Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Cruise Administrator - Birmingham / Hybrid / Homebased UK Wide
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000 pro rata
Additional benefits: plus excellent benefits
Keywords: cruise administrator, cruise admin, admin, cruise, cruise jobs
Introduction: We're looking for those with strong cruise product knowledge and excellent admin skills for a new role with a leading Tour Operator! Joining our client as a Cruise Administrator on a full or part-time basis, the successful candidate will be responsible for providing excellent administration support to the Cruise team, agents and customers, resolving queries at the first point of contact and ensuring that internal and external customers receive a prompt and courteous service.
Meta Title: Cruise Administrator Birmingham Hybris Homebased UK Wide
Meta Description: We're looking for those with strong cruise product knowledge and excellent admin skills for a new role with a leading Tour Operator!
Description:
A good understanding of the cruise sector is essential for this role, along with good attention to detail and solid admin skills. In return, our client can offer a competitive salary up to £24k plus excellent benefits, with a Mon - Sat working week 9am - 6pm, (Saturdays on a rota) and for those looking for part-time hours, ideal days would be Wednesday, Thursday and Friday.
If this role is of interest to you, please press the apply online button now!
Role of Cruise Administrator:
- Check cruise bookings loaded by colleagues have been loaded correctly ( using the Cruise Checklist)
- Invoicing of cruise bookings
- Ensure that notifications received from cruise lines to advise of itinerary changes are communicated to agents
- Ensure that online check in is completed by agents so that ticket can be issued
- Loading of Web bookings into in house systems
- Issue tickets within given deadlines for all cruise bookings and ensure that all they are all correct and that all elements for the bookings are dispatched together.
- Keep knowledge of products and destinations sold up to date by attending training sessions, completing web-based training
- Any bookings made on board ( by passenger) have been administered correctly.
- Calls from agents regarding queries on bookings & amendments to bookings
Skills required for the roles:
- Excellent knowledge of Cruise Lines and their systems
- To be able to manage time effectively
- Good attention to detail
- Customer focused
- Strong product knowledge and business awareness
If you’re interested in learning more about this Cruise Administrator role, please press the apply online button now!
Sector: Cruise,Homeworking,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast