Travel, Call Centre and Multilingual Recruitment Specialists in the UK

Homework Cruise Consultant - UK Wide

Reference: SR/0629
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £26,000
Additional benefits: plus commission & excellent benefits
Keywords: Homework cruise consultant, cruise consultant, cruise jobs, cruise agent, cruise sales
Introduction: Join our award-winning client as they add to their growing, homebased cruise sales team and benefit from becoming a part of one of the UK's leading Tour Operators!
Meta Title: Homework Cruise Consultant UK Wide
Meta Description: Join our award-winning client as they add to their growing, homebased cruise sales team!
Description:

Our client can offer:

A basic salary of up to £26,000 plus commission
Mon - Sat working week on a rota basis
Working hours of 9am - 6pm - no late nights!
All equipment provided for you

Previous cruise sales experience is essential for these roles and our client is looking for strong product knowledge across all cruise lines, including the ability to tailor-make cruise & stay packages. If you have B2B cruise sales experience, then even better!

If you’re interested in finding out more about these Homework Cruise Consultant opportunities, please contact us today for a confidential chat or apply online!

Role of Homework Cruise Consultant:

Selling cruise holidays for all partner cruise lines
Tailor making cruise holidays for travel agents, adding flights, hotel stays and land tours
Building rapport with new & existing travel agents
Delivering high levels of customer service
Offering expert advice and personal recommendations
Maximising all sales opportunities

Skills required for the role:

Previous cruise sales experience - essential
Experience with tailor-making cruise packages
Exceptional customer service skills
Confident and pro-active telephone manner

If you’re interested in learning more about this Homework Cruise Consultant role, please contact us for a confidential chat or press the apply online button now!

Sector: Cruise,Homeworking
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown

Business Travel Consultant - Homebased UK Wide

Reference: SR/0635
Contract length: Permanent
Working hours: Full time
Maximum salary: Highly competitive salary DOE
Additional benefits: plus excellent benefits
Keywords: business travel consultant, business travel jobs, business travel, corporate travel consultant
Introduction: We're looking for experienced Business Travel Consultants for some brand new, fully home-based Business Travel opportunities. Bringing excellent customer service skills, the ability to easily build rapport and the knowledge and experience to build wide-ranging and often complex itineraries using a GDS, successful candidates will be rewarded with a highly competitive package and a lovely role with leading, independent Business Travel agency!
Meta Title: Business Travel Consultant Home-based UK Wide
Meta Description: We're looking for experienced Business Travel Consultants for some brand new, fully home-based Business Travel opportunities.
Description:

Working on a number of key accounts, you’ll need to be highly organised with a keen eye for detail and you’ll enjoy developing strong and lasting relationships with both clients and suppliers. On offer is a highly competitive starting salary (dependent upon experience) plus regular incentives, excellent industry benefits and career progression opportunities within the business.

If you’re interested in finding out more about these Business Travel Consultant roles, please contact us today for a confidential chat or apply online!

Role of Business Travel Consultant:

Working on key busness travel accounts
Booking all travel requirements including complex itineraries using a GDS
Building rapport and lasting relationships with both clients and suppliers
Delivering high levels of customer service and accuracy
Working well as part of a busy team, offering assistance to colleagues as required

Skills required for the role:

Previous business travel experience - essential
Good working knowledge of a GDS - essential
Strong customer service and relationship building skills
Good Worldwide geographical knowledge
Highly organised with a keen eye for detail
Works well both autonomously and as part of a team

If you’re interested in learning more about this Business Travel Consultant role, please contact us for a confidential chat or press the apply online button now!

Sector: Business Travel,Homeworking
Locations: Home-based,Cheshire,Chester,Derbyshire,Greater Manchester,Manchester,Lancashire,Lancaster,Preston,Merseyside,Liverpool,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,West Midlands,Birmingham,West Yorkshire,Bradford,Halifax,Leeds,Wakefield

Luxury Worldwide Travel Consultant - Homebased UK Wide

Reference: SR/0706
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus generous bonus scheme & excellent benefits
Keywords: luxury worldwide travel consultant, travel jobs, travel agent, travel sales, travel consultant, homework jobs
Introduction: Would you like to work from home for a prestigious, luxury Tour Operator? Rated “Excellent” on Trustpilot, our client is going from strength to strength and is now looking for experienced travel consultants to join their growing team!
Meta Title: Homework Luxury Travel Consultant UK Wide
Meta Description: Would you like to work from home for a prestigious, luxury Tour Operator?
Description:

Selling a variety of mid and long haul, luxury worldwide holidays, successful candidates will delight in offering exceptional levels of service, working to convert calls and other sources/leads into holiday bookings. You’ll use your excellent destination knowledge and previous experience of dynamic packaging to put together the best holiday to match your customer’s needs, ensuring their holiday exceeds their expectations.

Previous experience of selling mid and long haul luxury travel is essential for the role and experience using a GDS would be an advantage but not essential. In return, our client can offer a competitive salary of up to £28k, generous commission structure and other travel industry benefits. If this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Luxury Worldwide Travel Consultant:

Tailor-making holiday packages to long haul destinations
Identifying customer needs through effective questioning.
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service and build a repeat customer base
Maximising all sales opportunities to achieve and exceed against targets

Skills required for the role:

A minimum of three years recent long haul, luxury sales/reservations experience within the travel sector - essential
Excellent worldwide product knowledge - personal travel experience is an advantage
Ability to tailor-make/dynamically package
Self-motivated and target driven
Exceptional customer service skills
Able to commit to full-time hours on a rota basis, to include weekends and evenings

If you’re interested in learning more about this Luxury Worldwide Travel Consultant opportunity, please contact us for a confidential chat or press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles

Tour Operations Reservations Consultant - Homebased UK Wide

Reference: SR/0716
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £26,000
Additional benefits: plus commission & excellent benefits
Keywords: tour operations reservations consultant, travel consultant, travel agent, travel sales, travel jobs
Introduction: Are you a GDS proficient Travel Consultant, with experience of tailor-making packages to Worldwide destinations? Would you like to work from the comfort of your own home, with your latest shift being 6pm and no Sundays?!
Meta Title: Tour Operations Reservations Consultant Homebased UK Wide
Meta Description: We have a brand new, fantastic opportunity to join an award-winning Tour Operator as their growth continues through 2024!
Description:

If the answer is a resounding YES, we have a fantastic opportunity to join an award-winning Tour Operator, working as an integral part of their travel sales team, maintaining and increasing sales of their product to UK Travel Agents.

In return, our client can offer a competitive salary of up to £26k plus commission and superb industry benefits such as long haul familiarisation trips and other industry incentives. If you’re interested in finding out more, please contact us today for a confidential chat or apply online!

Role of Tour Operations Reservations Consultant:

Based from home in a B2B sales environment
Tailor-making holiday packages to long haul destinations
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service
Offering expert advice and personal recommendations
Maximising all sales opportunities

Skills required for the role:

Previous travel sales experience - essential
Working knowledge of a GDS - essential
Experience with tailor-making holiday packages
Good working knowledge of and, ideally, personal experience of long-haul destinations
Strong sales and customer service skills
Ability to work well both autonomously and as part of a team

If you’re interested in learning more about this Tour Operations Reservations Consultant role, please contact us for a confidential chat or press the apply online button now!

Sector: Homeworking,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland

Cruise Customer Care Advisor - Homebased UK Wide

Reference: SR/0726
Contract length: Permanent
Working hours: Full time
Maximum salary: £23,000
Additional benefits: plus travel incentives & excellent benefits
Keywords: cruise customer care advisor, cruise jobs, cruise customer service, customer service jobs
Introduction: We’re looking for an experienced cruise customer service professional to join a growing cruise agency as a Cruise Customer Care Advisor. This fabulous, fully home-based role offers a Monday - Friday 9am - 5.30pm working week and will suit those with exceptional customer service skills gained within the cruise sector.
Meta Title: Cruise Customer Support Advisor Homebased UK Wide
Meta Description: We’re looking for an experienced cruise customer service professional to join a growing cruise agency as a Cruise Customer Support Advisor
Description:

Successful candidates will be responsible for checking and issuing invoices and tickets, assisting with changes from suppliers and other adhoc admin/support duties, to ensure our client’s excellent reputation within the industry remains that way!

In return, our client can offer a starting salary of £23k plus commission and other excellent benefits. This is a fantastic opportunity to join our client at an exciting time of growth, so if this role is of interest to you, please apply online.

Role of Cruise Customer Care Advisor:

Checking and issuing invoices and tickets
Assisting with changes from suppliers
Answering calls from customers with questions about their holiday and any amendments
Loading booking onto tarsc
Other adhoc admin/ support duties

Skills required for the role:

A high level of customer care experience gained within the cruise sector - min. two years essential
Experience of working from home with home/office set up
Ability to deliver great customer service
A problem solver and tenacious approach
Able to work at a fast pace
Customer focused with excellent attention to detail

If you’re interested in learning more about this Cruise Customer Care Advisor role, please press the apply online button now!

Long Haul Travel Consultant - Birmingham / Hybrid

Reference: SR/0732
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000 DOE
Additional benefits: plus commission structure & excellent benefits
Keywords: long haul travel consultant, long haul, travel jobs, travel consultant, travel agent, travel reservations
Introduction: If specialising in long haul, tailor made holidays to worldwide destinations excites you, then we have a role with an award winning Tour Operator that could be of interest! In this brand new role, you’ll have the opportunity to create exciting, dynamic itineraries for your customers using your exceptional long haul experience and travel product knowledge, to ensure they experience their perfect holiday.
Meta Title: Long Haul Travel Consultant Birmingham Hybrid
Meta Description: If specialising in long haul, tailor made holidays to worldwide destinations excites you, then we have a role with an award winning Tour Operator that could be of interest!
Description:

The role will suit those accomplished in luxury travel with the ability to deliver unparalleled customer service to the most discerning travellers. Credentials in bespoke packaging with bed banks, consolidators, land tour operators and GDS proficient.

On offer is a competitive salary of up to £28k DOE plus commission and travel industry benefits.

Opening hours are Mon – Fri 9am – 6pm, Sat 9am – 5pm.

This is a hybrid role so ideal candidates should be within commutable distance of Birmingham. (Remote working considered for the right candidate.)

If this role is of interest to you, please contact us today for more details or apply online!

Role of Long Haul Travel Consultant:

Handling telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made holidays to a variety of worldwide destinations
Offering excellent customer service, whilst building strong relationships
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous, recent travel sales experience
Background in dealing with luxury, high end customers preferred
Able to work with autonomy and offering a pro-active approach
Ability to books flights on a GDS
Organised and self-motivated
Ideally well-travelled

If you’re interested in learning more about this Long Haul Travel Consultant opportunity, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Fares & Ticketing Team Leader - Birmingham

Reference: SR/0736
Contract length: Permanent
Working hours: Full time
Minimum salary: Up to
Maximum salary: £32,000
Additional benefits: plus excellent benefits
Keywords: Fares & Ticketing Team Leader, Ticketer, Ticketing jobs, Ticketing Consultant
Introduction: We have a fabulous opportunity for an experienced Fares & Ticketing Team Leader to join a well known, Birmingham based Tour Operator. The successful candidate will be responsible for the daily running of their Fares & Ticketing department, ensuring the team complete all processes and tasks within the deadlines required.
Meta Title: Fares & Ticketing Team Leader Birmingham
Meta Description: We have a fabulous opportunity for an experienced Fares & Ticketing Team Leader to join a well known, Birmingham based Tour Operator.
Description:

This is a fantastic opportunity to use your ticketing and supervisory skills in a role with a well established travel organisation and as well as a competitive starting salary of up to £32k, our client can also offer excelleny travel industry benefits. Hours of work are between Mon - Fri 9am - 6pm and ideally will be based in our client's Birmingham office, however our client can also consider hybrid and homebased working options.

If you’re interested in finding out more about this Fares & Ticketing Team Leader role, please contact us today for a confidential chat or apply online.

Role of Fares & Ticketing Team Leader:

Amadeus/GDS champion for the company and keep up to date with any new products/development,assist in training, testing and implementation.
Queue management – ensure all q’s are kept up to date including: schedule changes, general, web, re-issues and q’s are checked at the end of the day to ensure everything has been actioned for that day.
Monitor schedule changes and ensure that agents/customers are advised of the changes.
Make any alterations to bookings, update back office systems to reflect the changes.
Ensure tickets/re-isssues are issued within the deadlines
Assist with BSP reconciliation and process refunds
Investigate ADM’s/ACM’s on a monthly basisand dispute with airlines where required, address any staff losses
Assist the reservations team with any fare queries
Assist with the set up of new E-accounts & ongoing relationships
Ensure that reservations team are updated with new fares, special fares, changes to routings

Skills required for the role:

Excellent fares & ticketing knowledge
Previous supervisory/managerial experience
Strong GDS knowledge including Amadeus & Travelport
Able to communicate effectively
Keen attention to detail
Strong product knowledge and business awareness
Ability to work under pressure
Strong organisation & time management skills

If you’re interested in learning more about this Fares & Ticketing Team Leader role, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Travel Marketing Manager - Birmingham / Hybrid

Reference: SR/0753
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £40,000
Additional benefits: plus excellent benefits
Keywords: marketing manager, marketing, marketing jobs, travel marketing,
Introduction: We have a fabulous opportunity for an experienced Marketing Manager to join a leading Tour Operator based in their vibrant Birmingham office (hybrid working available.) The role is responsible for overseeing all marketing, advertising and promotional activities for the business, developing and maintaining marketing strategies to meet agreed company objectives, evaluating customer research, market conditions, competitor data and implement marketing plan alterations as needed.
Meta Title: Marketing Manager Birmingham
Meta Description: We have a fabulous opportunity for an experienced Marketing Manager to join a leading Tour Operator based in either Birmingham or Peterborough.
Description:

As an experienced Marketing professional, you’ll guide and motivate your team, using your creativity, commercial acumen and experience of the whole marketing mix to further establish our client’s brand profile and develop successful marketing campaigns using both online and traditional media channels. In return, they can offer a highly competitive starting salary circa £40k plus excellent company and travel industry benefits.

If you’re interested in finding out more about this Marketing Manager role, please contact us today for a confidential chat or apply online!

Role of Marketing Manager:

Managing all marketing for the company and activities within the marketing department
Developing the marketing plan for the company in line with company objectives
Creation and publication of all marketing material in line with marketing plans
Planning and implementing promotional campaigns for new and existing products
Overall responsibility for brand management and corporate identity
Oversee the preparation of online e-shots liaising with product, aviation and marketing departments for all bands
Analysing potential strategic partner relationship for company marketing
Produce newsletters for all brands
Design and produce trade press, PR and advertisements
Directly responsible for all online and offline marketing channels including PPC, SEO, display, Metasearch, Affiliate content and web design.

Skills required for the role:

Relevant marketing experience including experience of developing marketing strategies and both on- and off-line campaigns
Ideally, previous managerial experience and good leadership skills
Strong commercial acumen
Creative with strong copywriting and design skills
Experience with SEO, Eshots, Social Media, HTML/CSS and other design applications
Good working knowledge of the travel sector would be advantageous

If you’re interested in learning more about this Marketing Manager role, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Cruise Sales Consultant - Homebased UK Wide

Reference: SR/0807
Contract length: Permanent
Working hours: Full time
Maximum salary: Competitive salary
Additional benefits: plus £40k uncapped OTE & excellent benefits
Keywords: cruise, cruise jobs, cruise consultant, cruise travel agent, cruise homeworker, homebased travel jobs, homebased cruise consultant, luxury cruise consultant, cruise sales concierge, cruise sales consultant
Introduction: If you're an experienced Cruise Sales Consultant looking for a fully homebased opportunity offering excellent working hours and the chance to concentrate on sales, we have the perfect role for you! Joining a growing cruise sales specialist, this is your chance to utilise your cruise industry knowledge, sales and customer service skills in a role which offers:
Meta Title: Cruise Sales Consultant Homebased UK Wide
Meta Description: If you're an experienced Cruise Sales Consultant looking for a fully homebased opportunity offering excellent working hours and the chance to concentrate on sales, we have the perfect role for you!
Description:

A competitive basic salary & uncapped earning potential
A great work/life balance - no Sundays (Mar - Dec) and Saturdays until 5.30pm on a rota basis
No late nights - shifts finish at either 5.30pm or 7pm
Unlimited, high-quality enquiries
Professional, user-friendly systems
A large database of repeat customers and an excellent reputation within the cruise sector
No admin or customer service calls, so you can concentrate on what you do best - selling!

All our client asks is that you have previous experience of selling cruise holidays, along with strong sales skills and the ability to deliver exceptional levels of customer service.

This is a fantastic opportunity to join our client at an exciting time of growth, so if this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Cruise Sales Consultant:

Responding to cruise sales enquiries from new and repeat customers
Selling a wide selling of ocean and river cruises
Tailor-making cruise holidays by adding flights, hotel stays and land tours
Delivering exceptional levels of customer service, encouraging repeat customers and building your own customer database
Achieving sales, conversion, and productivity targets
Using your personal travel and cruise knowledge and experience to ensure your customers find the right product and experience their perfect cruise holiday!

Skills required for the role:

A high level of customer care and sales experience gained within the cruise sector - essential
Passion and enthusiasm for cruising, personal cruise experience is an advantage
Experience of using online cruise booking tools
Pro-active and motivated approach to sales
Customer focused with excellent attention to detail

If you’re interested in learning more about this Cruise Sales Consultant role, please contact us today for a confidential chat or press the apply online button now!

Travel Customer Service Executive - Chester / Hybrid

Reference: SR/0809
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000
Additional benefits: plus excellent benefits
Keywords: travel customer service executive, travel jobs, customer service, customer service jobs
Introduction: Are you looking for a role that will combine your travel expertise with your passion for customer service? If so, we have a fantastic opportunity for you to join a leading online travel organisation as a Travel Customer Service Executive.
Meta Title: Travel Customer Service Executive Chester Hybrid
Meta Description: Are you looking for a role that will combine your travel expertise with your passion for customer service?
Description:

Joining our client’s growing Chester based team (plus hybrid working option after probation), successful candidates will be passionate about delivering exceptional levels of customer service and enjoy working in a fast-paced environment where hard work is rewarded. You’ll use your exceptional communication skills and personal service to build rapport with customers to resolve queries effectively to maximise future repeat custom.

In return, our client can offer a competitive salary of up to £24k plus excellent travel industry benefits, so if this role is of interest to you, please apply online.

Role of Travel Customer Service Executive:

Ensuring every customer receives outstanding service resulting in positive reviews online about our business
Handling a high-volume of incoming calls from customers and agents regarding documentation and booking queries
Ensure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements and actioning any changes as requested by the customer
Prioritise and action high-volume of e-mails effectively
Pricing, quoting and administering booking amendments as requested by the customers
Investigate booking anomalies and irregularities to resolve these efficiently
Chase relevant colleagues or suppliers for documentation/confirmation
Effectively manage and resolve escalated issues

Skills required for the role:

Customer service experience
Travel industry experience would be an advantage
Excellent telephone manner
Skilful with Microsoft Office (Word / Excel)
Great attention to detail and accuracy
Ability to organise, prioritise and manage own workload efficiently to tight deadlines
Experience in dealing with conflict resolution
A flexible and adaptable approach to work

If you’re interested in learning more about this Travel Customer Service Executive role, press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Chester

Travel Customer Support Executive - Homebased UK Wide

Reference: SR/0811
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary plus incentives & excellent benefits
Keywords: travel customer support executive, travel customer service executive, travel jobs, customer service, customer service jobs
Introduction: We have a fantastic opportunity for passionate, customer-focused and highly organised travel industry professionals to be part of our award-winning client’s Customer Support team. Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to the Sales Consultant team and help them maximise their productivity.
Meta Title: Travel Customer Support Executive Homebased UK Wide
Meta Description: Join a leading travel industry player as a Travel Customer Support Executive!
Description:

Previous customer service gained within the cruise or travel sector is essential for this position, along with excellent communication skills and attention to detail.

In return, our client can offer a competitive starting salary, plus incentive scheme and excellent travel industry benefits. Hours are on a rota basis and mostly 9am - 5.30pm, with one later night to 7pm and one in three weekends.

If this role is of interest to you, please visit our website or press the apply online button now!

Role of Travel Customer Support Executive:

Answer and process queries from customers, via phone, email, social media
Liaise with customers for post-booking questions, assistance & customer service issues
Process tickets submitted by Sales Consultants
Delivering the highest standards of service every time
Process and action where relevant, incoming emails from our external suppliers
Ensure bookings with overdue balances are chased and cancelled prior to any charges
Meet & surpass objectives set by Line Manager
Other ad hoc tasks as and when required
Assist other areas of the business, as and when deemed necessary

Skills required for the role:

Excellent Travel and/or Cruise industry knowledge - essential
Service orientated and customer focused
Excellent problem resolution skills
Positive attitude
Organised, self-motivated and proactive
Excellent attention to detail
Confident people person, with excellent communication skills

If you’re interested in learning more about this Travel Customer Support Executive role, please press the apply online button now!

Sector: Cruise,Homeworking,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland

Cruise Customer Service Consultant - Homework UK Wide

Reference: SR/0821
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £25,000
Additional benefits: plus incentives & excellent benefits
Keywords: cruise customer service consultant, customer service jobs, cruise, customer service, travel jobs
Introduction: Join a leading cruise agency as a Cruise Customer Service Consultant! If your cruise industry knowledge is "shipshape" and you delight in providing excellent customer service to your clients, we'd love to hear from you!
Meta Title: Cruise Customer Service Consultant Homework UK Wide
Meta Description: Join a leading cruise agency as a Cruise Customer Service Consultant!
Description:

Our client can offer:

A fully homebased role - all equipment is provided
A salary up up to £25,000 plus incentives
Working hours between 9am - 6pm
Saturdays on a rota basis and Sundays during May - Sep only
Fantastic cruise and travel discounts for you and your family
Ongoing training and support

So, if you have a cruise sector and customer service background and are interested in hearing more about these Cruise Customer Service Consultant roles, please contact us today for a confidential chat or apply online!

Role of Cruise Customer Service Consultant:

Dealing with a range of post-sales queries, via phone and email
Arranging special requests and add-ons
Confidently upsell on bookings
Actioning any changes/amendments
Resolving any client issues or complaints, escalating as necessary
Dealing within any ad hoc administration tasks as required

Skills required for the role:

Previous cruise industry experience, preferably within a customer service/support role
Good working knowledge of the cruise sector
Organised and professional with good attention to detail
Ability to deal with complaints and find an amicable solution
Ability to work to targets
Strong team player

If you’d like to learn more about this Cruise Customer Service Consultant role, please contact us for a confidential chat or press the apply online button now!

Worldwide Luxury Travel Specialist - Greater Manchester / Hybrid

Reference: SR/0824
Contract length: Permanent
Working hours: Full time
Minimum salary: Up to
Maximum salary: £32,000
Additional benefits: plus generous commission structure & excellent benefits
Keywords: worldwide luxury travel specialist, luxury worldwide travel consultant, travel jobs, travel agent, travel sales, travel consultant, homework jobs
Introduction: If you're a detail focused, luxury travel specialist looking for an opportunity to progress your career with an ambitious and expanding luxury travel team, we'd love to hear from you! Joining our client as a Worldwide Luxury Travel Specialist, your role will be to deliver an exceptional level of service to direct clients and agents, designing and arranging bespoke, luxury worldwide travel itineraries, offering a high-touch service and detail-focused approach.
Meta Title: Worldwide Luxury Travel Specialist Greater Manchester Hybrid
Meta Description: We're looking for a detail focused, luxury travel specialist!
Description:

This is an unique opportunity and one which will suit an ambitious and career driven travel industry candidate, looking for their next step and an opportunity to move into a managerial role over the short to medium term.

On offer is a highly competitive salary, along with a generous commission scheme and other excellent benefits, including long haul fam trips.

If this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Worldwide Luxury Travel Specialist:

Booking a wide selection of luxury worldwide travel products, including tailor-made bespoke itineraries
Working with clients directly and liaising with agents/suppliers
Forging strong relationships with clients, agents and suppliers
Delivering exceptional levels of customer service at all times
Offering product / destination advice and itinerary suggestions
Achieving sales targets

Skills required for the role:

Previous travel agency sales/tour operator experience - essential
Luxury travel product knowledge - essential
Strong sales ability / able to achieve sales targets
Excellent customer service skills and good attention to detail
Confident and professional telephone manner

If you’re interested in learning more about this Worldwide Luxury Travel Specialist role, please contact Succeed Recruitment Solutions or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Greater Manchester

Luxury Tailor-made Travel Consultant - Homeworking / Hybrid - North West

Reference: SR/0826
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus £40k + OTE & excellent benefits
Keywords: Luxury Tailormade Travel Consultant, Travel Agent, Travel jobs, travel consultant
Introduction: Are you a Travel industry professional with expertise in luxury, long haul travel? Do you enjoy tailor-making bespoke travel itineraries, whilst providing exceptional levels of customer service? If so, we have a fabulous Luxury Tailor-made Travel Consultant role, handling enquiries for niche Worldwide destinations, designing bespoke holidays and offering first-hand knowledge and advice.
Meta Title: Luxury Tailor-made Travel Consultant Homeworking Hyrbid North West
Meta Description: Are you a Travel industry professional with expertise in luxury, long haul travel?
Description:

From fully bespoke, tailor-made itineraries, to adventure cruises aboard the world's best expeditions ships and small-group tours to the edge of the earth, our client is committed to providing unforgettable, once-in-a-lifetime experiences and are now looking for a travel industry sales professional, who shares their passion for curating the ultimate adventure!

The role will suit those with previous experience of creating and tailoring holidays and who have expert knowledge of luxury long-haul destinations such as the Himalayas, Galapagos islands, Seychelles, Zanzibar, Tanzania, South Africa, Chile and Antarctica. Personal travel to some of these regions would be hugely advantageous.

In return, our client can offer an attractive package with a competitive basic salary of £30k plus a generous bonus structure (£40k + OTE) and other excellent benefits and hours of work are Mon - Fri 9am - 5.30pm.

If this role is of interest to you, please contact us today for more details or apply online!

Role of Luxury Tailor-made Travel Consultant:

Handling telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made holidays to a variety of major long-haul destinations
Offering excellent customer service, whilst building strong relationships
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous experience in a long haul and tailor-made travel reservations role
Retail travel or tour operations background with experience of high end, luxury products
Strong sales and customer service skills
Excellent Worldwide geographical and product knowledge
Able to work with autonomy and offering a pro-active approach
Confident and engaging personality

If you’re interested in learning more about this Luxury Tailor-made Travel Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,Cheshire,Chester,Greater Manchester,Manchester,Lancashire,Merseyside,Liverpool,Clwyd,Wrexham

Cruise Sales Specialist - Homework UK Wide

Reference: SR/0827
Contract length: Permanent
Working hours: Full time
Maximum salary: £24,000
Additional benefits: plus uncapped commission OTE £65 - £70k & excellent benefits
Keywords: cruise sales specialist, cruise sales, cruise jobs, cruise consultant
Introduction: We're looking for looking for cruise sales professionals with experience of selling high-end, luxury, tailor-made holidays wanting to work for a small but mighty team! Working for this award winning, independent cruise agency, you’ll be a master at creating bespoke hand-picked itineraries, whilst delivering exceptional levels of customer service!
Meta Title: Cruise Sales Specialist Homework UK Wide
Meta Description: We're looking for looking for cruise sales professionals with expserience of selling high-end, luxury, tailor-made holidays!
Description:

Our client's ideal candidate will have experience in selling cruise lines such as Regent, Norwegian Cruise Line, Celebrity and Oceania with a strong cruise sales background selling multiple cruise lines and a flexible approach to working hours.

In return they can offer:

A basic salary of £24,000 with uncapped commission OTE £65 - £70k
Mon – Sunday working on a rota basis
Working hours from 7am – 8pm on a rota basis
Benefits including Fam trips, a day off on your birthday, private medical health care and incentives

If this role is of interest to you, please press the apply online button now!

Role of Cruise Sales Specialist:

Selling cruise holidays for high end cruise lines
Tailor making cruise holidays for customers, adding flights, hotel stays, land tours and excursions
Building rapport with new & existing customers
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous cruise sales experience - essential
Experience with tailor-making cruise packages - essential
Confident and pro-active telephone manner
Strong sales ability and customer focused approach
Flexible approach to working hours

If you’re interested in learning more about this Cruise Sales Specialist role, please press the apply online button now!

Canada Specialist - Homebased UK Wide

Reference: SR/0831
Contract length: Permanent
Working hours: Full time
Additional benefits: Generous salary DOE plus commission & excellent benefits
Keywords: canada specialist, canada, travel jobs, travel consultant
Introduction: We have a fabulous opportunity for a Canada Specialist to join a growing sales team. As a Canada Specialist, you’ll be the expert on our client’s Canadian product, tailor making memorable experiences.
Meta Title: Canada Specialist Homebased UK Wide
Meta Description: We have a fabulous opportunity for a Canada Specialist to join a growing sales team.
Description:

This role is perfect for experienced results-driven sales professionals who thrive on connecting with customers, understanding their needs, and providing exceptional travel recommendations!

Previous experience in tailor-made, travel sales role specialising in Canada is essential for the position, along with GDS skills and strong sales ability.

In return, our client can offer a generous starting salary, commission structure and opportunities for career growth in a dynamic, travel-focused company.

Hours of work are Mon – Fri 9am – 5.30pm with occasional Saturdays.

If this role is of interest to you, please press the apply online button now!

Role of Canada Specialist:

Actively connect with potential customers through inbound and outbound calls, Live Chat, and Email to promote our client’s Canadian travel packages.
Follow up on enquiries, guiding clients towards their ideal Canada travel experience and closing bookings.
As a Canada Specialist, offer in-depth knowledge and insights into Canadian destinations, tailoring recommendations to meet client preferences.
Oversee the booking process from initial enquiry to confirmation, ensuring clients have a smooth, satisfying experience.
Consistently meet and aim to exceed monthly and quarterly sales goals.
Maintain up-to-date knowledge of Canadian destinations, industry trends, and exclusive products to give clients the best possible recommendations.
Work closely with customer service and product teams to deliver a cohesive, high-quality client experience.

Skills required for the role:

Proven experience in sales selling worldwide tailor-made holidays, with a strong record of achieving or exceeding sales targets.
Strong destination knowledge of Canada.
Skilled at understanding customer needs, with a knack for recommending travel options that resonate.
Excellent interpersonal skills, comfortable building rapport and closing sales.
Strong verbal and written English skills, with the ability to present travel ideas compellingly and clearly.
Competent using technology and GDS trained.

Able to thrive in a fast-paced, results-driven environment, adapting quickly to client queries and sales opportunities.

If you’re interested in learning more about this Canada Specialist opportunity, please press the apply online button now!

North America Duty Team Manager - United States

Reference: SR/0832
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to $65,000
Additional benefits: plus excellent benefits
Keywords: north america duty team manager, team manager, business travel manager, duty team
Introduction: Our client is a leading Travel Management Company, with a global presence and offices in the UK, USA, Canada, Kenya and across Europe. They're now recruiting for a North America Duty Team Manager, who will be responsible for overseeing and co-ordinating all aspects of the North America Operations department to ensure smooth and efficient running of the department, whilst meeting the customer service level agreements and ensuring tasks are completed effectively and to the highest standards.
Meta Title: North America Duty Team Manager US
Meta Description: We're recruiting for a North America Duty Team Manager for a global TMC
Description:

The successful candidate will have proven managerial experience within the travel sector and must be based in the US – our client will consider CST or EST time zones. They can offer a competitive salary up to $65,000 plus excellent benefits, so if this role is of interest to you, please apply online.

Role of North America Duty Team Manager:

Providing a clear plan across North America Operations for agents to work from ensuring all tasks are allocated and followed to ensure global KPI’s for Operations are met
Supporting and prioritising North America customer escalations, working in collaboration with the Account Management Team
Attend customer meetings to represent North America
Supporting and managing a team of agents, ensuring KPI’s and quality levels are met
Planning and support for the savings optimisation consultant to drive revenue opportunities in North America
Working in conjunction with the UK Out of Hours team to support call and email volumes
Ensure quality targets are met throughout North America Operations, working in conjunction with the UK Duty Team Manager
Deliver training modules to the North America Team
Run scans to ensure that any crisis management needs are monitored and responded to
Supporting Account Management with any tender responses and pricing exercise
Analysing daily performance data and implementing strategic actions to improve
Completing tasks for UK Duty Team Manager as required
Support out of hours weekend escalations or crisis needs as required as part of a rota

Skills required for the role:

Team Manager role experience (minimum 1 year)
Operationally focussed to lead success across the team, and used to working with targets and KPI’s
Experienced salesforce user
Experience working across cultures and with remote teams.
Highly organised with the ability to prioritise own workload effectively and the workload of others
Solutions focussed, and able to demonstrate excellent customer service skills
The ability to communicate with all stakeholders effectively
The flexibility to work across a broad range of shifts to meet operational and customer needs

If you’re interested in learning more about this North America Duty Manager role, please press the apply online button now!

Sector: Business Travel
Locations: USA

Luxury Travel Operations Executive - Cheshire / Hybrid

Reference: SR/0833
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus incentives & excellent benefits
Keywords: luxury travel operations executive, luxury travel, travel jobs, operations,
Introduction: We're looking for customer focused, travel industry professionals for a fabulous travel operations opportunity with a luxury travel organisation in Cheshire. If you have exceptional customer service and operational skills, experience of dealing with VIP/high end clients and love going the "extra mile" to ensure the perfect trip, this could be your ideal role!
Meta Title: Luxury Travel Operations Executive Cheshire / Hybrid
Meta Description: We're looking for customer focused, travel industry professionals for a fabulous travel operations opportunity
Description:

Joining our client as a Luxury Travel Operations Executive, you'll confidently offer expert guidance to assist your clients to perfect their travel plans. Working closely with the reservations team, you'll provide support to them, ensuring that all clients' requests are met and their expectations exceeded.

In return, our client can offer a competitive salary of up to £28k DOE, plus incentives and a hybrid working option, so if this role is of interest to you, please apply online.

Please note - our client can offer full-time hours or part-time (10am - 4pm) Monday to Friday.

Role of Luxury Travel Operations Executive:

Working closely with the reservations team to provide support and also directly with the clients to ensure their requests are met and expectations exceeded
Assisting with the arrangement of all aspects of travel - flights, hotels, chauffeurs, restaurant requests etc.
Delivering first-class customer service at all times
Handling reservations and ticketing for air, hotels, rail and car hire.
Dealing with amendments, cancellations and schedule changes

Skills required for the role:

Previous travel industry experience gained within a luxury leisure travel background
Experience with VIP or UHNW clients would be an advantage
A warm, confident and personable telephone manner
Good worldwide geography and keen attention to detail

If you’re interested in learning more about this Luxury Travel Operations Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire

Luxury Cruise Customer Service & Admin Executive - Lancashire / Hybrid / Homebased

Reference: SR/0836
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £25,000
Additional benefits: plus excellent benefits
Keywords: luxury cruise customer service and admin exec, customer service admin, cruise jobs, cruise
Introduction: Join a leading, luxury cruise agency as a Customer Service & Admin Executive! If you have a strong understanding of the cruise industry and enjoy helping customers to perfect their cruise holiday, we’d love to hear from you!
Meta Title: Luxury Cruise Customer Service & Admin Executive role Lancashire Hybrid
Meta Description: Join a leading, luxury cruise agency as a Customer Service & Admin Executive!
Description:

This can be a hybrid or fully home-based role and our ideal candidate will have good understanding of the cruise sector, have previous experience of working in a similar customer focused role and ability to work well in a fast paced environment.

In return our client can offer a competitive salary up £25k, hours of Monday – Friday 9 - 5.30pm with just 2 Saturdays per month and excellent benefits including private medical insurance and concessions towards your own cruise holidays.

If this role is of interest to you, please press the apply online button now!

Role of Luxury Cruise Customer Service & Admin Executive:

Answering calls from customers with existing cruise bookings
Dealing with amendments, cancellations, and payments
Delivering high levels of customer service at all times
Office administration
Inbox management
Quality control

Skills required for the role:

Previous experience in customer service role
Strong knowledge of the cruise sector
Experience with luxury products and high spend customers
Confident and pro-active telephone manner
Good eye for detail and accuracy

If you’re interested in learning more about this Luxury Cruise Customer Service & Admin Executive role, please press the apply online button now!

Sector: Cruise,Homeworking
Locations: Home-based,Lancashire,Preston

Cruise Amendments Specialist - Greater Manchester / Hybrid / Homeworking

Reference: SR/0838
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: cruise amendments specialist, cruise, cruise jobs, cruise customer service, CS roles
Introduction: Join one of the UK’s top, independent cruise agencies as a Cruise Amendments Specialist! For this exciting opportunity, you'll need previous experience of working with cruise lines and tailor-made holidays, as you offer top customer service to customers looking to make changes to their existing cruise holidays.
Meta Title: Cruise Amendments Specialist Greater Manchester Hybrid Homeworking
Meta Description: Join one of the UK’s top, independent cruise agencies as a Cruise Amendments Specialist!
Description:

Our client's ideal candidate will have an excellent understanding of the cruise sector, systems and the framework that creates tailor-made holidays. Previous post cruise and tailor-made experience is essential for this position and our client is looking for candidates who have worked in the same or a similar role.

In return they can offer a basic salary up to £28,000, Mon – Fri, maximum 2 Saturdays a month, working hours from 8am – 6pm on a rota basis and excellent benefits including fam trips, a day off on your birthday and private medical health care. The role can be office based in Greater Manchester / Hybrid or Fully Homebased.

If this role is of interest to you, please press the apply online button now!

Role of Cruise Amendments Specialist:

Post sales amendments to tailor-made cruise packages
Cancellations and changes made by the customer and suppliers
Schedule changes and amendments to flights, hotels, transfers and tours
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous cruise industry experience - essential
Experience with tailor-making cruise packages - essential
Confident and pro-active telephone manner
Able to work well within a small team
Excellent attention to detail

If you’re interested in learning more about this Cruise Amendments Specialist role, please press the apply online button now!

Concierge Service Administration Apprentice - Altrincham

Reference: SR/0839
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive apprenticeship salary with opportunities for progression
Keywords: Concierge Service Administration Apprentice, Cruise, Apprentice
Introduction: We're delighted to offer a fantastic apprenticeship opportunity for enthusiastic individuals passionate about the travel and cruise industry. Join a multi award-winning cruise company and kickstart your career in customer service, whilst being part of a dynamic and successful team!
Meta Title: Concierge Service Administration Apprentice Altrincham
Meta Description: A fantastic apprenticeship opportunity for enthusiastic individuals passionate about the travel and cruise industry
Description:

As a Concierge Service Administration Apprentice, you'll work alongside our client's Customer Service Manager and team. This apprenticeship will provide you with hands-on experience in delivering exceptional customer service, ensuring clients receive the highest level of care across various communication channels.

This apprenticeship is an excellent entry point into the world of travel and cruise, providing you with the essential skills needed to succeed in a professional environment. If you're passionate about starting your career and eager to learn, please press the apply online button now!

Role of Concierge Service Administration Apprentice:

Learn to respond to customer inquiries before and after bookings via email and live chat.
Ensuring customers' tickets and final documents are prepared correctly and posted in a timely manner
Gain experience in post-booking administration tasks, including invoicing and balance payment collections.
Work both independently and as part of a team to deliver outstanding service to customers.
Support additional tasks as requested by management to enhance the customer experience.
Gain experience in Customer Service within the travel industry and cruise line industry

Skills required for the role:

Enthusiastic and passionate about starting a career in the travel and cruise industry.
A genuine interest in helping customers and delivering excellent service.
Basic computer skills and familiarity with Microsoft Office Suite.
Eagerness to learn and develop knowledge in the travel industry and customer service trends.
A positive attitude towards problem-solving and a proactive approach to tasks
Self-motivated with a keen eye for detail

If you’re interested in learning more about this Concierge Service Administration Apprentice role, please press the apply online button now!

Sector: Cruise,Leisure Travel
Locations: Greater Manchester,Manchester

CRM Executive - Chester

Reference: SR/0841
Contract length: Contract
Working hours: Full time
Maximum salary: £30,000
Additional benefits: plus commission & excellent benefits
Keywords: CRM Executive, CRM, marketing, marketing executive, marketing jobs
Introduction: We're looking for an experienced CRM Executive to join a leading Tour Operator for a 12-month fixed-term maternity cover. This is an exciting opportunity to join our client and play a key role during this period.
Meta Title: CRM Executive Chester
Meta Description: We're looking for an experienced CRM Executive to join a leading Tour Operator for a 12-month fixed-term maternity cover.
Description:

The successful candidate will work closely with the CRM Manager and Head of Marketing, taking over key responsibilities and ensuring a smooth transition during the maternity leave period. The CRM Executive will support the CRM agenda within marketing, building and optimising CRM communications to drive bookings, increase loyalty and lifetime value of customers.

Our client can offer a competitive salary of £30,000 plus commisson, so if this role is of interest to you, please press the apply online button now!

Role of CRM Executive:

Supporting the CRM strategy to improve customer loyalty and retention
Working with the CRM Manager to plan and execute email and SMS marketing campaigns including the set-up, scheduling, and deployment of one-time, recurring, and triggered campaigns
Manage monthly email marketing calendar
Deliver flawless campaign execution by working to agreed processes and SLAs
Ensuring marketing is delivered against agreed tone of voice and brand guidelines
Use reporting tools like Google Analytics to analyse email statistics and use key metrics to report on consumer insights, content, and performance
Analyse performance of email marketing campaigns to provide actionable insights and improvements for future development
Manage reporting of regular email campaign, comparing performance against the targets, and communicating to internal stakeholders
Identify new target audiences for email campaigns

Skills required for the role:

Previous experience in CRM marketing
Proven experience in a digital marketing position / similar role (essential)
Strong understanding of key marketing principles: consumer needs and journey, user experience, target audience, etc. tools
Experience of end-to-end email campaign development and automations.
Experience with A/B testing
Strong project management skills

If you’re interested in learning more about this CRM Executive role, please press the apply online button now!

Sector: Tour Operations
Locations: Chester

Operations Assistant - Altrincham / Hybrid

Reference: SR/0842
Contract length: Permanent
Working hours: Full time
Minimum salary: £26,000
Maximum salary: £28,000
Additional benefits: plus excellent benefits
Keywords: Operations assistant, operations, operations roles, travel jobs
Introduction: Our client, one of the UK’s leading, independent cruise specialists, is looking for an experienced Operations Assistant to join their busy team in Altrincham. If you have a strong understanding of the travel industry, in particular flights, and enjoy helping customers create their individual dream cruise holiday, then we’d love to hear from you!
Meta Title: Operations Assistant Altrincham Hybrid
Meta Description: We're looking for an experienced Operations Assistant to join a busy travel team in Altrincham.
Description:

In return, our client can offer a starting salary of £26k, rising to £28k following probation, a Mon – Fri working week from 8.30am – 6pm on a rota basis and excellent benefits including fam trips, a day off on your birthday and private medical health care.

If this role is of interest to you, please press the apply online button now!

Role of Operations Assistant:

Booking flights, hotels, transfers and tours for existing cruise bookings
Speaking with customers ensuring the most suitable travel arrangements are made
Working closely with the sales team
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous travel industry experience
Experience with tailor-making cruise packages
Confident and pro-active telephone manner
Good attention to detail
Able to work well within a small team

If you’re interested in learning more about this Operations Assistant role, please press the apply online button now!

Sector: Cruise,Leisure Travel
Locations: Cheshire,Greater Manchester,Manchester

Travel Administration Support Executive - Leeds

Reference: SR/0843
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary plus excellent benefits
Keywords: travel administration support executive, travel admin, travel jobs, administration, admin jobs
Introduction: We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager and the homeworking team, the successful candidate will be responsible for a variety of tasks including processing tickets, checking bookings and responding to email enquiries from customers and the sales team.
Meta Title: Travel Administration Support Executive Leeds
Meta Description: We're looking for an experienced travel administration executive to join a fast paced travel organisation based in Leeds
Description:

Previous experience in a similar role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary plus excellent benefits, so if this role is of interest to you, please apply online.

Please note - the role is fully office based, Mon - Fri 9am - 5.30pm with the occasional Saturday.

Role of Travel Administration Support Executive:

Quality checking all the booking elements prior to sending out booking confirmations
Processing and chasing tickets
Confirmation/cancellation invoice check and send
Correct and amend existing bookings
After sales including processing refunds
Assisting in the loading of bookings at busy sales periods
Responding to email queries from customers and our homeworking team members
Oversee balance reports and collate staff sales and incentive payments
Assisting the General Manager with adhoc business tasks and projects

Skills required for the role:

12 months experience gained within a similar travel admin role
Working well on your own initiative, and as a team player
Strong attention to detail and to be able to work in a busy environment, working under pressure
PC literate and ability to use reservations and website booking systems to download and process bookings.

If you’re interested in learning more about this Travel Administration Support Executive opportunity, please press the apply online button now!

Sector: Retail Travel
Locations: West Yorkshire,Leeds

Cruise Manager - Birmingham / Peterborough / Hybrid

Reference: SR/0844
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £45,000
Additional benefits: plus excellent benefits
Keywords: Cruise Manager, cruise jobs, cruise, manager, travel jobs
Introduction: We have a fabulous opportunity for an experienced Cruise Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website. The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus and a key aspect will be launching our client's cruise website.
Meta Title: Cruise Manager Birmingham Peterborough Hybrid
Meta Description: We have a fabulous opportunity for an experienced Cruise Manager to join a leading Tour Operator
Description:

Our client’s ideal candidate will bring operational / commercial / managerial experience from the cruise sector and will be keen to take on a newly created role, in which they'll really be able to add their own stamp!

In return, they can offer a competitive salary up to £45k, travel industry incentives and excellent benefits, so if this role is of interest to you, please press the apply online button now.

Please note - this role can be Birmingham / Peterborough / hybrid based.

Role of Cruise Manager:

Oversee the upcoming launch of a bookable website.
Manage commercial relationships with our client's top performing cruise lines and agents.
Foster a positive and thriving environment between our client and cruise lines.
Monitor and manage sales targets and margin improvement
Build product relevant to promotion and target market and recommend pricing relevant to channel
Work with the Cruise Product Executives, supporting the business with future marketing plans and offers for the trade.

Skills required for the role:

Customer Focus – Demonstrate a strong focus on customer service and exceeding expectations
Leadership – Ability to lead and motivate a large, diverse team
Crisis Management – Calm under pressure with the ability to handle unexpected situations
Organisational Skills – Exceptional time management, scheduling, and multi-tasking abilities

If you’re interested in learning more about this Cruise Manager role, please press the apply online button now!

Sector: Cruise,Leisure Travel,Tour Operations
Locations: Peterborough,Derbyshire,Leicestershire,Warwickshire,West Midlands,Birmingham,Coventry

Homebased Luxury Travel Agent - UK Wide

Reference: SR/0845
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus excellent commission structure & benefits
Keywords: Homebased Luxury travel agent, travel jobs, travel sales, travel consultant, luxury, luxury travel
Introduction: We have a fabulous opportunity for travel industry sales professionals, looking to work from home for a fast-growing, luxury travel agency, packaging bespoke itineraries to a variety of worldwide holiday destinations! If you enjoy designing exclusive & personalised travel itineraries, covering everything from European holidays to handpicked, 5 star and above boutique hotels, hidden beach retreats and lavish properties across the Caribbean, US, Indian Ocean, and Asia, we'd love to hear from you!
Meta Title: Homebased Luxury Travel Agent Homebased UK wide
Meta Description: We’re looking for travel industry sales professionals to work from home for a fast-growing, luxury travel agency
Description:

Luxury travel sales experience is essential for the role, along with strong communication skills and the ability to deliver an exceptional level of customer service. These are fully-homebased, full-time roles, to include some evenings and weekends on a rota basis.

In return, our client can offer a generous starting salary of up to £30k, plus excellent commission structure and other great benefits including luxury fam trips, so if this role is of interest to you, please apply online.

Role of Homebased Luxury Travel Agent:

Designing holidays to luxury long and short haul destinations
Packaging bespoke, multi-sector itineraries
Offering county/resort/hotel advice and recommendations
Building rapport and offering an exceptional level of customer service to encourage repeat business
Working with autonomy and a pro-active approach
Attending luxury familiarisation trips to increase product knowledge

Skills required for the role:

Min. 3 years recent luxury travel sales/reservations experience gained within a travel agency or tour operator - essential
Working knowledge of luxury travel products and destinations
Ability to deliver an exceptional level of customer service
Strong communication skills
A positive ‘can do’ approach
A willingness to work some later nights and weekends on a rota basis

If you’re interested in learning more about these Homebased Luxury Travel Agent roles, please press the apply online button now!

Sector: Homeworking,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Tour Ops Cruise Consultant - Homebased UK Wide

Reference: SR/0846
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £27,000
Additional benefits: plus commission & excellent benefits
Keywords: tour ops cruise consultant, cruise, cruise jobs, cruise consultant, cruise sales, cruise agent
Introduction: Ahoy cruise lovers! Are you ready to embark on your next adventure and sail into this amazing Cruise Consultant role, working for one of the UK’s top Tour Operators? If you have the sea legs to work from home and have the creativity to tailor make holidays, then jump on board!
Meta Title: Tour Ops Cruise Consultant Homebased UK Wide
Meta Description: Ahoy cruise lovers! Are you ready to embark on your next adventure and sail into this amazing Cruise Consultant role?
Description:

On offer is:

A basic salary of up to £27,000 plus commission
Mon – Sat working week on a rota basis
Working hours of 9am – 6pm
All equipment required will be provided
Our client is looking for ship shape candidates who have sold cruises previously with a cross section of cruise lines.

It’s essential you have cruise sales experience, accustomed to selling B2B and ideally, with recent GDS experience. You should be on board with tailor-making cruise & stay holidays offering personal recommendations.

If this role is of interest to you, please contact us today for more details or apply online!

Role of Tour Ops Cruise Consultant:

Handling telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made cruise holidays to a variety worldwide destinations
Offering excellent customer service, whilst building strong relationships with new and existing Travel Agents
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous cruise sales experience - essential
GDS experience would be an advantage
Experienced in tailor-making itineraries
Outstanding customer service skills
Experience of working B2B
Confident and pro-active telephone manner

If you’re interested in learning more about this Tour Ops Cruise Consultant role, please press the apply online button now!

Worldwide Travel Reservations Consultant - Homebased UK Wide

Reference: SR/0847
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £27,000
Additional benefits: plus commission & excellent benefits
Keywords: worldwide travel reservations consultant, worldwide, travel jobs, travel reservations, travel, travel consultant
Introduction: Join a leading Tour Operator as a Worldwide Travel Reservations Consultant and benefit from a competitive salary plus commission and a Monday - Friday working week, with the occasional Saturdays and no late nights!
Meta Title: Worldwide Travel Reservations Consultant Homebased UK Wide
Meta Description: Join a leading Tour Operator as a Worldwide Travel Reservations Consultant
Description:

This is your to opportunity to secure a fabulous homebased position within the travel sector with our award-winning client, who specialises in offering bespoke holiday packages to a variety of long-haul destinations.

Previous travel sales and GDS experience is essential for these roles and the successful candidates will possess a good working knowledge of long-haul destinations, with experience in tailor-making holidays including multi-sector itineraries.

In return, our client is offering a competitive salary up to £27k plus commission and superb industry benefits such as familiarisation trips and other industry incentives.

If you’re interested in finding out more about these Worldwide Travel Reservations Consultant opportunities, please apply online!

Role of Worldwide Travel Reservations Consultant:

Tailor-making holiday packages to worldwide holiday destinations
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service
Offering expert advice and personal recommendations
Maximising all sales opportunities

Skills required for the role:

Previous travel sales experience - essential
Working knowledge of a GDS - essential
Experience with tailor-making holiday packages
Good working knowledge of and, ideally, personal experience of long-haul destinations
Strong sales and customer service skills

If you’re interested in learning more about this Worldwide Travel Reservations Consultant role, please press the apply online button now!

Cruise Sales Expert - Homebased UK Wide

Reference: SR/0848
Contract length: Permanent
Working hours: Full time
Maximum salary: £24,000
Additional benefits: plus £70k OTE & excellent benefits
Keywords: Cruise Expert, Cruise jobs, cruise sales, cruise, cruise consultant
Introduction: If you’re an existing cruise sales expert ready to embark on a brand-new opportunity, then we have the perfect role you! Our client is an established, platinum award winning cruise company looking to expand its team of cruise experts. You’ll have the chance to sell a broad range of cruises including luxury, river and tailor made to destinations worldwide.
Meta Title: Cruise Sales Expert Homework UK Wide
Meta Description: If you’re an existing cruise sales expert ready to embark on a brand-new opportunity, then we have the perfect role you!
Description:

You’ll need a minimum of 2 years recent cruise/travel experience including creating tailor-made itineraries, a proven track record of achieving targets and thrive in a fast-paced environment.

On offer is:

A salary of £24k plus uncapped commission
OTE 70k
Mon – Sun with sociable working hours
Working from home or hybrid
Full, part time and flexi hours available
Private health care
Travel discounts
Cruise line bonuses and incentives
Social events

If this role is of interest to you, please apply online!

Role of Cruise Sales Expert:

Converting leads from calls and website enquiries into bookings
Providing customers with an exceptional level of service
Make recommendations using your own personal experiences
Meet/exceed company targets Build customer rapport to ensure future business
Creating bespoke itineraries
Making bookings with high level of attention to detail

Skills required for the role:

Minimum 2 years recent cruise sales experience
Well-travelled with good firsthand knowledge of worldwide destinations
Excellent levels of customer service
Proven track record of achieving targets
Tailor made experience creating worldwide itineraries
Competent in using various software applications
Self-motivated and driven

If you’re interested in learning more about this Cruise Sales Expert role, please press the apply online button now!

Luxury Travel Operations Consultant - Greater Manchester / Hybrid

Reference: SR/0849
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: luxury travel operations consultant, luxury travel, operations, travel jobs, travel
Introduction: If you have experience of working in the high-end luxury travel market and take pleasure in assisting customers post-sale, then we have a fabulous opportunity for you, working with a leading Travel organisation, based in their smart offices in south Manchester.
Meta Title: Luxury Travel Operations Consultant Greater Manchester Hybrid
Meta Description: Join a leading travel organisation at their smart office in south Manchester
Description:

In this busy and varied role, you’ll support the sales team, dealing with post-sales enquiries, demonstrating your ability to provide first-class service with every customer. You'll ensure seamless end-to-end travel solutions so customers experience their perfect trip!

In return, our client can offer a competitive salary of up to £28k with sociable working hours (hybrid working available) and fantastic industry benefits, so if this role is of interest to you, please press the apply online button now!

Role of Luxury Travel Operations Consultant:

Handling post-sale booking arrangements
Supporting the sales team
Liaising with travel trade partners
Dealing with a wide range of enquiries, providing travel solutions
Emails and web chat communication
Making recommendations using personal travel knowledge
Working with tailor-made itineraries, ensuring all aspects are correct

Skills required for the role:

Previous experience in a similar support/operations role within the travel sector
Good working knowledge of tailor-made packages
Excellent customer service skills
Experience working within the high-end luxury market - beneficial

If you’re interested in learning more about this Luxury Travel Operations Consultant role, please press the apply online button now!

Sector: Leisure Travel
Locations: Greater Manchester,Manchester

Luxury Travel Operations Manager - Greater Manchester

Reference: SR/0851
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £32,000
Additional benefits: plus excellent benefits
Keywords: luxury travel operations manager, operations manager, operations, travel manager, operations role, travel jobs,
Introduction: We have a brand new, fabulous opportunity for a service driven and commercially focused, travel industry professional to join a luxury travel brand as they continue to grow their team. Joining our client as an Operations Manager, the successful candidate will be responsible for a wide variety of tasks including liaising with DMCs, ground agents and local guides, builiding and mainting strong relationships with key suppliers, negotiating contracts with hotels, transport providers and ground operators and ensuring all operations adhere to relevant health and safety regulations, industry standards.
Meta Title: Operations Manager Cheshire
Meta Description: A brand new opportunity to join a luxury travel brand in Cheshire
Description:

The role is primarily office-based; however, there will be overseas travel, when appropriate, to oversee tour operations and assist the Tour Management team as required, so a willingness to do this is essential.

On offer is a starting salary up to £32k plus excellent benefits, genuine opportunies for career progression within the organisation and fabulous opportunities to travel with the role, so if this role is of interest to you, please press the apply online button now!

Role of Operations Manager:

Collaborate with DMCs, local guides, and ground agents to design memorable off-train experiences for high-net worth clients, ensuring that they are unique and authentically reflect the culture and history of each destination.
Build and maintain strong relationships with rail companies, luxury hotels, ground agents, and other key suppliers.
Ensure that all partnerships uphold the brand's high standards of service and deliver value to clients.
Negotiate contracts with hotels, transport providers, and ground operators, ensuring competitive rates without compromising on quality.
Monitor and manage agreements to ensure compliance with our contractual terms and service delivery.
Ensure all operations adhere to relevant health and safety regulations, industry standards, and internal policies to lessen legal and regulatory risks.
Coordinate logistics for off-train activities and excursions, including transport, guides, and any special client requests.
Develop and finalise a detailed Operations Voucher for each tour you manage, outlining the entire operation of the tour, for the Tour Management team to execute.
Carry out detailed handover meeting with Tour Leader at least 72 hours ahead of tour departure.
Complete post-tour reconciliation of final invoices and deliver tour debrief to all key internal stakeholders.

Skills required for the role:

Minimum of 5 years’ experience in the travel sector (tour ops or agency), ideally with a focus on delivering luxury services.
A strong understanding of the luxury travel market is desirable, with knowledge of global destinations, high-end hospitality, and exclusive client services.
A thorough knowledge of health and safety regulations, GDPR and Package Travel Regulations.
Fluency in English is essential; additional languages such as Spanish, Mandarin, German or French would be an advantage.
High level of attention to detail.
Proven ability to negotiate contracts and manage relationships.
Excellent communication and interpersonal skills, able to work effectively with internal teams, external partners, and high-end clientele.
Superior project management skills with the ability to handle complex logistics, multi-country journeys, and deliver exceptional results under pressure.
Proactive problem-solving abilities with a strong focus on client satisfaction and operational efficiency.

If you’re interested in learning more about this Operations Manager role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Greater Manchester

Customer Service Executive - Glasgow area / Homebased UK Wide

Reference: SR/0852
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary DOE plus incentives & excellent benefits
Keywords: customer service executive, travel jobs, customer service, customer service jobs
Introduction: Are you an experienced Customer Service Executive looking for a new challenge? If you enjoy speaking to customers, helping them with their existing bookings and ensuring their cruise holiday exceeds their expectations, then we’ve a fabulous opportunity for you as our award winning client looks for full & part-time Customer Service Executives to join their growing team.
Meta Title: Customer Service Executive Glasgow area or Homebased UK Wide
Meta Description: Are you an experienced Customer Service Executive looking for a new challenge?
Description:

Our ideal candidates will have previous experience gained within the cruise sector, strong communication skills, a proactive approach to problem solving and a "can-do" attitude. You’ll be compassionate, caring and able to work in a fast paced environment. If this sounds like you then we’d love to hear from you!

On offer is a competitive salary, sociable working hours, Mon – Sat 9am – 5.30pm with benefits such as discounted personal travel, private healthcare and fam trips.

This role can be fully Homeworking/Hybrid or Office based in the Glasgow area.

For more information on this fantastic opportunity, please see our website or apply online.

Role of a Customer Service Executive:

Amending existing bookings including upgrades and cancellations
Assisting customers after booking and before travel
Complaint handling and finding solutions to customers queries
Supporting other departments with customer service issues
External communication with suppliers Inbound and outbound calling
Upholding the companies core values at all times

Skills required for the role:

Recent experience of working within the cruise industry - essential
Able to communicate effectively across a multitude of channels
Can work in a fast paced environment
Tenacious and driven to find solutions
Great interpersonal skills, confident telephone manner with the ability to show empathy
Well-travelled with excellent knowledge of world-wide destinations and cruises

If you’re interested in learning more about this Customer Service Executive role, please press the apply online button now!

Flights & Ticketing Executive - Glasgow area / Homebased UK Wide

Reference: SR/0853
Contract length: Permanent
Working hours: Full time
Additional benefits: Highly competitive plus excellent benefits
Keywords: Flights & Ticketing Executive, Flights, Ticketing, travel jobs, ticketing exec
Introduction: Are you a flights fanatic?! If so, we have an amazing opportunity to join our award winning client as a Flights and Ticketing Executive. In this busy and varied role, you’ll be responsible for checking bookings, ensuring the very best flights have been selected and making personal recommendations where possible, looking ahead at future reservations and making adjustments to increase company margins.
Meta Title: Flights & Ticketing Executive Glagow area or Homebased UK Wide
Meta Description: We have an amazing opportunity to join our award winning client as a Flights and Ticketing Executive.
Description:

If you’re a forward thinker, great at finding those hidden gems and excel at building rapport, then we’d love to hear from you!

This is a full or part-time role (30hrs per week), Mon – Sun 9 – 5.30 office based / hybrid or fully remote.

For more information on this fantastic opportunity, please see our website or apply online.

Role of Flights & Ticketing Executive:

Managing new bookings using a GDS
Queue management
Identifying and sourcing alternative flight options to increase margins
Supporting the sales team
Building relationships with airlines and account managers
Performance analysis

Skills required for the role:

Travel industry background
Experience working with airfares and tickets
GDS experience would be an advantage but isn't essential
Ability to find alternative flight solutions where necessary
Able to work under pressure and prioritise workloads

If you’re interested in learning more about this Flights and Ticketing Executive role, please press the apply online button now!

Cruise Product Executive - Homebased UK Wide

Reference: SR/0854
Contract length: Permanent
Working hours: Full time
Additional benefits: ££ plus excellent benefits
Keywords: cruise product executive, cruise jobs, product, cruise, product jobs, product exec
Introduction: Our client, an award-winning online cruise agency, is looking for an experienced product executive with a passion for the cruise industry. If you love to get creative and have the ability to design tailor-made cruise holidays, then this could be your perfect role!
Meta Title: Cruise Product Executive Homebased UK Wide
Meta Description: Our client, an award-winning online cruise agency, is looking for an experienced product executive with a passion for the cruise industry.
Description:

This is a fully home-based position in which you’ll be keeping up with cruise industry trends, liaising with suppliers securing exclusive rates and building new cruise and stay holidays to stay ahead of the competition. If you have previous experience in a similar role within the cruise sector, we’d love to hear from you!

In return our client can offer a competitive salary, dependent on experience, plus excellent industry benefits. For more information on this fantastic opportunity, please see our website or apply online.

Role of Cruise Product Executive:

Designing tailor-made cruise holidays which may include tours, excursions and rail
Analysis of competitors activity
Keeping up to date with new trends, promotions and cruise news
Building relationships suppliers to ensure exclusive rates
Display strong commercial awareness
Staff training on new products

Skills required for the role:

Experience of working within the travel/cruise industry
Ability to create tailor-made cruise and stay holidays
Excellent eye for detail
Can work in a fast paced environment, often working to deadlines
Creative, innovative and good presentation skills
Motivated with excellent organisational skills and able to multitask

If you’re interested in learning more about this Cruise Product Executive role, please press the apply online button now!

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