Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Senior Sales Consultant - Worcestershire
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £26,000
Additional benefits: plus bonus & benefits
Keywords: Senior sales consultant, travel sales, travel sales consultant, travel job, senior sales
Introduction: We're looking for a Senior Sales Consultant for an award winning travel organisation based in Worcestershire, with a 5 star rating from over 14,000 reviews! The successful candidate will be responsible for driving sales, through direct and trade channels of our client's portfolio of products. You'll have a natural passion for sales and exploring the UK, and will ideally have market leading destination knowledge of the geography and infrastructure of the UK.
Meta Title: Senior Sales Consultant Worcestershire
Meta Description: We're looking for a Senior Sales Consultant for an award winning travel organisation based in Worcestershire, with a 5 star rating from over 14,000 reviews!
Description:
The role will act as an ambassador for our client's operations team, leading on best practice with a customer first approach. In return, they can offer a salary up to £26k plus bonus and travel industry benefits, so if this role is of interest to you, please visit our website or apply online.
Role of Senior Sales Consultant:
- Drive sales - handling inbound and outbound calls with both direct and trade customers
- Ensure all enquiries are handled efficiently, meeting company SLAs
- Support the Customer Service Agents delivering package sale conversions and providing cover when required on customer service issues
- Support the National Sales Manager in onboarding new trade partners and supporting on engagement within the agent Facebook community
- Maintain excellent product knowledge of the UK – ensuring detailed understanding of product/packages and UK travel logistics
- Foster a culture of continuous improvement, mentoring and coaching newer team members, providing training sessions where appropriate
- Encourage a cycle of 360 feedback, sharing new ideas and recommendations
- Lead on outbound call and lead generation activity, supporting the Head of Sales and Sales and Customer Service Team Leader on new sales ideas
Skills required for the role:
- Minimum 3 years’ experience gained in a travel sales role
- Experience in customer relations/complaint resolution
- Knowledge of CRM systems alongside core Microsoft product suite
- Ability to work on own initiative and to tight timescales when necessary
- Knowledge of hotel channel managers and reservation systems
- Enthusiastic self-starter
- Ability to multi-task and prioritise
If you’re interested in learning more about this Senior Sales Consultant role, please press the apply online button now!
Sector: Leisure Travel
Locations: Worcestershire