Travel, Call Centre and Multilingual Recruitment Specialists in the UK
Cruise Customer Service Consultant - Homebased UK wide
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to
Additional benefits: £22,000 inc. competitive salary & bonus, plus excellent benefits
Keywords: cruise jobs, customer service jobs, customer service, customer relations, sales support
Introduction: Do you have a passion for cruise holidays and providing excellent customer service? Are you able to deal with post-sales queries in an efficient and professional manner? If so, we'd love to hear from you as our client looks to recruit a number of Customer Service Consultants to their expanding, home-based team!
Meta Title: Cruise Customer Service Consultant Homebased UK Wide
Meta Description: Do you have a passion for cruise holidays and providing excellent customer service?
Flexibilty with regard to working hours is required as some shift work will be involved and in return, our client can offer a competitive salary, monthly bonus and excellent industry benefits. If you have a travel, cruise or customer service background and are interested in hearing more about these brand new roles, please contact us today for a confidential chat or apply online!
Role of Cruise Customer Service Consultant:
- Offering support to the cruise sales team, dealing within post-sales queries
- Arranging special requests and add-ons
- Confidently upsell on bookings once they’ve been confirmed
- Dealing with any changes/amendments
- Offering empathy whilst displaying listening skills
- Resolving any client issues or complaints, escalating as necessary
- Dealing within any ad hoc administration tasks as required
Skills required for the role:
- Previous travel industry experience, preferably within a customer service environment
- Ideally, good working knowledge of the cruise sector
- Organised and professional with good attention to detail
- Ability to deal with complaints and find an amicable solution
- Ability to work to targets
- Strong team player
- Flexible with regard to working hours
If you’d like to learn more about this Cruise Customer Service Consultant role, please contact us for a confidential chat or press the apply online button now!
Sector: Cruise,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian