Health & Safety Manager - Horsham / Chester / Hybrid

Salary and benefits: Up to £45,000 plus excellent benefits
Contract length: Permanent, Full time
Locations: Cheshire, Chester, West Sussex

Our client is a fast-growing and ambitious tour operator group seeking an experienced Health & Safety Manager to join their team. As a hugely successful tour operator group, they offer holidays worldwide, working with thousands of hotels and ground-service providers through a combination of direct contracts, bed banks, wholesalers and Destination Management Companies (DMCs).

The successful candidate will take the lead on the day-to-day implementation of customer Health & Safety across the Group, working closely with the external Health & Safety advisor to develop, refine and embed policies and procedures throughout the business.

Health & Safety is managed remotely and at scale, utilising third-party H&S providers, audit systems and supplier partnerships. While occasional site visits may be required, this is not a property-based role, and UK hotels are not the primary focus.

To be considered for this position, previous experience in a similar Health & Safety role is essential, with experience in the travel industry being a distinct advantage.

In return, our client offers a competitive salary of up to £45,000, alongside an excellent benefits package. The role can be based in either our client's Horsham or Chester office, with hybrid working available.

If you have the relevant experience and are interested in this opportunity, please apply online.

Role of Health & Safety Manager:

Work in unison with the groups external H&S advisor to implement the Group's H&S policies and Customer Safety Management System at business level formulating a coherent and comprehensive strategy.
Manage the day-to-day supplier audit programme and third-party H&S systems, tracking audits, gradings, high-risk issues and outstanding actions.
Make sure H&S checks fit each contracting route (direct, bed bank, DMC), and work with Contracting and Product to act on suppliers that fall below standard.
Investigate incidents, near misses and H&S complaints, identify trends and root causes, and support Legal on claims.
Escalate significant risks and report KPIs to senior leadership.
Support incident management, including the out-of-hours process and testing of the Group's Incident Management Plan.
Support ABTA engagement, Safer Tourism accreditation and safety training for colleagues and key DMCs.

Skills required for the role:

Tour operator H&S experience (preferred), ideally from an OTA, dynamic packaging or tailor made business rather than a large operator with in-resort teams.
A good understanding of direct contracts, bed banks and DMCs, and of how H&S due diligence differs across them.
Working knowledge of the UK tour operator legal framework, including the Package Travel Regulations, ABTA requirements and duty of care.
Experience of overseeing H&S at scale through third-party systems, advisors and audit providers
Calm and pragmatic under pressure, with strong communication, reporting and influencing skills
H&S qualification/s - desirable
Membership of a relevant professional body, such as IOSH - desirable
Experience of supplier H&S audit and compliance platforms - desirable
Valid passport, with the ability to travel internationally if required

If you’re interested in learning more about this Health & Safety Manager role, please press the apply online button now!

Apply online now for Health & Safety Manager - Horsham / Chester / Hybrid

Reference: SR/1126

Call: 0161 408 0357 / 0358

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I cannot recommend Succeed Recruitment enough! The whole process was seamless. Rachel was amazing and kept me updated throughout, even just checking in with me and seeing how things were going. Rachel’s professional approach and kind and caring nature put me totally at ease and made what was a very daunting time so easy. If I find myself in a position again of having to find another job I would not hesitate to contact Rachel as I have every confidence in Succeed. I will be recommending Succeed to any friends looking for a new job in travel.
Molly G

Dealt with Rachel from the offset, very friendly and extremely helpful throughout, couldn’t do enough for me! Heavily recommend. Thanks again Rachel!
Daniel Y

Would like to say Rachel was amazing from start to finish with the job process. Very professional but also super friendly. Thank you Rachel for all your help.
Eileen D

I was unexpectedly made redundant very recently and with Christmas coming up, was in a bit of a panic. I got a call from Rachel at Succeed Recruitment within minutes of uploading my CV and she was ever so warm, friendly and sympathetic. She went through my CV and we discussed my skills - within days she had landed me two interviews. One was not successful but the one I had a few days later hired me after a few hours of the interview.

Throughout, Succeed Recruitment have remained professional and caring, with occassional checking in with me and updating me as much as possible, asking if theres anything needed or making sure I am comfortable.

One of the best recruitment companies I have been through. Thank you, guys! xx
Sherie B

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Ian M

Cheryl and Rachel at Succeed were absolutely instrumental in finding my perfect job. Very impressed with the attentiveness to my requirements and sourced a position that matched my needs. Highly recommend Succeed Recruitment Solutions.
Allyson J

Rachel has been absolutely amazing. Really friendly and supportive. Great knowledge and kept her word, if she said she was going to call she did. It was obvious that she was just as happy and excited for me as I was! Thank you!
Katherine R

Great professional service and assistance provided in securing my new position.
Laurie M

Rachel and Cheryl were absolutely amazing throughout the entire process. All communication was very easy and prompt. Highly recommend this company as they really listen and care. I would not hesitate to contact them again!
Erin N

Rachel was amazing helping me find a new role. Rachel got me numerous interviews quickly and helped me prepare correctly for the interviews. I had a new role in a matter of days. Thanks again for all your help.
Emily T

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She’s approachable, professional, and genuinely cares about helping you succeed. It’s been a pleasure, and I couldn’t ask for better support. Highly recommend Rachel! ✨
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Mae H

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Joanne A

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Sarah D

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Georgina M

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I dealt with Rachel at the agency who was extremely helpful in finding me the correct job for my skills and needs and I valued her guidance and positivity throughout the whole process and her interaction between myself and my potential employer, with regards to contract terms and renumeration package. Highly recommend Succeed to anyone.
Janet C

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Thanks Rachel!
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Cheryl picked up my CV on the Monday morning and called me first thing, after a brief chat about some of the opportunities available we decided to send of a couple of applications.

Cheryl then contacted me again on Tuesday with another vacancy (that don’t come up very often) that ticked all the boxes, by afternoon had secured an interview for me on the Thursday. The following Tuesday Cheryl calls with a job offer. One week from start to finish!

Cheryl has been amazing throughout the entire process, with regular communication even after the job was complete. Can’t thank her enough for her service and professionalism as this was my first time using a recruitment agency. But I would not hesitate to use Cheryl again (hopefully won’t need too) and to recommend to others.
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Hi Succeed! Just a quick line to say a big “thank you” for your help and assistance in finding me my new role. I’m really looking forward to starting new week and will let you know how I get on. Thanks once again!
Richard P

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Lisa M

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Sarah B

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I had an absolutely fantastic experience with Succeed Recruitment, and I can’t recommend them highly enough! From my very first point of contact, Cheryl was amazing. She listened carefully to what I was looking for, truly understood my needs, and worked tirelessly to secure me an amazing job. What really stood out was how she kept me in the loop at every stage – without being pushy. She genuinely cares about finding the best opportunities for her candidates and puts in the effort to make sure everything runs smoothly.

I also had the pleasure of speaking with Rachel once or twice, and she was lovely too – friendly, professional, and supportive. Having never worked with a recruitment agency before, I was initially worried it might be a pushy or overwhelming experience, but that couldn’t have been further from the truth.

Cheryl is an absolute credit to Succeed Recruitment, and I couldn’t be happier with the service I received. If you’re looking for a recruitment agency that listens, supports, and genuinely has your best interests at heart, look no further!
Mollie W

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Thanks Rachel and Cheryl
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Alana V

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Kerry B

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Marika V

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Karina M

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NB - I got the job!
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⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Rachel was really helpful. Did a fantastic job from explaining the role, organising the interviews etc.
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I had been in contact with a few Recruiters before Rachel and the level of service she gave was far superior. Matched me with a position I wanted straight away and kept in contact throughout and was always a pleasure to talk to! Don’t hesitate to use her knowledge and help!
Thomas K

Thanks for all your help with my new role Jo, you are a star as always!
Andy T

⭐️⭐️⭐️⭐️⭐️
Carylnn M

A huge thank you to Cheryl Webb at Succeed Recruitment!

I’m incredibly grateful to Cheryl Webb for helping me secure my new role — such an exciting next chapter in my travel and cruise career!

With her deep understanding of the industry, Cheryl instantly recognised how my background in luxury cruise and bespoke travel sales aligned perfectly with the role. She guided me through every step of the process with professionalism, care, and genuine enthusiasm.

Her communication, encouragement, and insight made the entire journey seamless — and I couldn’t have asked for a better recruiter to have by my side.

If you’re in the travel industry and looking for someone who truly cares about matching passion with opportunity, Cheryl Webb is outstanding!
Alan S

I can’t recommend Rachel at Succeed Recruitment Solutions highly enough. I found Rachel extremely professional, efficient and knowledgeable in all areas of the Travel Industry.

I was kindly put forward for 2 interviews and secured an amazing opportunity with a fabulous award winning leading Cruise Company within 2 days of Rachel calling me.

She completely took all the stress and worry out of finding suitable positions for me. Not to mention the fantastic support I received prior to interview and even after starting my new role.

It truly has been an absolute pleasure, I have never felt so content in a company and I am eternally great to Rachel. Thank you for everything, you are amazing and a credit to the industry!

Best Wishes
Liz x
Liz W

Hi Rachel, just a quick email to say Thank you, and to just say that I have had dealings with many recruitment agencies but you are the best by far, keep up the good work and I wish you all the success in the future.
Phillipa G

Rachel was fantastic from start to finish. She contacted me within 30 minutes of my application, secured the interview and helped with the negotiation of my contract. She was there whenever I needed her. Couldn’t recommend highly enough!
Robert P

I cannot recommend Succeed Recruitment and especially Rachel enough. I applied for a job and the service and advice was excellent. She’s a credit to the role and the industry. Informative, helpful, professional…we could be here all day!

Despite being out of the industry for 4 years (thanks to COVID) we talked this through and she felt I was a strong candidate for the role. She put forward my CV and the next day she was in touch to let me know they wished to interview. Within a week I had completed the Zoom call with my new employer and within 45 mins I had Rachel on the phone congratulating me as they wanted to offer me to job!

The overall experience has been so stress free and easy.

Rachel genuinely seemed keen to help get me back into the industry and she did it first time! Can’t ask for more than that!

During the process leading up to me starting my new role Rachel was always on hand to offer advice and guide me on any questions or concerns I may have had. We checked in with each other regularly and it felt like I was in contact with a friend.

Her professional but relaxed attitude is a credit. I feel if I have any last minute things questions I will not be a nuisance!

Thank you Rachel for this amazing opportunity you put me forward and I managed to get. First job I’ve applied for in travel since leaving and then getting it first time too!

Highly recommended. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Andre H

Cheryl at Succeed helped me secure my new position within the travel industry. This is the second time I have used Succeed and in both instances they have secured both positions for me. Cheryl was professional at all times and kept me up to date and informed as and when required. I thoroughly recommend Cheryl and Succeed as they are the best and come back to you swiftly with information and feedback.
Karen A

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Mitchell H

Rachel was super friendly & believed in me when I didn't believe in myself. She gave me the encouragement & confidence that I needed after being made redundant.

She kept in touch throughout & followed up even after accepting the job.

I now know where to go if I am looking for work again. Would totally recommend using her.

Thanks Rachel you truly are a gem!!
Lucinda D

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Emma M

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Leila R

I’ve had a really positive experience with Succeed Recruitment. Rachel has been friendly, approachable and genuinely helpful throughout. She took the time to understand my experience and what I’m looking for, rather than simply suggesting any available role. Communication has been professional but still very personal, and I’ve always felt comfortable getting in touch. I’d definitely recommend Rachel and the team to anyone looking for their next opportunity within the travel industry.
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Laura M

I've just recently used Rachel for the second time in looking for work. She's fantastic. Always encourages you to reach your full potential, whilst ensuring she doesn't talk you into anything that's not right for you or the company she's recruiting for. I wish I could work with her all the time! Fantastic service and can't recommend Succeed enough, both to candidates and businesses for their services. Professional and works in the best interest of both parties. Thank you.
Elaine M

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Rebecca S

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Rob C

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Kathryn A

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Helena F

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George S

Thank you Rachel!
Absolutely top service. Thank you so much for all your efforts and answering and addressing all my doubts! It's been a pleasure :)
Navpreet K

I have been working with Jo recently in a client format and would highly recommend her if you're looking for a Travel recruitment consultant to support you. Jo takes the time to understand your business, the needs, the ideal candidate specification (but knows what's essential and what is an added bonus) and the candidates submitted will fit the bill. Highly recommend and look forward to a continued long relationship.
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Michael S

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Kirsty M

I had a fantastic experience, I was given all the information I needed and kept updated throughout the whole process. Rachel has been amazing and could not have asked for more. I was successful however, if I am ever looking for a different path, I would definitely be in touch to use again and would highly recommend.
Yvonne M

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Chantal L

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Amy L

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Chloe S

I very highly recommend Rachel from Succeed Recruitment. Rachel's round the clock assistance has been fantastic. She has kept me regularly updated and when she was on leave handed me over to Jo who was also very good. A truly professional, supportive, informative and friendly service. Thank you especially to Rachel and also to Jo.
Gina A

Rachel was incredibly supportive during my recent career move. She was quick to reply to any questions I had, and also gave me guidance and reassurance throughout the process. I would go back to Succeed again in the future... but hoping I won't need to as Rachel helped me secure the perfect job!
Amy L

Rachel was amazing helping me find a new role. Rachel got me numerous interviews quickly and helped me prepare correctly for the interviews. I had a new role in a matter of days. Thanks again for all your help.
Kevin D

Rachel was really helpful throughout the whole process, and kept me updated despite some delays. Enjoying my new role so far!
Sophie K

I can't recommend Jo enough! Jo was professional and supportive throughout the full recruitment process and kept communication lines open throughout. No question was too small and she was always able to assist. I would highly recommend Jo for travel recruitment - thank you Jo!
Emma W

Rachel is an outstanding person who thoroughly listens and genuinely helps. I can not recommend Rachel highly enough. Thank you for all your hard work.
Carly M

Rachel’s absolutely fab…really supportive and wants you to get the right position for you ! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Suzanne S

I couldn’t not thank Rachel enough, gone above and beyond to help me further my career. Extremely kind and patient! Well done Rachel!!!
Lisa P

I was contacted by Rachel Wigley at Succeed Recruitment Solutions the day after I joined LinkedIn and uploaded my CV as was looking to get back into the business travel industry. She had a role which suited me perfectly - I didn’t even look or apply for anything else! Rachel kept me informed at each stage, gave me useful interview prep advice and was always friendly and upbeat whenever I spoke with her.
Rosslyn N

Rachel is a pleasure to work with and I would reccomend her to anyone. She was kind and enthusiastic, down to earth and friendly and really knowledgeable about the companies she works with. 100% the best recruitment agency I have ever worked with. Thank you!
Amy J

I have recently had the pleasure of working with Rachel as one of her clients. Rachel consistently provided me with support throughout the recruitment process, as well as ensuring I was both informed and sufficiently prepared for what was to come. On the basis of her professionalism, expertise and recommendations, I am happy to say that I secured a superb role, which will hopefully be the next step in my career. I would highly recommend contacting Rachel and using her services!
Liam D

Rachel was incredibly supportive from the initial conversation and right the way through the whole process. Due to the relationship she had built with her client she was able to ascertain from the start whether I would be a good 'fit' with the company and provided great guidance throughout. Rachel made me feel like she really cared about both myself and the client and was working to get the best outcome for everyone. It worked, I got the job!
Katy B

Thanks to Rachel at Succeed, for helping me find a new opportunity in the travel industry. I had been interested in a few positions completed applications and updated my CV for those positions and applied. Rachel got in touch quickly. We discussed my experience and skills and took my application to the employer. Rachel kept me upto date, at each stage, provided insight and advice for interviewing.

On success of being offered the position, it was great to discuss the offer with Rachel and she helped negotiate the terms and the offer to suit me and the employer. Rachel has offered support right up until my start date and always been on hand. I would highly recommend using Succeed Recruitment Solutions to anyone looking for a new position in the industry.
Kerry N

I'm so grateful to Rachel for her incredible support in helping me find a role I could truly thrive in. She took the time to understand my experience and guided me all the way to an amazing opportunity, I'd recommend her to anyone job hunting - she's brill!
Charlotte A

Was very impressed with the service and great interaction with Rachel with quick replies and honest dialogue. Would recommend in future and to perspective people looking for career change or change of company.

Jason P

Having been made redundant from Thomas Cook, then applying for jobs was stressful enough, then I got a call from Rachel and Jo. They made me feel so relaxed and comfortable and made my employment journey so enjoyable. I can’t thank you both enough. I recommend anyone looking for employment to give these lovely ladies a call. 5* service.
Heidi C

Rachel reached out to me when she noticed I was open to new job opportunities. She really took the time to understand what I was looking for from my next role and matched my skills perfectly to new job opportunities. Rachel's communication was fantastic, always keeping me up to date with the next stage of the hiring process. I was delighted to be offer a fabulous new role very quickly. I couldn't recommend Rachel and Succeed Recruitment Solutions highly enough. If anyone is looking for a new role definitely reach out to her to see if she can help. Thanks Rachel.
Kerry I

Rachel was very professional and helpful throughout the interview stages. She was very determined to get the role for me and to succeed. Thanks Rachel.
Jag S

Cheryl at Succeed has been amazing from start to finish in securing me a new full time great job. Thanks for all your help.
Colin C

Jo and the team have been fantastic. From start to finish they’ve displayed professionalism and passion to ensure you’re in the best place for recruitment.
Laura C

I had an excellent experience working with Rachel Wigley. Communication was clear and consistent, with regular updates throughout the process. When a misunderstanding arose, we were able to address and resolve it quickly, which I really appreciated. I highly recommend Succeed Recruitment Solutions for their professionalism and support in securing the right role.
Stephanie D

Rachel was very helpful and always phoning or emailing me with updates. Thanks to Rachel I have got back into the travel industry and am looking forward to starting my new job on Monday.
Natalie B

Hello Rachel! You have no idea how excited I am indeed! Thank you so very much and I will keep you posted on my first steps once I have started. Once again thanks a million.
Marjorie K

From start to finish, Rachel was fantastic. Her honesty was refreshing and she kept me in the loop at all times. She managed to secure me an interview in less than a week! I would have no hesitatation in recommending her to anyone looking for a new role in the travel industry.
Jessica W

Incredible service! Rachel not only advised me how to tweak my CV to give me the best chance of landing my dream job, and, through her guidance, I found myself ‘promoted’ before the job began! I was constantly kept in the loop throughout the process, I cannot speak highly enough of the level of communication and would recommend to anyone!
Chris K

Cheryl was a pleasure to deal with, really friendly and informative and kept me up to date with information throughout the process. Was lovely to meet you and I start my new position thanks to you on Monday :)
Keely W

I just wanted to thank you for your help in securing my new role Jo. I've spoken with a number of agencies over the last few weeks and you are actually the nicest recruitment agent I've ever come across. Thanks again.
Stephan A

Rachel gave a 5 star service to myself, she is informative, keeps in touch with the clients and prospects with their progress and will go the extra mile. I will recommended her to my friends/prospects.
Vasim H

Cheryl is fantastic. Very patient and helpful. Even with all my questions. Would highly recommend :)
Laura M

Rachel and Cheryl have been amazing in my recruitment journey. The support has been above and beyond I expected. They found me a role within a few weeks which is great. Wishing the team all the best in the future. Would highly recommend.
Kelly C

Cheryl was amazing and kept me updated every step of the process from initial contact to securing a position. I would recommend her for sure if you are looking for a position.
Elaine C

Thank you so much to all at Succeed who made my experience of finding a new position in the travel sector such a positive one! The team were always on hand to answer any questions and gave sound advice when I had the good fortune to be in a position to choose between three fantastic opportunities. My new role starts in less than 4 weeks and I cannot wait!
Nadia B

Just to let you know that I'm getting excited and can't wait for Monday Joanne. Maybe not many people get excited for Mondays - ha ha!

Once again I am really glad and appreciate your help and support. You've been brilliant.
Radostina B

I can’t thank Rachel enough for being so helpful and supportive during my 6 week interview journey. I’ve worked with recruiters before but she is on another level. I really felt like she cared about matching me to the right company and job role and went out of her way to support me through the process. Such a professional but personal service, I highly recommend her. Thank you so much again for your hard work and commitment to helping me. :)
Jo C

Rachel was just amazing - really helped with reviewing my CV and then finding roles that really felt like a great fit for me. Highly recommend.
Linda F

Fantastic! Friendly and professional experience from start to finish! Highly recommend. Kept updated throughout. Thank you so much!
Amy M

I loved working with Rachel and the girls at Succeed! Thank you so much for your hard work and perseverance in finding me the right role. Here's to new beginnings and earning lots of commission in 2023!
Becky S

I recommend Succeed Recruitment Agency to anyone looking for a job in travel. Rachel was professional, supportive, and dedicated. She provided valuable guidance throughout the process. Thanks to her efforts, I secured a fantastic position that aligns perfectly with my career goals. I highly recommend their services!
Madrine M

I spoke with Rachel who was friendly, efficient and pro-active. She was easy to reach with good knowledge of the role I was applying for and took the time to get an understanding of my work history, skill set and expectations which she ensured the hiring managers were informed of prior to interview.

She offered great support right from the point of application to commencing the role.

I would highly recommend Rachel and Succeed Recuitment Solutions. Thank you for all your help with my new role!
Kate S

I was partnered with Cheryl Webb, who has by far been the best Recruitment agent I have ever had! Cheryl listened to what I was looking for in my next career and the interviews Cheryl arranged were spot on! I cannot thank Cheryl enough for all her hard work and determination to find me the perfect fit.
Tayla K

Jo was amazing throughout my entire recruitment process. The service and support was 5 stars and above. Would highly recommend anyone trying to search for their next big career. Thanks for everything Jo.
Nyssa L

I would like to thank Joanne Smith for her diligence and help in securing my new job. You have been an absolute star. Many thanks.
Antonia O

Finally! An agency that actually wants to find you the right role for you, rather than just "shoehorn" you into a position in order to meet their own targets. Rachel was incredibly supportive throughout the recruitment process and gave me really good (and more importantly - impartial) advice, which really helped me during what can be a very stressful time. This is the second time I've used her services with great success and would certainly recommend her and Succeed to those looking for a new position within the Travel sector.
Caroline B

Rachel was extremely professional and gave excellent advice. I managed to secure two roles and look forward to starting one soon. I will definitely stay in touch with Rachel should I need to acquire another position.
Lisa S

Dealt with Jo & Rachel who helped me find a new, more suitable position for me. They’re both friendly, professional and keen to assist in any way they can. I would definitely recommend them to anybody else searching for a new job. Thanks for everything Jo & Rachel x
Lesley K

Rachel was amazing, from the first conversation to me getting my dream job, she was there every step on the way. I can’t thank or recommend her and succeed highly enough. Thank you so much!
Aimee W

Personal, thoughtful and concerned in my interests. Refreshing to be asked what is really important to me and asking open and honest questions. Without these I would have continued in a role that isn't what I really want at this time. A first rate service and an excellent company who I would most certainly recommend. Thank you.
Jeff C

Rachel W was amazing from start to finish, she was friendly and prompt with any information I required about the job. The whole process took less than 5 days to get a new job. I would recommend this company for anyone needing help finding a job quickly and efficiently.
Claire L

Succeed were amazing and really helpful. All the staff were fantastic and helped with my recruitment process. They followed up after all my interviews. I can't praise Rachel and Jo enough. I am so thankful.
Jaimie O

Rachel is the shining star of Succeed. From the moment I applied she was in contact constantly with updates and details of what was going on. I recommend using Succeed for any recruitment requirements. Thank you again.
David M

Recruitment made easy! Rachel has been excellent to deal with, being direct but in a professional way. She gave me confidence that she absolutely understood her clients requirements, but reassuring me of her ability to select candidates that fit the role profile. For the first time in my working life; an agency that is a pleasure to deal with. Thank you, Rachel
Scott H

Rachel was really helpful during the recruitment process. Was really friendly and supportive and managed to land me the job!
Thanks for everything :)
Hannah S

Rachel is fantastic at her job and really looks after you. She listened to my needs and matched me perfectly with an ideal opportunity. She is warm and friendly and keeps you completely up to date throughout the process. I would have no hesitation in recommending her highly if you are looking for a new role within the travel industry.
Elizabeth C

Rachel has been AMAZING from start to finish, one of the best agencies I’ve had the pleasure of working with! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Matthew C

Rachel at Succeed Recruitment was a real star in securing a new job for me. Keeping me updated throughout and being very open and honest about everything as well as being extremely professional. I would highly recommend Rachel.
Darren B

I have nothing but praise for Succeed, Rachel only put me forward for jobs that woud fit the criteria I was looking for. She found me a job quickly, Rachel was supportive throughout the whole process and gave very good advice, can't recommend enough.
Julie S

Fabulous service and support from Rachel. Didn't feel pressured into either role they thought I'd be suitable for. Given plenty of information on each company. The follow up after accepting one of the positions was great. Highly recommended!
Stephanie W

Rachel was really lovely to talk to, very helpful and always on hand to guide through the recruitment process and land the job I wanted. Would highly reccommend!
Warren P

From start to finish Rachel was excellent. She went the extra mile in helping me secure my position. Very supportive & encouraging - would thoroughly recommend Rachel :-)
Helena A

Rachel was amazing at finding my perfect travel role. She was very informative, professional and caring throughout the whole process. Thanks to her I’ve landed my dream role. Thanks Rachel you are a superstar!
Stephen R

I had the pleasure of working with Rachel from Succeed Recruitment Solutions, and I cannot recommend her enough! From start to finish, Rachel was incredibly supportive, professional, and attentive. She kept me updated every step of the way and was always available to answer my questions and provide guidance. Her dedication and personalized approach made what could have been a stressful process so much easier and more enjoyable.

Thanks to Rachel, I secured a fantastic job, and I couldn’t be happier with the outcome. If you’re looking for a recruitment professional who truly cares, Rachel is the one to reach out to!
Pegah S

WOW Cheryl! What can I say! From day one of my “find a job journey” you were there for me on the phone and via email anytime I needed you. You listened to everything I was looking for and everything I didn’t want. You kept me in the loop with everything you found and with the feedback from the interviews I had.

You lined me up with half a dozen interviews within the first ten days of my journey and out of that, a few offers were on the table. I have recommended you to all my colleagues and speak highly of you everytime someone asks me about my journey.

Can’t wait to start my new job next Monday!

Thank you Cheryl from the bottom of my heart x
Emma B

Excellent service from Rachel at Succeed! They really appreciated my advanced experience and together found the perfect role in very difficult times.
I was particularly impressed with the fact that when I deemed a role unsuitable, I was supported and not pushed down a wrong path. Ethical recruitment right there!

Thanks again! 5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Ben A

I just wanted to write a quick email to say thank you for your support throughout my job application process Jo, you've been fantastic and have a very friendly and professional manner.
Eva S

I have used several recruitment agencies and none have shown anywhere near the level of professionalism, dedication, honesty and support as I received from Rachel. From our first conversation about my application, Rachel kept in touch about the progress - even if there was no progress! She contacted me prior to both interviews, sought feedback from myself and the employer immediately and kept in touch right up to an offer being made. I feel like Rachel came on the journey with me; giving me support and guidance and a confidence boost when needed. A truly amazing service which stands out way above the rest.
Donna W

Rachel's been fab, very attentive and helpful. She has a great knowledge of the travel industry, which helped us a great deal. Thanks a lot!
Linda K

Jo was fantastic, really kind, caring and considerate and just didn't put me forward for any old job like other travel recruitment companies do. I am very happy with the company I joined to take my business onto its next stage, and thank her for her hard work getting me my new role!
Andrew F

I had an absolutely fantastic experience with my recruiter Rachel! From our very first conversation, they were proactive, supportive, and genuinely invested in helping me succeed. They moved incredibly fast, kept me updated at every step, and matched me with a role that was a perfect fit for my skills.
Lidia S

The whole experience has been fantastic. Rachel contacted me within a few hours of me applying and had arranged an interview shortly afterwards. Although I didn't for a few months, Rachel kept in touch throughout, making sure I was updated with anything I needed. She was very professional and attentive from start to finish.
Chris D

It was a pleasure dealing with Rachel. Her service was excellent and I’d 100% recommend her.
Vicky J

Rachel and the team offer a highly personalised service and a very consultative approach. They're very friendly and professional and I wouldn't hesitate to recommend them to anyone looking for a new role within the Travel industry.
Helen P

I've had a fantastic experience with Succeed Recruitment Solutions, and it was a great pleasure working with Cheryl and Rachel on finding my new job. Highly recommended recruitment company.
Angelina P

Rachel from Succeed Recruitment was so helpful with my job search. She helped me through the interview process and managed to negotiate the perfect job and salary for me within less than a week. Thank you so much!
Adi A

Cheryl was amazing from the very beginning. She took lots of time to get to know me and immediately put me at ease.. she found me an amazing opportunity and the communication throughout the process was perfect.
Rachel S

Thank you so much for your help Rachel. I’m so pleased but a bit sad to leave the good friends I’ve made over the last few years but looking forward to new beginnings. Take care & catch up soon!
Michelle B

Amazing service, Rachel was great and got me the job I really wanted, I would highly recommend Succeed Recruitment.
Bernadette M

I just want to say thank you to Jo for all her hard work and support in helping me find new employment. The last few weeks have been a really stressful time with work and my redundancy and now that I have found new employment I am over the moon.
Ryan W

I had such a brilliant experience with Succeed Recruitment Solutions! I had Rachel and she was so supportive, attentive and helpful the whole way through my journey of getting my new job. Her honesty and encouragement was exactly what I needed in this process.
Ellie S

Rachel has been so helpful and professional since the moment I first spoke to her. Has been following up with me since I accepted the role offered and was a credit to Succeed. Thanks for all your help and highly recommended.
Kathryn G

I had a great experience with Cheryl from start to finish. She is extremely efficient, friendly and frequently checks in to make sure all is going as planned as well.

From submitting my CV to job offer took less than a week. Cheryl followed through on all promised actions promptly and kept me updated at all times.

Could not praise Cheryl and this company highly enough.
Sheryl M

Having spoken to two other recruitment agencies (both of whom wanted to send my CV for roles without disclosing the name of the company which made me feel uncomfortable), I rang Succeed Recruitment with a heavy heart, assuming they would have the same approach. It was absolutely refreshing to speak with someone who took the time to not only find out exactly what I was looking for but to go through the roles they had in detail, telling me more about the companies and making sure they were of interest to me before submitting my CV. I'm happy to say that I was offered one of the positions they put me forward for and am already looking to take the next step within the company into a managerial position. Thank you Rachel & the team for all your help and support and I will certainly recommend you to friends and colleagues looking for a new position in the travel sector.
Brian M

Cheryl was consistent with the contacts and kept me upto date with the progress of my application. She checked in before and after interview which made me feel supported fully. The process was seamless and I would highly recommend Succeed.
Andrew F

Cheryl at Succeed is a real asset to the agency. She is efficient, caring and very professional and supportive in all that she does. Thank you Cheryl for everything, it has been a pleasure to know you and have your support xx
Lorraine B

Rachel was awesome! Took the time to get to know me & what I was looking for. Found me a job spec that perfectly matched my preferences & had clear communication throughout the whole process. Looking forward to starting my new job next week, all thanks to the help of Rachel at succeed - thanks so much!
Jasmine U

Probably the best recruitment agency I've dealt with in my search for a new role. I first spoke with Amanda and then to Rachel who gave some really good advice and came up with several travel companies and roles she felt would be a good fit for me. I was lucky enough to be offered a new position within an hour of my first interview! Excellent service and would definitely recommend to anyone looking for a new position in the travel sector.
Jade P

I couldn't be happier! I'll admit that previous experience with other Recruitment Agencies made me sceptical to begin with.

However, Succeed were amazing from start to finish. Cheryl & Rachel were both incredible the whole way through. I can honestly say I felt like they cared about me and getting me into a role that suited me, I didn't feel like just another tick box like I had when dealing with previous recruitment agencies.

I highly recommend Succeed Recruitment to both employers and employees alike. Thank you to you both!
Adam L

I would say Rachel was amazing and helped me every step until I got another position within travel. She was kind, caring and understanding. Thank you for making me believe in myself again as I really was about to give up.
Leila R

Rachel was great in finding me a new role, regular communication and even though the original role was lower than I was looking for, after speaking to the company a better role was proposed.
Calvin Y

I dealt with Cheryl and Rachel, who I found both extremely helpful and friendly and had time to talk with you. Fantastic team.
Louise N

Succeed were very informative re the role and any questions directed to my contact Rachel, were answered very quickly and accurately. Good relationship between myself, Succeed and the employer. Great service. Thank you.
Anthony J

Rachel at Succeed has been an absolute pleasure to work with. She has kept me updated at all times and also sent me hints and tips for my interview.
After the interview Rachel contacted me to get my feedback and then rang me to let me know I had been successful. I had another call to check everything was proceeding and if I had any issues to let her know. I would highly recommend Rachel and Succeed to anyone looking for employment.
Paul B

Jo was the lady who recruited me. She was friendly and helpful right from the start and gave me helpful tips before the interview. I was placed in a job within a week. Would highly recommend! Thanks again!!
Sally H

I have been dealing with Rachel for a number of months now and despite numerous problems on my part Rachel was always very friendly, professional and understanding. I would absolutely contact Rachel again should the need arise.
Angelique B

Rachel was amazing, very efficient and found me the perfect role, thanks Rachel for all of your help!
Chloe F

I had a fantastic experience with Succeed Recruitment! Cheryl Webb was amazing—professional, supportive, and attentive throughout the entire process. She took the time to understand my career goals and found me a role that’s a perfect fit. Cheryl’s guidance made everything seamless, and I couldn’t be happier to start my new job. Highly recommend Succeed Recruitment to anyone looking for a career change!
Thank you Cheryl :-)
Zahid S

I can’t thank Rachel enough for the help and support in finding me my perfect role. Rachel pre-empted any questions I had, checked in with me all the way through and really made this process a pleasure! Supportive, caring and genuinely happy for me when I got the role!
Elizabeth O

Great help in my recent job search, stayed in contact, making sure everything was OK and how I got on with my interview. Thank you for your help Rachel and delighted to start my new position.
David W

Rachel was amazing, from start to finish. She has found me my dream job which I am thoroughly looking forward to starting next week. Many thanks Rachel, you are a superstar...
Lynne M

⭐️⭐️⭐️⭐️⭐️
Debbie H

Rachel is absolutely amazing. Huge difference is she doesnt just throw out 100 interviews for you that are clearly not to your strengths. She pays attention to your strengths and experiences and because of her I've just signed a contract for a dream role. Thank you so much for your help and patience and listening to what I was saying. Sets you head and tails above others!
Dipak K

Excellent recruitment agency, specialising in the Travel sector. The team are knowledgable with many key contacts and highly recommended for those looking for a new role within this sector.
Elizabeth W

A massive big thanks to you and Rachel for all your help and assistance Jo - you have been so supportive, patient and understanding – something that I really appreciate and a pleasure to work alongside.

A very merry Christmas to you and your family and here’s to lots more budding candidates!
Pat H

Always a pleasure working with Rachel. She is a true asset to the team at Succeed Recruitment, consistently going above and beyond to ensure excellent communication and support throughout the entire process. The level of service at Succeed is phenomenal and I wouldn’t hesitate to recommend them!
Martha D

Rachel goes above and beyond to find you what you're looking for. Highly recommend!
Mona S

Just want to say a big thank you to the team at Succeed recruitment and a special thank you to Cheryl and Rachel. Very welcoming from the Get Go.

I took a 7 year hiatus from the Travel industry to develop my skills in a completely different role. Unfortunately, that came to an abrupt end through to insolvency and it knocked me sideways as I was climbing the career ladder.

Decided to explore the option of getting back into the travel industry as I’ve got 17 years of specialist experience within the luxury tailored holidays and cruise sectors. My concern was how employers would respond from being mid level management to wanting to be back on the front line consulting. Cheryl made the journey enjoyable and presented 2 fantastic companies that both gave me the offers.

She guided me with interview techniques as usually it’s been word of mouth and recommendation for me in the past. Very efficient with guidance notes and following up for feedback after each interview. She actually made the process effortless.

Working with Rachel the director was a pleasure, almost felt like we knew each other from a different life. Very approachable.

From the 7th October I’ve done a full U-Turn and heading back to the industry that I’ve always been passionate about thanks to the Lovely Cheryl Webb and Rachel Wigley.

Strongly recommend Succeed Recruitment and any of their team. 5*
Phil P

Never used an agency before and for my first time I couldn’t be more impressed! Rachel was there from start to finish and when she wasn’t for a brief period she put me in contact with Jo who as just as helpful. Both ladies were happy, chatty and made me feel at ease. Felt like I’d know them both for years not just a few days!

Absolutely fabulous, highly, highly recommended and both Rachel and Jo are a credit to the company! Thanks ladies!
Emily P

Rachel has gone above and beyond to help me secure my new job. Totally recommend Succeed Recruitment. Thank you xx
Sarah P

Spoke with Rachel and Cheryl Monday morning. By lunchtime on Wednesday I have a job offer! Kind, positive and efficient service, I wouldn't think twice to recommend to anyone else! Thank you, ladies!
Ben K

Jo has been a joy to work with, not what you normally get from recruitment, (pushy and invasive). Rachel was kind enough to send me a good luck message.
I cannot rate Succeed Recruitment more highly.

Total professionalism throughout the whole process!
Julia P

I can't thank Rachel enough for her hard work and dedication to helping me secure my position with a new company. Her professionalism is wonderful and she made me feel totally at ease with the whole recruitment process. From the little updates, to the check ins, Rachel really did her utmost to help.
Laura C

What a lovely company to work with, Rachel is such a positive and helpful person and has guided my confidence in finding a job that I’m so looking forward to starting.
Would absolutely highly recommend Succeed Recruitment Solutions.
Natalie B

Rachel was brilliant, really friendly, informative and supportive. Would highly recommend this company, and Rachel in particular, to others.
Charlene S

Hi Rachel, thank you for all your help. I really appreciate your time and commitment to me and would have no hesitation in recommending you to anyone looking for a new career opportunity.
Richard C

Rachel was fantastic, she kept in regular contact, offered great interview advice, and made the whole process smooth and stress-free :)
Sophie C

Rachel was brilliant throughout the whole process, from application to the job offer, her communication and advice was very professional. I'll definitely recommend Rachel to friends. Thanks again!
Mark O

Helped to find the right job! Highly professional and friendly team! Thank you!
Andrei K

Outstanding Support and Service from Rachel Wigley at Succeed Recruitment Solutions.

I can't thank Rachel Wigley enough for her incredible support in helping me land my dream job. From the very start, the process was seamless. Rachel was consistently communicative, providing timely updates and feedback before and after each interview. Her responsiveness and dedication made me feel supported every step of the way.

Thanks to her hard work, I’m excited to have secured the perfect position. If you’re looking for a recruitment service that truly cares about your success, I highly recommend working with Rachel and the team!
Sabina A

I dealt with Rachel and she was very quick and efficient with getting my CV out to businesses that she felt matched my experience and knowledge. She got me an interview almost immediately and that resulted in an offer being made, so I'm very grateful for all the help!
Shaun G

Outstanding service. Cheryl took her time to find out about my experience and what I was looking for next. She immediately identified 2 opportunities that would suit me, she was on the ball straight away. Cheryl then went on to secure me interviews within 24 hours of our call. I was offered 2 jobs within days. I am now looking forward to starting my dream job. Thank you Cheryl, you are a superstar! Highly recommend!!!!
Louise B

Amazing and professional service! Rachel found me my dream job and gave really good advice, even outside of her working hours. Very grateful and would definitely recommend.
Samantha B

Rachel from Succeed has been very professional and honest from start to finish. Even on one occasion advising a role I had applied for was not suitable and explained why. This honesty and professionalism is invaluable in creating a successful career path. For the role I was offered and accepted, Rachel genuinely shared in my success. If its possible to have a good friend as your career advisor then this is it. If you want to succeed, then you need Succeed.
Stephen T

I had a very positive experience with Succeed Recruitment Solutions. Rachel kept excellent contact throughout, without being pushy or overpowering. She was extremely helpful in helping me find a role to suit my skills and requirements. I would highly recommend the services Succeed offer.
Katie M

Spoke to Joanne Smith who was very helpful in my time of need, very caring and listened to what I needed. She kept me updated throughout the whole process and the end result was excellent. Thank you.
Kerry R

Couldn't recommend Rachel more - she was extremely responsive, thorough and attentive to both mine and the clients' needs and I felt everything in the recruitment process was handled very well and quickly. Would recommend!
Laura B

Very good service from Rachel at Succeed who helped me secure my job with the best hours for me. She always kept in contact with me and made sure everything went through smoothly.

Pamela G

Thank you again for all your hard work Jo. I would recommend you to anyone looking for a new role within the Travel sector.
Laura C

I was very impressed by Rachel's professionalism during this process. I've dealt with a lot of recruitment agents recently, but I was delighted that she was proactive about getting me the job I applied for and kept me in the loop throughout the whole process. Thank you!
Cara F

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Jessica L

Fantastic service, highly recommend. Big thank you to Rachel Wigley, she was lovely, she was attentive and found me the right opportunity!
Ana D

Appreciate all your help, advice and assistance you have given me in my search for a new job Rachel ... you have been wonderful and made my step into the big wide job world a great experience. Thanks again.
Elaine C

Fabulous service from the girls at Succeed! From help with my CV, to interview tips, to follow ups and finally - a job offer! Thank you so much :) I'm so excited to start my new role and would highly recommend Succeed to anyone looking for a new position within the travel sector.
Jennifer S

Rachel was brilliant from start to finish, the process was quick and simple, and Rachel looked after me and checked in right up until starting my new role. Highly recommended and easily the best recruitment company I have dealt with. Thanks again Rachel ❤️
Rhys Q

Thanks so much for your recent help with securing my new role Rachel - I can't wait to join them and just know it's going to be the start of a brilliant career in the travel industry! I'll let you know how everything goes...thanks again.
Helen P

Great experience from start to finish with Rachel and Cheryl. Cheryl went above and beyond to ensure all steps of my interview process went smoothly. I highly recommend Succeed Recruitment!
Tia C

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