Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Post Booking Services Executive - Manchester / Hybrid
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: post booking service executive, travel jobs, customer service, cruise jobs, post booking
Introduction: Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we’d love to hear from you!
Meta Title: Post Booking Services Executive Manchester
Meta Description: Join an award-winning travel organisation based in Manchester as a Post Booking Service Executive!
Description:
As a member of the Post Booking Services team, you’ll be at the heart of the customers journey providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm.
This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am – 6pm. No Sundays or lates!
If this role is of interest to you, please apply online.
Role of Post Booking Services Executive:
- Answer customer enquiries by phone and email regarding bookings, payments, travel details
- Provide seamless post-booking support, including itinerary updates and special requests
- Manage booking changes, documentation, and administration with efficiency
- Deliver proactive service by sharing updates and tailored travel information with customers
- Collaborate with internal departments to ensure smooth customer experiences
- Represent the brand with professionalism and a customer-first attitude
- Book flights, hotels, transfers and tour elements for package holidays
Skills required for the role:
- Enthusiastic individuals with a genuine passion for travel and cruises
- A natural problem-solver with a positive, “can-do” approach
- Excellent communication skills—both written and verbal
- Detail-oriented with strong organisational skills
- Proficiency in Microsoft Excel and general computer applications
- A flexible team player with initiative and self-motivation
- Background within the airline industry is desirable
If you’re interested in learning more about this Post Booking Services Executive role, please press the apply online button now!
Sector: Cruise,Leisure Travel
Locations: Greater Manchester,Manchester