rachel is a pleasure to work with and I would reccomend her to anyone. She was kind and enthusiastic, down to earth and friendly and really knowledgeable about the companies she works with. 100% the best recruitment agency I have ever worked with. Thank you!
Amy J

I can’t thank Rachel enough for being so helpful and supportive during my 6 week interview journey. I’ve worked with recruiters before but she is on another level. I really felt like she cared about matching me to the right company and job role and went out of her way to support me through the process. Such a professional but personal service, I highly recommend her. Thank you so much again for your hard work and commitment to helping me. :)
Jo C

Rachel and Cheryl have been amazing in my recruitment journey. The support has been above and beyond I expected. They found me a role within a few weeks which is great. Wishing the team all the best in the future. Would highly recommend.
Kelly C

Rachel has been so helpful and professional since the moment I first spoke to her. Has been following up with me since I accepted the role offered and was a credit to Succeed. Thanks for all your help and highly recommended.
Kathryn G

Rachel's been fab, very attentive and helpful. She has a great knowledge of the travel industry, which helped us a great deal. Thanks a lot!
Linda K

I applied for a job with Succeed and within a day I had a reply offering me another position that was tailored to my experience and a great opportunity in the career I want to go in. The process was extremely quick and I had a call before and after the interview and had constant contact with Rachel on the whole procedure. It was very smooth and professional and I would recommend Rachel and the company to anyone who is looking for a new job/career!
Marika V

Couldn't recommend Rachel more - she was extremely responsive, thorough and attentive to both mine and the clients' needs and I felt everything in the recruitment process was handled very well and quickly. Would recommend!
Laura B

From start to finish Rachel was excellent. She went the extra mile in helping me secure my position. Very supportive & encouraging - would thoroughly recommend Rachel :-)
Helena A

Cheryl from Succeed Recruitment was amazing! She guided me throughout the entire process and helped me land a great new role. Cheryl was professional and supportive and was very knowledgeable. I highly recommend her!
Ashlyn W

Rachel was incredibly supportive during my recent career move. She was quick to reply to any questions I had, and also gave me guidance and reassurance throughout the process. I would go back to Succeed again in the future... but hoping I won't need to as Rachel helped me secure the perfect job!
Amy L

⭐️⭐️⭐️⭐️⭐️
Debbie H

WOW Cheryl! What can I say! From day one of my “find a job journey” you were there for me on the phone and via email anytime I needed you. You listened to everything I was looking for and everything I didn’t want. You kept me in the loop with everything you found and with the feedback from the interviews I had.

You lined me up with half a dozen interviews within the first ten days of my journey and out of that, a few offers were on the table. I have recommended you to all my colleagues and speak highly of you everytime someone asks me about my journey.

Can’t wait to start my new job next Monday!

Thank you Cheryl from the bottom of my heart x
Emma B

Rachel was amazing, from start to finish. She has found me my dream job which I am thoroughly looking forward to starting next week. Many thanks Rachel, you are a superstar...
Lynne M

Fantastic! Friendly and professional experience from start to finish! Highly recommend. Kept updated throughout. Thank you so much!
Amy M

Excellent service from Rachel at Succeed! They really appreciated my advanced experience and together found the perfect role in very difficult times.
I was particularly impressed with the fact that when I deemed a role unsuitable, I was supported and not pushed down a wrong path. Ethical recruitment right there!

Thanks again! 5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Ben A

I'm so grateful to Rachel for her incredible support in helping me find a role I could truly thrive in. She took the time to understand my experience and guided me all the way to an amazing opportunity, I'd recommend her to anyone job hunting - she's brill!
Charlotte A

Rachel recently helped me in my search for a new job. She very quickly put me forward as a candidate for a job which was a perfect fit for my previous experience, and was very communicative and quick to follow up my interviews and provide me with feedback. Even though I ended up going with another job in a different industry, Rachel was incredibly supportive and gave me sound advice without pressuring me. I really appreciated her help and would strongly recommend her! Thanks again.
Laura M

Rachel was extremely professional and gave excellent advice. I managed to secure two roles and look forward to starting one soon. I will definitely stay in touch with Rachel should I need to acquire another position.
Lisa S

I had a fantastic experience with Succeed Recruitment! Cheryl Webb was amazing—professional, supportive, and attentive throughout the entire process. She took the time to understand my career goals and found me a role that’s a perfect fit. Cheryl’s guidance made everything seamless, and I couldn’t be happier to start my new job. Highly recommend Succeed Recruitment to anyone looking for a career change!
Thank you Cheryl :-)
Zahid S

I couldn't be happier! I'll admit that previous experience with other Recruitment Agencies made me sceptical to begin with.

However, Succeed were amazing from start to finish. Cheryl & Rachel were both incredible the whole way through. I can honestly say I felt like they cared about me and getting me into a role that suited me, I didn't feel like just another tick box like I had when dealing with previous recruitment agencies.

I highly recommend Succeed Recruitment to both employers and employees alike. Thank you to you both!
Adam L

Cheryl was consistent with the contacts and kept me upto date with the progress of my application. She checked in before and after interview which made me feel supported fully. The process was seamless and I would highly recommend Succeed.
Andrew F

I recommend Succeed Recruitment Agency to anyone looking for a job in travel. Rachel was professional, supportive, and dedicated. She provided valuable guidance throughout the process. Thanks to her efforts, I secured a fantastic position that aligns perfectly with my career goals. I highly recommend their services!
Madrine M

Having spoken to two other recruitment agencies (both of whom wanted to send my CV for roles without disclosing the name of the company which made me feel uncomfortable), I rang Succeed Recruitment with a heavy heart, assuming they would have the same approach. It was absolutely refreshing to speak with someone who took the time to not only find out exactly what I was looking for but to go through the roles they had in detail, telling me more about the companies and making sure they were of interest to me before submitting my CV. I'm happy to say that I was offered one of the positions they put me forward for and am already looking to take the next step within the company into a managerial position. Thank you Rachel & the team for all your help and support and I will certainly recommend you to friends and colleagues looking for a new position in the travel sector.
Brian M

Rachel at Succeed has been an absolute pleasure to work with. She has kept me updated at all times and also sent me hints and tips for my interview.
After the interview Rachel contacted me to get my feedback and then rang me to let me know I had been successful. I had another call to check everything was proceeding and if I had any issues to let her know. I would highly recommend Rachel and Succeed to anyone looking for employment.
Paul B

Rachel and the team offer a highly personalised service and a very consultative approach. They're very friendly and professional and I wouldn't hesitate to recommend them to anyone looking for a new role within the Travel industry.
Helen P

Rachel was amazing, very efficient and found me the perfect role, thanks Rachel for all of your help!
Chloe F

Thank you Rachel, for helping me find my dream job. I had been looking for a while. Rachel was very professional, really friendly and very supportive. I would highly recommend Rachel for helping you find your next career.
Lisa A

Rachel goes above and beyond to find you what you're looking for. Highly recommend!
Mona S

I cannot recommend Succeed Recruitment and especially Rachel enough. I applied for a job and the service and advice was excellent. She’s a credit to the role and the industry. Informative, helpful, professional…we could be here all day!

Despite being out of the industry for 4 years (thanks to COVID) we talked this through and she felt I was a strong candidate for the role. She put forward my CV and the next day she was in touch to let me know they wished to interview. Within a week I had completed the Zoom call with my new employer and within 45 mins I had Rachel on the phone congratulating me as they wanted to offer me to job!

The overall experience has been so stress free and easy.

Rachel genuinely seemed keen to help get me back into the industry and she did it first time! Can’t ask for more than that!

During the process leading up to me starting my new role Rachel was always on hand to offer advice and guide me on any questions or concerns I may have had. We checked in with each other regularly and it felt like I was in contact with a friend.

Her professional but relaxed attitude is a credit. I feel if I have any last minute things questions I will not be a nuisance!

Thank you Rachel for this amazing opportunity you put me forward and I managed to get. First job I’ve applied for in travel since leaving and then getting it first time too!

Highly recommended. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Andre H

I just wanted to thank you for your help in securing my new role Jo. I've spoken with a number of agencies over the last few weeks and you are actually the nicest recruitment agent I've ever come across. Thanks again.
Stephan A

Great experience from start to finish with Rachel and Cheryl. Cheryl went above and beyond to ensure all steps of my interview process went smoothly. I highly recommend Succeed Recruitment!
Tia C

Rachel was just amazing - really helped with reviewing my CV and then finding roles that really felt like a great fit for me. Highly recommend.
Linda F

Rachel is an outstanding person who thoroughly listens and genuinely helps. I can not recommend Rachel highly enough. Thank you for all your hard work.
Carly M

I dealt with Rachel and she was very quick and efficient with getting my CV out to businesses that she felt matched my experience and knowledge. She got me an interview almost immediately and that resulted in an offer being made, so I'm very grateful for all the help!
Shaun G

Very good service from Rachel at Succeed who helped me secure my job with the best hours for me. She always kept in contact with me and made sure everything went through smoothly.

Pamela G

Succeed were amazing and really helpful. All the staff were fantastic and helped with my recruitment process. They followed up after all my interviews. I can't praise Rachel and Jo enough. I am so thankful.
Jaimie O

Rachel was really lovely to talk to, very helpful and always on hand to guide through the recruitment process and land the job I wanted. Would highly reccommend!
Warren P

Excellent, Rachel was very supportive, would recommend Succeed Recruitment Solutions.
Helena F

Listened to my requirements and came back super quickly with solid options. Always replied in a timely manor and gave advice when needed. 100% recommended.
Ian M

Cheryl is fantastic. Very patient and helpful. Even with all my questions. Would highly recommend :)
Laura M

Rachel is absolutely amazing. Huge difference is she doesnt just throw out 100 interviews for you that are clearly not to your strengths. She pays attention to your strengths and experiences and because of her I've just signed a contract for a dream role. Thank you so much for your help and patience and listening to what I was saying. Sets you head and tails above others!
Dipak K

Rachel was great in finding me a new role, regular communication and even though the original role was lower than I was looking for, after speaking to the company a better role was proposed.
Calvin Y

Re-located out of London. Rachel you are a star. Amazing help, thank you so much! Made my move and finding work so stress free.
Mark C

Personal, thoughtful and concerned in my interests. Refreshing to be asked what is really important to me and asking open and honest questions. Without these I would have continued in a role that isn't what I really want at this time. A first rate service and an excellent company who I would most certainly recommend. Thank you.
Jeff C

I couldn’t not thank Rachel enough, gone above and beyond to help me further my career. Extremely kind and patient! Well done Rachel!!!
Lisa P

Appreciate all your help, advice and assistance you have given me in my search for a new job Rachel ... you have been wonderful and made my step into the big wide job world a great experience. Thanks again.
Elaine C

Rachel was very professional and helpful throughout the interview stages. She was very determined to get the role for me and to succeed. Thanks Rachel.
Jag S

Recruitment made easy! Rachel has been excellent to deal with, being direct but in a professional way. She gave me confidence that she absolutely understood her clients requirements, but reassuring me of her ability to select candidates that fit the role profile. For the first time in my working life; an agency that is a pleasure to deal with. Thank you, Rachel
Scott H

Rachel was so friendly and helpful in helping me in my new career. She was honest and really easy to speak to if I had any concerns or questions. Excellent service and such a lovely approach.
Tasha M

Cheryl at Succeed helped me secure my new position within the travel industry. This is the second time I have used Succeed and in both instances they have secured both positions for me. Cheryl was professional at all times and kept me up to date and informed as and when required. I thoroughly recommend Cheryl and Succeed as they are the best and come back to you swiftly with information and feedback.
Karen A

I was partnered with Cheryl Webb, who has by far been the best Recruitment agent I have ever had! Cheryl listened to what I was looking for in my next career and the interviews Cheryl arranged were spot on! I cannot thank Cheryl enough for all her hard work and determination to find me the perfect fit.
Tayla K

I want to sincerely thank Cheryl Webb and everyone at Succeed Recruitment Solutions for their incredible support throughout my job application process. Cheryl was amazing - guiding me step by step and making sure I had all the information I needed and more. Her professionalism, patience, and kindness made the whole experience so much easier and reassuring.

Although I haven’t yet heard back from the employer, no matter the outcome, I can confidently say that Succeed Recruitment Solutions is truly wonderful. I’m very grateful to have worked with Cheryl and the team.

Thank you again for everything!

NB - I got the job!
Paola L

I was contacted by Rachel Wigley at Succeed Recruitment Solutions the day after I joined LinkedIn and uploaded my CV as was looking to get back into the business travel industry. She had a role which suited me perfectly - I didn’t even look or apply for anything else! Rachel kept me informed at each stage, gave me useful interview prep advice and was always friendly and upbeat whenever I spoke with her.
Rosslyn N

What a lovely company to work with, Rachel is such a positive and helpful person and has guided my confidence in finding a job that I’m so looking forward to starting.
Would absolutely highly recommend Succeed Recruitment Solutions.
Natalie B

This is my second time that Rachel helped me find a new job role and I must admit she is amazing and hopefully found me the perfect role. Thank you again Rachel!
Leila R

I’m so grateful to Rachel for giving me the opportunity to work with such a fantastic cruise company. From day one, her communication has been absolutely superb — always clear, timely, and supportive. Rachel keeps you fully updated every step of the way, which makes everything feel smooth, organised, and stress-free.

She’s approachable, professional, and genuinely cares about helping you succeed. It’s been a pleasure, and I couldn’t ask for better support. Highly recommend Rachel! ✨
Jacqueline M

I had a very positive experience with Succeed Recruitment Solutions. Rachel kept excellent contact throughout, without being pushy or overpowering. She was extremely helpful in helping me find a role to suit my skills and requirements. I would highly recommend the services Succeed offer.
Katie M

Fantastic service, highly recommend. Big thank you to Rachel Wigley, she was lovely, she was attentive and found me the right opportunity!
Ana D

I contacted Succeed after seeing a vacancy that was of interest.

Cheryl picked up my CV on the Monday morning and called me first thing, after a brief chat about some of the opportunities available we decided to send of a couple of applications.

Cheryl then contacted me again on Tuesday with another vacancy (that don’t come up very often) that ticked all the boxes, by afternoon had secured an interview for me on the Thursday. The following Tuesday Cheryl calls with a job offer. One week from start to finish!

Cheryl has been amazing throughout the entire process, with regular communication even after the job was complete. Can’t thank her enough for her service and professionalism as this was my first time using a recruitment agency. But I would not hesitate to use Cheryl again (hopefully won’t need too) and to recommend to others.
Danny G

Rachel was amazing from start to finish on my journey to finding a new job. 1 week in now and it’s going really well :)
Emma M

Rachel at Succeed Recruitment was a real star in securing a new job for me. Keeping me updated throughout and being very open and honest about everything as well as being extremely professional. I would highly recommend Rachel.
Darren B

Helped to find the right job! Highly professional and friendly team! Thank you!
Andrei K

Rachel was incredibly supportive during my recent career move. She was quick to reply to any questions I had, and also gave me guidance and reassurance throughout the process. I would go back to Succeed again in the future... but hoping I won't need to as Rachel helped me secure the perfect job!
Amy L

I just want to say thank you to Jo for all her hard work and support in helping me find new employment. The last few weeks have been a really stressful time with work and my redundancy and now that I have found new employment I am over the moon.
Ryan W

Rachel Wigley was amazing!! Her help and support through securing a new job was brilliant and I wouldn’t have done it without her ❤️
Chloe S

I had a great experience with Cheryl from start to finish. She is extremely efficient, friendly and frequently checks in to make sure all is going as planned as well.

From submitting my CV to job offer took less than a week. Cheryl followed through on all promised actions promptly and kept me updated at all times.

Could not praise Cheryl and this company highly enough.
Sheryl M

Rachel was awesome! Took the time to get to know me & what I was looking for. Found me a job spec that perfectly matched my preferences & had clear communication throughout the whole process. Looking forward to starting my new job next week, all thanks to the help of Rachel at succeed - thanks so much!
Jasmine U

I was very impressed by Rachel's professionalism during this process. I've dealt with a lot of recruitment agents recently, but I was delighted that she was proactive about getting me the job I applied for and kept me in the loop throughout the whole process. Thank you!
Cara F

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