Operations Manager - Luxury Rail & Tour Operations - Greater Manchester

Salary and benefits: Highly competitive plus excellent benefits
Contract length: Permanent, Full time
Locations: Greater Manchester, Manchester

We have an exceptional opportunity for a highly organised and commercially aware Operations Manager to join a leading, luxury travel organisation in Greater Manchester. The successful candidate will oversee the end-to-end coordination of luxury rail journeys and associated land arrangements and the role is central to ensuring every guest movement, supplier interaction, hotel booking, tour programme and operational detail is delivered seamlessly, accurately, and to the highest standard.

They will act as the operational link between reservations, tour leaders, suppliers, hotels, transport providers, finance, and onboard teams, ensuring all pre-tour, live-tour, and post-tour requirements are managed with precision.

This role would suit a proactive and detail-driven operations professional who thrives in a premium travel environment and enjoys bringing structure, accuracy, and calm control to complex itineraries. The ideal candidate will be confident working across multiple departments, comfortable dealing with high-value guest arrangements, and committed to delivering a seamless operational experience from planning through to post-tour reconciliation.

In return, our client can offer a highly competitive salary plus excellent benefits.

If this role is of interest to you, please apply online.

Role of Operations Manager – Luxury Rail & Tour Operations:

Logistics and Tour Coordination:

Voucher management: Prepare, issue, and manage all transfer and tour vouchers.
Programme confirmation: Reconfirm tour programmes, timings, guide arrangements, and transport logistics with local suppliers.

Hotel and rooming list coordination:

Prepare and send accurate rooming lists to partner hotels within agreed deadlines.
Confirm room requirements, including pre-tour and post-tour nights.
Monitor hotel contracts, release dates, attrition deadlines, and cancellation terms.
Build strong supplier relationships and negotiate competitive rates, favourable terms, and service improvements where appropriate.
Live operational support: Act as a key contact point for suppliers and internal teams, managing last-minute changes.

Pre-Tour Planning and Guest Documentation:

Guest manifest management: Prepare and distribute accurate master passenger manifests.
Tour documentation: Coordinate the preparation, printing, and delivery of onboard packs, cabin allocations and guest itineraries.
Passport and compliance checks.

Financial and Administrative Oversight:

Invoice management: Proactively obtain invoices from hotels, transport providers, guides, and local suppliers.
Billing accuracy: Check supplier invoices against confirmed guest numbers, issued vouchers, contracted rates, and services delivered.
Post-tour reconciliation: Work with the Finance team to complete post-tour reconciliations, resolve discrepancies, and close out trip accounts accurately.
Cost control: Maintain tour cost control procedures, update operational spreadsheets, monitor variances, and support budget discipline across each journey.

Skills required for the role:

Strong experience in travel, tour operations, rail, hospitality, events, or complex logistics coordination.
Excellent attention to detail, with the ability to manage multiple moving parts and competing deadlines.
Confident supplier management and negotiation skills.
Commercial awareness and experience supporting cost control, invoice checking, or budget reconciliation.
Clear and professional communication skills, both written and verbal.
Calm, solutions-focused approach when dealing with last-minute operational changes.
High level of discretion and professionalism when handling guest information, VIP requirements, and sensitive travel details.

If you’re interested in learning more about this Operations Manager – Luxury Rail & Tour Operations role, please apply online.

Apply online now for Operations Manager - Luxury Rail & Tour Operations - Greater Manchester

Reference: SR/1078

Call: 0161 408 0357 / 0358

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Decided to explore the option of getting back into the travel industry as I’ve got 17 years of specialist experience within the luxury tailored holidays and cruise sectors. My concern was how employers would respond from being mid level management to wanting to be back on the front line consulting. Cheryl made the journey enjoyable and presented 2 fantastic companies that both gave me the offers.

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Thanks for everything :)
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Marjorie K

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Thanks again! 5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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I ended up with some offers quickly and joined the one I was most excited about in a couple of weeks. So far it's been fatastic, and exactly what I was looking for.

I'd recommend Rachel / Succeed to anyone looking for a role within the travel industry - tell her what you're looking for and I've no doubt she'll look after you. Thanks again for all your hard work, Rachel!
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Laura C

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Tasha M

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Kathryn G

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Keely W

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Ellie S

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Madrine M

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Phillipa G

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Chris R

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Monica M

Rachel was incredibly supportive during my recent career move. She was quick to reply to any questions I had, and also gave me guidance and reassurance throughout the process. I would go back to Succeed again in the future... but hoping I won't need to as Rachel helped me secure the perfect job!
Amy L

Rachel goes above and beyond to find you what you're looking for. Highly recommend!
Mona S

I want to sincerely thank Cheryl Webb and everyone at Succeed Recruitment Solutions for their incredible support throughout my job application process. Cheryl was amazing - guiding me step by step and making sure I had all the information I needed and more. Her professionalism, patience, and kindness made the whole experience so much easier and reassuring.

Although I haven’t yet heard back from the employer, no matter the outcome, I can confidently say that Succeed Recruitment Solutions is truly wonderful. I’m very grateful to have worked with Cheryl and the team.

Thank you again for everything!

NB - I got the job!
Paola L

Helped to find the right job! Highly professional and friendly team! Thank you!
Andrei K

I couldn't be happier! I'll admit that previous experience with other Recruitment Agencies made me sceptical to begin with.

However, Succeed were amazing from start to finish. Cheryl & Rachel were both incredible the whole way through. I can honestly say I felt like they cared about me and getting me into a role that suited me, I didn't feel like just another tick box like I had when dealing with previous recruitment agencies.

I highly recommend Succeed Recruitment to both employers and employees alike. Thank you to you both!
Adam L

Great experience from start to finish with Rachel and Cheryl. Cheryl went above and beyond to ensure all steps of my interview process went smoothly. I highly recommend Succeed Recruitment!
Tia C

Having spoken to two other recruitment agencies (both of whom wanted to send my CV for roles without disclosing the name of the company which made me feel uncomfortable), I rang Succeed Recruitment with a heavy heart, assuming they would have the same approach. It was absolutely refreshing to speak with someone who took the time to not only find out exactly what I was looking for but to go through the roles they had in detail, telling me more about the companies and making sure they were of interest to me before submitting my CV. I'm happy to say that I was offered one of the positions they put me forward for and am already looking to take the next step within the company into a managerial position. Thank you Rachel & the team for all your help and support and I will certainly recommend you to friends and colleagues looking for a new position in the travel sector.
Brian M

Outstanding Support and Service from Rachel Wigley at Succeed Recruitment Solutions.

I can't thank Rachel Wigley enough for her incredible support in helping me land my dream job. From the very start, the process was seamless. Rachel was consistently communicative, providing timely updates and feedback before and after each interview. Her responsiveness and dedication made me feel supported every step of the way.

Thanks to her hard work, I’m excited to have secured the perfect position. If you’re looking for a recruitment service that truly cares about your success, I highly recommend working with Rachel and the team!
Sabina A

Jo has been a joy to work with, not what you normally get from recruitment, (pushy and invasive). Rachel was kind enough to send me a good luck message.
I cannot rate Succeed Recruitment more highly.

Total professionalism throughout the whole process!
Julia P

Rachel was absolutely amazing and has helped me find my amazing new venture, amazing service really friendly and helpful. I actually felt like she was a friend giving advice. Thank you so much Rachel, I would not feel this happy or excited without your help. Fully recommend Rachel and the company to help you find your new life chapter.
Helen B

Rachel was amazing from start to finish on my journey to finding a new job. 1 week in now and it’s going really well :)
Emma M

I can’t recommend Rachel at Succeed Recruitment Solutions highly enough. I found Rachel extremely professional, efficient and knowledgeable in all areas of the Travel Industry.

I was kindly put forward for 2 interviews and secured an amazing opportunity with a fabulous award winning leading Cruise Company within 2 days of Rachel calling me.

She completely took all the stress and worry out of finding suitable positions for me. Not to mention the fantastic support I received prior to interview and even after starting my new role.

It truly has been an absolute pleasure, I have never felt so content in a company and I am eternally great to Rachel. Thank you for everything, you are amazing and a credit to the industry!

Best Wishes
Liz x
Liz W

Rachel W was amazing from start to finish, she was friendly and prompt with any information I required about the job. The whole process took less than 5 days to get a new job. I would recommend this company for anyone needing help finding a job quickly and efficiently.
Claire L

I have been working with Jo recently in a client format and would highly recommend her if you're looking for a Travel recruitment consultant to support you. Jo takes the time to understand your business, the needs, the ideal candidate specification (but knows what's essential and what is an added bonus) and the candidates submitted will fit the bill. Highly recommend and look forward to a continued long relationship.
Ivrie C

⭐️⭐️⭐️⭐️⭐️
Debbie H

I’m so grateful to Rachel for giving me the opportunity to work with such a fantastic cruise company. From day one, her communication has been absolutely superb — always clear, timely, and supportive. Rachel keeps you fully updated every step of the way, which makes everything feel smooth, organised, and stress-free.

She’s approachable, professional, and genuinely cares about helping you succeed. It’s been a pleasure, and I couldn’t ask for better support. Highly recommend Rachel! ✨
Jacqueline M

I'm so grateful to Rachel for her incredible support in helping me find a role I could truly thrive in. She took the time to understand my experience and guided me all the way to an amazing opportunity, I'd recommend her to anyone job hunting - she's brill!
Charlotte A

I can’t thank Rachel enough for being so helpful and supportive during my 6 week interview journey. I’ve worked with recruiters before but she is on another level. I really felt like she cared about matching me to the right company and job role and went out of her way to support me through the process. Such a professional but personal service, I highly recommend her. Thank you so much again for your hard work and commitment to helping me. :)
Jo C

Amazing and professional service! Rachel found me my dream job and gave really good advice, even outside of her working hours. Very grateful and would definitely recommend.
Samantha B

Rachel was so friendly and helpful, and has got me a much better job where I already feel valued and I have a much better work/life balance! Would 100% recommend.
Mitchell H

I was unexpectedly made redundant very recently and with Christmas coming up, was in a bit of a panic. I got a call from Rachel at Succeed Recruitment within minutes of uploading my CV and she was ever so warm, friendly and sympathetic. She went through my CV and we discussed my skills - within days she had landed me two interviews. One was not successful but the one I had a few days later hired me after a few hours of the interview.

Throughout, Succeed Recruitment have remained professional and caring, with occassional checking in with me and updating me as much as possible, asking if theres anything needed or making sure I am comfortable.

One of the best recruitment companies I have been through. Thank you, guys! xx
Sherie B

I contacted Succeed after seeing a vacancy that was of interest.

Cheryl picked up my CV on the Monday morning and called me first thing, after a brief chat about some of the opportunities available we decided to send of a couple of applications.

Cheryl then contacted me again on Tuesday with another vacancy (that don’t come up very often) that ticked all the boxes, by afternoon had secured an interview for me on the Thursday. The following Tuesday Cheryl calls with a job offer. One week from start to finish!

Cheryl has been amazing throughout the entire process, with regular communication even after the job was complete. Can’t thank her enough for her service and professionalism as this was my first time using a recruitment agency. But I would not hesitate to use Cheryl again (hopefully won’t need too) and to recommend to others.
Danny G

Rachel was an absolute pleasure to deal with. I had an interview and secured a role within 3 days of contacting Succeed, can’t recommended them enough!
Haylee G

The whole experience has been fantastic. Rachel contacted me within a few hours of me applying and had arranged an interview shortly afterwards. Although I didn't for a few months, Rachel kept in touch throughout, making sure I was updated with anything I needed. She was very professional and attentive from start to finish.
Chris D

WOW Cheryl! What can I say! From day one of my “find a job journey” you were there for me on the phone and via email anytime I needed you. You listened to everything I was looking for and everything I didn’t want. You kept me in the loop with everything you found and with the feedback from the interviews I had.

You lined me up with half a dozen interviews within the first ten days of my journey and out of that, a few offers were on the table. I have recommended you to all my colleagues and speak highly of you everytime someone asks me about my journey.

Can’t wait to start my new job next Monday!

Thank you Cheryl from the bottom of my heart x
Emma B

Fantastic company, very helpful and keep you up to date. Rachel was amazing.
Rachael W

I was very impressed by Rachel's professionalism during this process. I've dealt with a lot of recruitment agents recently, but I was delighted that she was proactive about getting me the job I applied for and kept me in the loop throughout the whole process. Thank you!
Cara F

Rachel was incredibly supportive from the initial conversation and right the way through the whole process. Due to the relationship she had built with her client she was able to ascertain from the start whether I would be a good 'fit' with the company and provided great guidance throughout. Rachel made me feel like she really cared about both myself and the client and was working to get the best outcome for everyone. It worked, I got the job!
Katy B

Rachel reached out to me when she noticed I was open to new job opportunities. She really took the time to understand what I was looking for from my next role and matched my skills perfectly to new job opportunities. Rachel's communication was fantastic, always keeping me up to date with the next stage of the hiring process. I was delighted to be offer a fabulous new role very quickly. I couldn't recommend Rachel and Succeed Recruitment Solutions highly enough. If anyone is looking for a new role definitely reach out to her to see if she can help. Thanks Rachel.
Kerry I

Could not recommend Succeed more! Especially Cheryl as she has been so friendly polite and knowledgable about finding the exact criteria I am looking for in a new job. Has stayed in touch and arranged two brilliant interview opportunities within the first week!
Max P

I dealt with Rachel and she was very quick and efficient with getting my CV out to businesses that she felt matched my experience and knowledge. She got me an interview almost immediately and that resulted in an offer being made, so I'm very grateful for all the help!
Shaun G

Rachel is fantastic at her job and really looks after you. She listened to my needs and matched me perfectly with an ideal opportunity. She is warm and friendly and keeps you completely up to date throughout the process. I would have no hesitation in recommending her highly if you are looking for a new role within the travel industry.
Elizabeth C

I dealt with Cheryl and Rachel, who I found both extremely helpful and friendly and had time to talk with you. Fantastic team.
Louise N

Thank you again for all your hard work Jo. I would recommend you to anyone looking for a new role within the Travel sector.
Laura C

Jo was fantastic, really kind, caring and considerate and just didn't put me forward for any old job like other travel recruitment companies do. I am very happy with the company I joined to take my business onto its next stage, and thank her for her hard work getting me my new role!
Andrew F

Never used an agency before and for my first time I couldn’t be more impressed! Rachel was there from start to finish and when she wasn’t for a brief period she put me in contact with Jo who as just as helpful. Both ladies were happy, chatty and made me feel at ease. Felt like I’d know them both for years not just a few days!

Absolutely fabulous, highly, highly recommended and both Rachel and Jo are a credit to the company! Thanks ladies!
Emily P

Rachel is an absolute superstar! She is so proactive, sharp and funny. I couldn't recommend her more highly. I fully trusted she would find me my dream job and she seemlessly went and pulled it out the bag. I've just finished my 2nd stage interview today and I start Monday! I'm over the moon.

If you ever find yourself looking for work, please ask for Rachel!
Sam H

I spoke with Rachel who was friendly, efficient and pro-active. She was easy to reach with good knowledge of the role I was applying for and took the time to get an understanding of my work history, skill set and expectations which she ensured the hiring managers were informed of prior to interview.

She offered great support right from the point of application to commencing the role.

I would highly recommend Rachel and Succeed Recuitment Solutions. Thank you for all your help with my new role!
Kate S

Thank you so much to all at Succeed who made my experience of finding a new position in the travel sector such a positive one! The team were always on hand to answer any questions and gave sound advice when I had the good fortune to be in a position to choose between three fantastic opportunities. My new role starts in less than 4 weeks and I cannot wait!
Nadia B

Thanks for all your help with my new role Jo, you are a star as always!
Andy T

Rachel was a real pleasure to work with. She spent so much time with me in preparing for the interviews and the role and was fully supportive. Nothing was too much trouble for her. I felt I was really listened too and matched to the right role for me - Thank you Rachel.
Joanne A

Rachel was an absolute gem throughout the whole process. Really sincere, kind and thorough - made the whole thing relaxed and easy. Thank you!
Toni M

I cannot recommend Succeed Recruitment enough! The whole process was seamless. Rachel was amazing and kept me updated throughout, even just checking in with me and seeing how things were going. Rachel’s professional approach and kind and caring nature put me totally at ease and made what was a very daunting time so easy. If I find myself in a position again of having to find another job I would not hesitate to contact Rachel as I have every confidence in Succeed. I will be recommending Succeed to any friends looking for a new job in travel.
Molly G

Rachel was awesome! Took the time to get to know me & what I was looking for. Found me a job spec that perfectly matched my preferences & had clear communication throughout the whole process. Looking forward to starting my new job next week, all thanks to the help of Rachel at succeed - thanks so much!
Jasmine U

An amazing team and service! Thanks to Succeed, I now have my dream role in the travel sector and wouldn't hesitate to recommend them to colleagues who are looking for a new position in the industry.
Becky W

I would say Rachel was amazing and helped me every step until I got another position within travel. She was kind, caring and understanding. Thank you for making me believe in myself again as I really was about to give up.
Leila R

Rachel was amazing, from start to finish. She has found me my dream job which I am thoroughly looking forward to starting next week. Many thanks Rachel, you are a superstar...
Lynne M

Hi Rachel, I hope you have had an excellent Easter. Thanks for your message and so very much for all your help in securing me this new role. I can't wait to get settled into it now, it seems like a long time coming but the day has finally arrived.
Simon M

I had an excellent experience working with Rachel Wigley. Communication was clear and consistent, with regular updates throughout the process. When a misunderstanding arose, we were able to address and resolve it quickly, which I really appreciated. I highly recommend Succeed Recruitment Solutions for their professionalism and support in securing the right role.
Stephanie D

Spoke with Rachel and Cheryl Monday morning. By lunchtime on Wednesday I have a job offer! Kind, positive and efficient service, I wouldn't think twice to recommend to anyone else! Thank you, ladies!
Ben K

I had an absolutely fantastic experience with Succeed Recruitment, and I can’t recommend them highly enough! From my very first point of contact, Cheryl was amazing. She listened carefully to what I was looking for, truly understood my needs, and worked tirelessly to secure me an amazing job. What really stood out was how she kept me in the loop at every stage – without being pushy. She genuinely cares about finding the best opportunities for her candidates and puts in the effort to make sure everything runs smoothly.

I also had the pleasure of speaking with Rachel once or twice, and she was lovely too – friendly, professional, and supportive. Having never worked with a recruitment agency before, I was initially worried it might be a pushy or overwhelming experience, but that couldn’t have been further from the truth.

Cheryl is an absolute credit to Succeed Recruitment, and I couldn’t be happier with the service I received. If you’re looking for a recruitment agency that listens, supports, and genuinely has your best interests at heart, look no further!
Mollie W

Just to let you know that I'm getting excited and can't wait for Monday Joanne. Maybe not many people get excited for Mondays - ha ha!

Once again I am really glad and appreciate your help and support. You've been brilliant.
Radostina B

Rachel was brilliant from start to finish, the process was quick and simple, and Rachel looked after me and checked in right up until starting my new role. Highly recommended and easily the best recruitment company I have dealt with. Thanks again Rachel ❤️
Rhys Q

Cheryl was consistent with the contacts and kept me upto date with the progress of my application. She checked in before and after interview which made me feel supported fully. The process was seamless and I would highly recommend Succeed.
Andrew F

Cheryl at Succeed helped me secure my new position within the travel industry. This is the second time I have used Succeed and in both instances they have secured both positions for me. Cheryl was professional at all times and kept me up to date and informed as and when required. I thoroughly recommend Cheryl and Succeed as they are the best and come back to you swiftly with information and feedback.
Karen A

I want to say how professional Joanne has been throughout the whole process. I've had a lot of companies calling me and wanting to put me forward for any and every vacancy and felt that they were just interested in hitting their own targets rather than getting me a job that 'I' wanted.

Joanne has been a pleasure to deal with and I felt she took a genuine interest which is why I told all other recruitment companies to stop searching for me as I only wanted to deal with Joanne.

Really impressed with Joanne and Succeed as a whole.
Matthew C

Rachel was super friendly & believed in me when I didn't believe in myself. She gave me the encouragement & confidence that I needed after being made redundant.

She kept in touch throughout & followed up even after accepting the job.

I now know where to go if I am looking for work again. Would totally recommend using her.

Thanks Rachel you truly are a gem!!
Lucinda D

Rachel is an outstanding person who thoroughly listens and genuinely helps. I can not recommend Rachel highly enough. Thank you for all your hard work.
Carly M

Rachel was brilliant throughout the whole process, from application to the job offer, her communication and advice was very professional. I'll definitely recommend Rachel to friends. Thanks again!
Mark O

Rachel is absolutely amazing. Huge difference is she doesnt just throw out 100 interviews for you that are clearly not to your strengths. She pays attention to your strengths and experiences and because of her I've just signed a contract for a dream role. Thank you so much for your help and patience and listening to what I was saying. Sets you head and tails above others!
Dipak K

Have had the pleasure of dealing with Rachel a few times and without doubt, I could not ask for a more personable service. No need to search around - Rachel will never let you down!
Neil H

This is my second time that Rachel helped me find a new job role and I must admit she is amazing and hopefully found me the perfect role. Thank you again Rachel!
Leila R

Rachel was excellent from start to finish in finding my next role, I would highly recommend Succeed Recruitment.
George S

Fantastic service, highly recommend. Big thank you to Rachel Wigley, she was lovely, she was attentive and found me the right opportunity!
Ana D

Spoke to Joanne Smith who was very helpful in my time of need, very caring and listened to what I needed. She kept me updated throughout the whole process and the end result was excellent. Thank you.
Kerry R

I just wanted to say that you did a wonderful job Jo and that I've never dealt with a Recruitment Consultant who seemed to care so much. So thank you again for everything and how you did it!
Karina M

Fantastic service from Cheryl and Rachel, couldn’t recommend them enough!
Georgina M

I've had a fantastic experience with Succeed Recruitment Solutions, and it was a great pleasure working with Cheryl and Rachel on finding my new job. Highly recommended recruitment company.
Angelina P

Rachel was so helpful from the start, we discussed various roles and she only put me forward for ones that we thought would fit. Would highly recommend.
Paula J

Rachel and Cheryl were absolutely amazing throughout the entire process. All communication was very easy and prompt. Highly recommend this company as they really listen and care. I would not hesitate to contact them again!
Erin N

Rachel has been AMAZING from start to finish, one of the best agencies I’ve had the pleasure of working with! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Matthew C

I just want to say thank you to Jo for all her hard work and support in helping me find new employment. The last few weeks have been a really stressful time with work and my redundancy and now that I have found new employment I am over the moon.
Ryan W

Appreciate all your help, advice and assistance you have given me in my search for a new job Rachel ... you have been wonderful and made my step into the big wide job world a great experience. Thanks again.
Elaine C

Personal, thoughtful and concerned in my interests. Refreshing to be asked what is really important to me and asking open and honest questions. Without these I would have continued in a role that isn't what I really want at this time. A first rate service and an excellent company who I would most certainly recommend. Thank you.
Jeff C

Rachel from Succeed Recruitment was so helpful with my job search. She helped me through the interview process and managed to negotiate the perfect job and salary for me within less than a week. Thank you so much!
Adi A

It was a pleasure dealing with Rachel. Her service was excellent and I’d 100% recommend her.
Vicky J

I was partnered with Cheryl Webb, who has by far been the best Recruitment agent I have ever had! Cheryl listened to what I was looking for in my next career and the interviews Cheryl arranged were spot on! I cannot thank Cheryl enough for all her hard work and determination to find me the perfect fit.
Tayla K

Rachel gave a 5 star service to myself, she is informative, keeps in touch with the clients and prospects with their progress and will go the extra mile. I will recommended her to my friends/prospects.
Vasim H

Rachel’s absolutely fab…really supportive and wants you to get the right position for you ! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Suzanne S

I loved working with Rachel and the girls at Succeed! Thank you so much for your hard work and perseverance in finding me the right role. Here's to new beginnings and earning lots of commission in 2023!
Becky S

Rachel and Cheryl have been amazing in my recruitment journey. The support has been above and beyond I expected. They found me a role within a few weeks which is great. Wishing the team all the best in the future. Would highly recommend.
Kelly C

Rachel's been fab, very attentive and helpful. She has a great knowledge of the travel industry, which helped us a great deal. Thanks a lot!
Linda K

Rachel was amazing, very efficient and found me the perfect role, thanks Rachel for all of your help!
Chloe F

Very good service from Rachel at Succeed who helped me secure my job with the best hours for me. She always kept in contact with me and made sure everything went through smoothly.

Pamela G

I cannot recommend Succeed Recruitment and especially Rachel enough. I applied for a job and the service and advice was excellent. She’s a credit to the role and the industry. Informative, helpful, professional…we could be here all day!

Despite being out of the industry for 4 years (thanks to COVID) we talked this through and she felt I was a strong candidate for the role. She put forward my CV and the next day she was in touch to let me know they wished to interview. Within a week I had completed the Zoom call with my new employer and within 45 mins I had Rachel on the phone congratulating me as they wanted to offer me to job!

The overall experience has been so stress free and easy.

Rachel genuinely seemed keen to help get me back into the industry and she did it first time! Can’t ask for more than that!

During the process leading up to me starting my new role Rachel was always on hand to offer advice and guide me on any questions or concerns I may have had. We checked in with each other regularly and it felt like I was in contact with a friend.

Her professional but relaxed attitude is a credit. I feel if I have any last minute things questions I will not be a nuisance!

Thank you Rachel for this amazing opportunity you put me forward and I managed to get. First job I’ve applied for in travel since leaving and then getting it first time too!

Highly recommended. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Andre H

I had been in contact with a few Recruiters before Rachel and the level of service she gave was far superior. Matched me with a position I wanted straight away and kept in contact throughout and was always a pleasure to talk to! Don’t hesitate to use her knowledge and help!
Thomas K

Rachel was a pleasure to work with. She got me sorted out really quickly and kept in touch the whole way through. Thanks for your help. Excited to start my new role.
Kirsty M

Rachel worked hard and efficiently to help me look for a new career when I was relocating. She was very quick with her follow up when it came to finding and setting up interviews that suited me well as well as to ensure we touched base following interviews for feedback. Her help and advice was very much appreciated and I would recommend her help to all who are seeking new employment.
Alana V

Great professional service and assistance provided in securing my new position.
Laurie M

I just wanted to say "Thank You" again for all your help with securing my new role Jo.

Really looking forward to joining them and will no doubt speak to you soon :)
Tracy O

Thanks so much for your recent help with securing my new role Rachel - I can't wait to join them and just know it's going to be the start of a brilliant career in the travel industry! I'll let you know how everything goes...thanks again.
Helen P

Couldn't recommend Rachel more - she was extremely responsive, thorough and attentive to both mine and the clients' needs and I felt everything in the recruitment process was handled very well and quickly. Would recommend!
Laura B

Fabulous service from the girls at Succeed! From help with my CV, to interview tips, to follow ups and finally - a job offer! Thank you so much :) I'm so excited to start my new role and would highly recommend Succeed to anyone looking for a new position within the travel sector.
Jennifer S

Rachel was amazing, from the first conversation to me getting my dream job, she was there every step on the way. I can’t thank or recommend her and succeed highly enough. Thank you so much!
Aimee W

Genuine, lovely people who care. Both my husband and I were supported in getting jobs through Succeed and felt that they genuinely cared about us getting the right job for us.
Sarah D

Rachel and the team offer a highly personalised service and a very consultative approach. They're very friendly and professional and I wouldn't hesitate to recommend them to anyone looking for a new role within the Travel industry.
Helen P

I applied for a job with Succeed and within a day I had a reply offering me another position that was tailored to my experience and a great opportunity in the career I want to go in. The process was extremely quick and I had a call before and after the interview and had constant contact with Rachel on the whole procedure. It was very smooth and professional and I would recommend Rachel and the company to anyone who is looking for a new job/career!
Marika V

Fantastic, friendly, professional service from Rachel and Cheryl.
Andy M

Thanks to Rachel at Succeed, for helping me find a new opportunity in the travel industry. I had been interested in a few positions completed applications and updated my CV for those positions and applied. Rachel got in touch quickly. We discussed my experience and skills and took my application to the employer. Rachel kept me upto date, at each stage, provided insight and advice for interviewing.

On success of being offered the position, it was great to discuss the offer with Rachel and she helped negotiate the terms and the offer to suit me and the employer. Rachel has offered support right up until my start date and always been on hand. I would highly recommend using Succeed Recruitment Solutions to anyone looking for a new position in the industry.
Kerry N

Rachel is a pleasure to work with and I would reccomend her to anyone. She was kind and enthusiastic, down to earth and friendly and really knowledgeable about the companies she works with. 100% the best recruitment agency I have ever worked with. Thank you!
Amy J

⭐️⭐️⭐️⭐️⭐️
Carylnn M

Rachel is super professional and friendly; amazing support and experience would highly recommend!
Mae H

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Jessica L

I'm so pleased that I found a recruitment agency that really understands the meaning of customer service! I'm happy to recommend Succeed and will certainly contact you again, should I need your help in the future (hopefully not!)
Rebecca S

Rachel is the shining star of Succeed. From the moment I applied she was in contact constantly with updates and details of what was going on. I recommend using Succeed for any recruitment requirements. Thank you again.
David M

Rachel was absolutely lovely and professional getting me my current job. For a person that has recently moved to the UK that's a lot to say. I will always be thankful to you, Rachel!
Dimpna L

Rachel has been absolutely amazing. Really friendly and supportive. Great knowledge and kept her word, if she said she was going to call she did. It was obvious that she was just as happy and excited for me as I was! Thank you!
Katherine R

A massive big thanks to you and Rachel for all your help and assistance Jo - you have been so supportive, patient and understanding – something that I really appreciate and a pleasure to work alongside.

A very merry Christmas to you and your family and here’s to lots more budding candidates!
Pat H

Succeed were amazing and really helpful. All the staff were fantastic and helped with my recruitment process. They followed up after all my interviews. I can't praise Rachel and Jo enough. I am so thankful.
Jaimie O

What a lovely company to work with, Rachel is such a positive and helpful person and has guided my confidence in finding a job that I’m so looking forward to starting.
Would absolutely highly recommend Succeed Recruitment Solutions.
Natalie B

My experience has been so great from the start till the end, massive thank you to Rachel!!
Haben G

I couldn’t not thank Rachel enough, gone above and beyond to help me further my career. Extremely kind and patient! Well done Rachel!!!
Lisa P

Excellent, Rachel was very supportive, would recommend Succeed Recruitment Solutions.
Helena F

Hi Succeed! Just a quick line to say a big “thank you” for your help and assistance in finding me my new role. I’m really looking forward to starting new week and will let you know how I get on. Thanks once again!
Richard P

Succeed Recruitment Solutions Limited - Job detail

Operations Manager - Luxury Rail & Tour Operations - Greater Manchester

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