Travel, Call Centre and Multilingual Recruitment Specialists in the UK

Assistant Product Manager - Chester / Hybrid

Reference: SR/0649
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: Assistant Product Manager, Product Exec, travel product jobs, travel jobs, Product
Introduction: Our client is one of the most innovative and progressive online tour operators in the UK, selling holidays nationwide to a variety of long and short-haul destinations. They’re now looking for a dynamic Assistant Product Manager to join their Product team based in Chester (with the option of hybrid working).
Meta Title: Assistant Product Manager Chester Hybrid
Meta Description: We're looking for a dynamic Assistant Product Manager to join our client's Travel Product team based in Chester!
Description:

The role of Assistant Product Manager will support the business in driving forward our client’s product range in line with an ambitious growth strategy and will suit a travel industry professional, ideally with previous experience working within a Product/Purchasing/Sales role within a UK Tour Operator.

In return, our client can offer a competitive salary up to £28k and an excellent benefits package and free onsite parking, so if this role is of interest to you, please contact us today for a confidential chat or apply online.

Please note, this is a full-time position, Monday – Friday.

Role of Assistant Product Manager:

Responsible for supporting the Product Manager in negotiating market leading rates, exclusive offers and availability with suppliers
Aiding in the creation of the product strategy for designated destinations, specifically completing market research, competitor analysis and product performance reviews
Supporting in the development and management of supplier relationships across a range of product types and across a range of international destinations
Responsibility for ensuring suppliers pass across all information ready for loading into the booking systems
Ensuring our client’s Product remains competitive through analysis of rates versus competition, and the follow-up required with suppliers
Helping to ensure all designated Product lines and suppliers adhere to full Health and Safety requirements
Supporting the sales teams with product training and information

Skills required for the role:

Previous experience working within a Product/Purchasing/Sales role within a UK Tour Operator
Excellent attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook, Powerpoint)
Good interpersonal and communication skills
Proactive and enthusiastic (willing to go the extra mile)
Excellent team player with the ability to work independently
A flexible and adaptable approach to work
Ability to organise, prioritise and manage own workload efficiently to tight deadlines
Self-motivated, proactive and enthusiastic

If you’re interested in learning more about this Assistant Product Manager role, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Chester

Travel Sales Executive - Asia/ Dubai /Maldives Specialist - Homebased UK wide

Reference: SR/0795
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: salary plus £50k + OTE & excellent benefits
Keywords: travel sales executive - asia specialist, travel sales, travel sales exec, asia, travel jobs, travel consultant, dubai, maldives
Introduction: We’re looking for travel sales professionals with specialist knowledge of Asia, Dubai and/or the Maldives to bring their strong sales skills and enthusiasm for booking the perfect holiday to a fabulous role as a Travel Sales Executive!
Meta Title: Travel Sales Executive - Asia/ Dubai/ Maldives Specialist Homebased UK Wide
Meta Description: We’re looking for travel sales professionals with specialist knowledge of Asia, Dubai and/or the Maldives!
Description:

Joining our client's growing homebased travel sales team, you’ll be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online holiday orders.

You’ll use your excellent customer service skills, previous sales experience and travel expertise to maximise opportunities by building rapport; matching the right holiday to your customers' needs, overcoming objections and offering solutions to close the sale.

Successful candidates will have a proven sales track record within the travel sector, along with specialist product knowedge of destinations such as Japan, Thailand, Cambodia, Vietnam, Malaysia, Dubai and/or the Maldives. Personal travel experience to these countries would be a huge advantage!

In return, our client can offer a competitive salary of up to £30k plus £50k+ OTE & excellent industry benefits so if this role is of interest to you, please press the apply online button now!

Role of Travel Sales Executive - Asia/ Dubai/ Maldives Specialist :

Identify customer needs through effective questioning
Overcome objections to close the sale
Deliver excellent customer service
Offer expert advice and personal recommendations on holiday destinations
Work towards and achieve sales targets
Processing customer payments
Maintain a great level of customer service and build a repeat customer base

Skills required for the role:

Strong sales skills and a proven sales track record gained within the travel sector – essential
Experienced in selling holidays to destinations within Asia, Dubai and/or the Maldives
Experienced in packaging multiple products together
Confident, professional telephone manner
Ability to thrive in a fast-paced sales environment
Excellent time management skills in order to manage calls and leads
Flexible approach to working hours

If you’re interested in learning more about this Travel Sales Executive - Asia/ Dubai/ Maldives Specialist role, please press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Cruise Sales Expert - Homebased UK Wide

Reference: SR/1000
Contract length: Permanent
Working hours: Full time
Maximum salary: £26,000
Additional benefits: plus £70k OTE & excellent benefits
Keywords: Cruise Expert, Cruise jobs, cruise sales, cruise, cruise consultant
Introduction: If you’re an existing cruise sales expert ready to embark on a brand-new opportunity, then we have the perfect role you! Our client is an established, platinum award winning cruise company looking to expand its team of cruise experts. You’ll have the chance to sell a broad range of cruises including luxury, river and tailor made to destinations worldwide.
Meta Title: Cruise Sales Expert Homework UK Wide
Meta Description: If you’re an existing cruise sales expert ready to embark on a brand-new opportunity, then we have the perfect role you!
Description:

You’ll need a minimum of 2 years recent cruise/travel experience including creating tailor-made itineraries, a proven track record of achieving targets and thrive in a fast-paced environment.

On offer is:

A salary of £26k plus uncapped commission
OTE 70k
Mon – Sun with sociable working hours
Working from home or hybrid
Full, part time and flexi hours available
Private health care
Travel discounts
Cruise line bonuses and incentives
Social events

If this role is of interest to you, please apply online!

Role of Cruise Sales Expert:

Converting leads from calls and website enquiries into bookings
Providing customers with an exceptional level of service
Make recommendations using your own personal experiences
Meet/exceed company targets Build customer rapport to ensure future business
Creating bespoke itineraries
Making bookings with high level of attention to detail

Skills required for the role:

Minimum 2 years recent cruise sales experience
Well-travelled with good firsthand knowledge of worldwide destinations
Excellent levels of customer service
Proven track record of achieving targets
Tailor made experience creating worldwide itineraries
Competent in using various software applications
Self-motivated and driven

If you’re interested in learning more about this Cruise Sales Expert role, please press the apply online button now!

Sector: Cruise,Homeworking
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Worldwide Tailor-made Travel Consultant - Homebased UK wide

Reference: SR/1033
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus monthly bonus & benefits
Keywords: worldwide tailor-made travel consultant, travel consultant, tailor-made, worldwide, travel jobs
Introduction: Are you a Travel industry professional with expertise in long haul, Worldwide travel? Do you enjoy tailor-making bespoke travel itineraries, whilst providing exceptional levels of customer service?
Meta Title: Worldwide Tailor-made Travel Consultant
Meta Description: Are you a Travel industry professional with expertise in long haul, Worldwide travel?
Description:

If so, we have some brand new Tailor-made Travel Consultant roles, handling enquiries for niche Worldwide destinations, designing bespoke holidays and offering first-hand knowledge and advice.

Award-winning creators of fully bespoke, tailor-made itineraries, our client is committed to providing unforgettable, once-in-a-lifetime experiences and are now looking for travel industry sales professionals, who share their passion for curating the ultimate holiday!

The role will suit those with previous experience of creating and tailoring holidays and who have expert knowledge of long-haul destinations including Australasia, SE Asia, Middle East and the Caribbean. Personal travel to these regions would be hugely advantageous.

In return, they can offer an attractive package with a competitive basic salary up to £30k DOE plus a monthly bonus structure and other travel industry benefits.

If this role is of interest to you, please apply online

Role of Worldwide Tailor-made Travel Consultant:

Responding to telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made holidays to Worldwide destinations
Offering excellent customer service throughout the booking process
Building strong relationships with clients and suppliers
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous experience in a tailor-made travel reservations role - essential
GDS experience would be an advantage
Strong sales skills – ability to meet monthly sales targets
Excellent Worldwide geographical and product knowledge
Ability to deliver high levels of customer service and accuracy

If you’re interested in learning more about this Worldwide Tailor-made Travel Consultant role, please press the apply online button now!

Digital Marketing Manager - Birmingham / Hybrid

Reference: SR/1048
Contract length: Permanent
Working hours: Full time
Additional benefits: Highly competitive DOE plus benefits
Keywords: Digital marketing manager, marketing, marketing manager, marketing jobs, digital marketing
Introduction: Our client is a growing UK-based tour operator, who pride themselves on delivering exceptional travel experiences and inspiring their customers through compelling storytelling and innovative marketing.
Meta Title: Digital Marketing Manager - Birmingham / Hybrid
Meta Description: Our client is looking for a highly hands-on, creative Digital Marketing Manager to take full ownership of their digital presence.
Description:

They’re now looking for a highly hands-on, creative Digital Marketing Manager to take full ownership of their digital presence. This role is ideal for someone who enjoys both strategy and execution — from launching campaigns to writing copy, analysing performance, and continuously improving results. You’ll play a key role in driving online bookings, increasing brand visibility, and bringing their travel experiences to life through engaging digital content.

Previous experience in a similar role, ideally within the travel sector, is essential for the position and in return, our client can offer a highly competitive salary DOE, plus benefits.

If this role is of interest to you, please apply online.

Role of Digital Marketing Manager:

Plan, build, and optimise digital campaigns across Google Ads and Meta platforms
Take ownership of campaign setup, targeting, testing, and optimisation
Manage budgets closely to deliver strong ROI and cost efficiency
Write and oversee engaging, high-converting copy for ads, emails, and website content
Develop inspiring travel content (blogs, itineraries, social posts) that drives engagement and bookings
Work closely with designers (or create simple assets yourself) to bring campaigns to life
Ensure brand tone and visual identity are consistent across all channels
Manage and update website content, landing pages, and offers
Continuously improve user experience and conversion rates
Work with developers where needed to implement improvements
Execute SEO strategy including keyword research, on-page optimisation, and content creation
Grow organic traffic through high-quality, relevant travel content
Build and send email campaigns, newsletters, and automated journeys
Segment audiences to improve engagement and conversion
Support customer retention and repeat bookings through targeted campaigns
Monitor performance using tools such as Google Analytics
Track key metrics (traffic, conversion rates, CPA, ROI)
Run A/B tests and continuously refine campaigns based on data
Manage day-to-day social media activity (posting, responding, engaging)
Create and schedule content that inspires and converts
Identify trends and opportunities to grow reach and engagement

Skills required for the role:

Proven experience in a hands-on digital marketing role (not purely strategic)
Strong working knowledge of PPC, paid social, SEO, and email marketing
Ability to both create and execute campaigns independently
Excellent copywriting and content creation skills
Experience using tools such as Google Ads, Google Analytics, and social media platforms
Comfortable managing multiple projects and priorities
Experience in travel, tourism, or lifestyle brands would be an advantage

If you’re interested in learning more about this Digital Marketing Manager opportunity, press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Travel Reservations Consultant - West London / Hybrid

Reference: SR/1047
Contract length: Permanent
Working hours: Full time
Minimum salary: £30,000
Maximum salary: £32,000
Additional benefits: plus bonus & benefits
Keywords: Travel reservations consultant, travel jobs, tour operator, travel agent, travel consultant, travel
Introduction: We’re on the lookout for customer-focused, Travel Reservations Consultant to join our client’s growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips — this could be your perfect role!
Meta Title: Travel Reservations Consultant West London Hybrid
Meta Description: We’re on the lookout for customer-focused, Travel Reservations Consultant to join our client’s growing team!
Description:

Based in our client's super smart West London office, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets.

This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £32k plus bonus and industry benefits such as familiarisation trips and other industry incentives.

This is a hybrid role, with a requirement of 3 days in the office, 2 from home. Hours of operation are between Mon - Sat 9am - 6pm.

If you’re interested in finding out more, please apply online.

Role of Travel Reservations Consultant:

Handle customer enquiries efficiently, professionally and in line with SLAs.
Provide accurate general and destination-specific travel advice for worldwide and European travel products.
Organise and cost complex travel itineraries, ensuring all customer requirements are met.
Deliver an exceptional customer experience on every interaction.
Maximise sales potential on all calls by offering relevant ancillary products and services
Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings.
Maximise sales potential on all calls by offering relevant ancillary products and services.
Promote current campaigns, monthly incentives and other incentive programs.
Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions.
Resolve booking issues efficiently while maintaining customer satisfaction and retention.
Perform general administrative duties related to reservations and call handling.

Skills required for the role:

Previous travel sales experience - essential
Working knowledge of a GDS - Amadeus or Galileo / Travelport - essential
Excellent worldwide destination and airline knowledge
Good attention to detail and administration skills
Strong sales and customer service skills
Ability to work well both autonomously and as part of a team

If you’re interested in learning more about this Travel Reservations Consultant role, please press the apply online button now!

Sector: Contact Centre,Leisure Travel,Tour Operations
Locations: Central London

Travel Consultant - London / Hybrid

Reference: SR/1050
Contract length: Permanent
Working hours: Full time
Minimum salary: £30,000
Maximum salary: £35,000
Additional benefits: plus commission & travel industry benefits
Keywords: travel consultant, travel jobs, travel agency, your operator, travel, travel agent
Introduction: We have a number of fantastic opportunities for experienced Travel Consultants, as we recruit for some new roles with a leading, award-winning travel organisation! Specialising in tailor-made flights and holidays, our client is looking for GDS proficient travel consultants to join them, based in their conveniently located London office (hybrid available)
Meta Title: Travel Consultant London Hybrid
Meta Description: We have a number of fantastic opportunities for experienced, London-based Travel Consultants!
Description:

The role will suit those with previous experience of creating and tailor-making holidays and who have working knowledge of long-haul destinations including Australasia, SE Asia, US & Canada, Caribbean and Indian Ocean. Personal travel to these regions would be hugely advantageous, as would a second European language, however this is not essential.

In return, our client can offer an attractive package with a competitive basic salary up to £35k DOE plus commission and other travel industry benefits.

If this role is of interest to you, please apply online.

Role of Travel Consultant:

Responding to telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made holidays to Worldwide destinations
Offering excellent customer service throughout the booking process
Dealing with any post sales request, queries and amendments
Building strong relationships with clients and suppliers
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous experience in a tailor-made travel reservations role – essential
In depth knowledge of a GDS – essential
Ability to deliver high levels of customer service and accuracy
Strong sales skills – ability to meet monthly sales targets
Excellent Worldwide geographical and product knowledge
Fluency in a modern European language would be an advantage (not essential)

If you’re interested in learning more about this Travel Consultant role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Greater London,Central London

Multilingual Travel Consultant - Birmingham

Reference: SR/1058
Contract length: Permanent
Working hours: Full time
Minimum salary: £25,500
Maximum salary: £27,500
Additional benefits: plus bonus & excellent benefits
Keywords: multingual travel consultant, travel consultant, multi-lingual jobs, travel jobs
Introduction: ¿Habla español ? Parli italiano ? Parles-tu français ? Calling all travel industry professionals with a second European language, as we search for multilingual travel consultants for some brand-new roles with a leading Birmingham-based travel organisition!
Meta Title: Multilingual Travel Consultant Birmingham
Meta Description: Calling all Birmingham-based travel industry professionals with a second European language!
Description:

Successful candidates will be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and any related administration.

Essential for the role is written and spoken fluency in both English and a second European language, strong customer service skills and previous travel industry sales / reservations experience.

In return, our client are offering a competitive starting salary of up to £27.5k (rising with length of service) plus commission, fam trips and incentives and an excellent benefits package!

If you’re interested in finding out more about these roles, please apply online.

Role of Multilingual Travel Consultant:

Handling inbound enquiries and making travel reservations
Booking bespoke travel itineraries to a range of worldwide destinations
Deliver high levels of accuracy and customer service
Offer on-going support, making amendments and resolving queries
Fulfilling of administrative tasks

Skills required for the role:

Previous travel sales / reservations industry experience
Fluency in both verbal and written English plus a second European language
Customer focused with good attention to detail
Proficient in Windows based applications including Microsoft Office
Good time management and multi-tasking skills

If you’re interested in learning more about this Multilingual Travel Consultant role, please press the apply online button now!

Sector: Multilingual,Tour Operations
Locations: West Midlands,Birmingham

Travel Consultant - Birmingham / Hybrid

Reference: SR/1059
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £29,000
Additional benefits: plus commission & excellent benefits
Keywords: travel consultant, travel jobs, travel agent, travel, tour operations, group travel
Introduction: Are you passionate about travel and creating unforgettable experiences? We’re currently recruiting for exciting new Travel Consultant opportunities based in Birmingham city centre.
Meta Title: Travel Consultant Birmingham Hybrid
Meta Description: Are you passionate about travel and creating unforgettable experiences?
Description:

This role is perfect for experienced travel professionals who thrive in a customer-focused environment, have excellent destination knowledge, and enjoy building tailor-made itineraries for clients.

You’ll design and coordinate bespoke travel experiences across the UK, Europe, and worldwide destinations. From the initial enquiry through to travel completion, you’ll manage every stage of the customer journey, delivering exceptional service and ensuring each trip runs smoothly.

You’ll also work alongside trusted suppliers, coordinating transport, accommodation, and excursions while maintaining high service standards throughout.

In return, our client can offer highly sociable working hours Monday – Friday, a competitive salary up to £29k, bonus structure and other great travel industry benefits.

If you’re looking to join a growing team where no two days are the same, we’d love to hear from you – please apply online now!

Role of Travel Consultant:

Creating and organising bespoke travel itineraries
Advising clients on destinations, travel plans, and cultural experiences
Coordinating bookings for hotels, transport, and activities
Building strong, long-term client relationships to encourage repeat business
Managing payments, booking administration, and travel documentation
Supporting with unexpected travel issues and participating in the out-of-hours rota when required

Skills required for the role:

Previous experience within the travel industry
Strong worldwide geographical knowledge
Excellent communication and customer service skills
High attention to detail and strong organisational ability
Confident IT skills
Flexible, enthusiastic, and proactive approach

If you’re interested in learning more about this Travel Consultant role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Cruise Sales Advisor - Homebased UK Wide

Reference: SR/1063
Contract length: Permanent
Working hours: Full time
Maximum salary: £25,396
Additional benefits: plus commission £50k OTE & great benefits
Keywords: Cruise sales advisor, cruise sales, cruise, cruise jobs, cruise consultant
Introduction: We have a fabulous opportunity for experienced Cruise Consultants as we recruit for some new roles with a leading Cruise agency. Our client are well known in the industry for their award-winning service and are extremely proud of the recognition their team has received from numerous cruise lines.
Meta Title: Cruise Sales Advisor Homebased UK Wide
Meta Description: We have a fabulous opportunity for experienced Cruise Consultants looking for a new role!
Description:

Joining them as a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!

Previous cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips.

This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.

If this role is of interest to you, please apply online.

Role of Cruise Sales Advisor:

Handle enquiries via phone, email & live chat
Provide customers with quotes using an in-house travel system
Convert enquiries into bookings
Achieve personal sales targets and KPIs
Maintain excellent knowledge of cruise lines and destinations
Follow up regularly to maximise conversion
Seize every opportunity to upsell and enhance the customer holiday experience
Deliver excellent customer service and build lasting rapport
Complete CLIA Ambassador training

Skills required for the role:

Previous, recent experience of selling cruises within a fast paced, travel sales role
Experience of using Isell – beneficial
Usage of cruise line CRS – beneficial
Proven ability to achieve sales targets
Confident and engaging telephone manner
Exceptional customer service and administrative skills
Strong attention to detail
Ability to manage time effectively and prioritise workloads
Self-motivated and results-driven

If you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!

Tailor-made Travel Specialist - Homebased UK wide

Reference: SR/1033
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £34,000
Additional benefits: plus performance related bonus & excellent benefits
Keywords: tailor-made travel specialist, travel consultant, tailor-made, worldwide, travel jobs, travel consultant, travel agent, tailor made
Introduction: Are you passionate about long-haul travel and creating unforgettable experiences? Do you thrive on designing bespoke itineraries and delivering exceptional service from enquiry through to departure? If so, this could be the perfect opportunity for you.
Meta Title: Tailor-made Travel Specialist - Homebased UK Wide
Meta Description: Are you passionate about long-haul travel and creating unforgettable experiences?
Description:

We’re recruiting for brand-new Tailor-Made Travel Specialist roles with an award-winning travel company renowned for crafting once-in-a-lifetime holidays to some of the world’s most inspiring destinations. From the vibrant cultures of South Asia and the breathtaking landscapes of South America to the iconic wildlife and luxury safari experiences of Africa, you’ll use your destination expertise to create truly personalised travel experiences for discerning clients.

This is an exciting opportunity for experienced travel sales professionals who love building tailor-made holidays, sharing first-hand travel knowledge and create extraordinary journeys across the globe.

Previous tailor-made travel sales experience is essential for these roles, along with indepth knowledge of South Asia, South America or Africa. Personal travel experience to these destinations is also highly advantageous.

In return, our client can offer a competitive salary up to £34k, plus performance related bonus structure, fully remote working, highly sociable working hours Monday - Friday with occasional Saturdays, luxury fam trips and other travel industry benefits.

If you’re ready to inspire travellers and create unforgettable journeys, we’d love to hear from you. Apply online today!

Role of Tailor-made Travel Specialist:

Managing inbound enquiries via phone and email with professionalism and enthusiasm
Designing bespoke, tailor-made itineraries to destinations across South America / Africa / South Asia
Delivering exceptional customer service throughout the entire booking journey
Building strong relationships with clients and travel partners
Sharing expert destination knowledge, insider tips and personal recommendations
Working towards achievable sales targets within a supportive, passionate team

Skills required for the role

Previous experience in a tailor-made travel sales or reservations role is essential
Strong knowledge of long-haul destinations across South Asia, South America or Africa
First-hand travel experience to these regions would be highly advantageous
Confident sales skills with the ability to convert enquiries into bookings
Excellent attention to detail and customer service skills
GDS experience would be beneficial but not essential

If you’re interested in learning more about this Tailor-made Travel Specialist opportunity, press the apply online button now!

Cruise Reservations Consultant - London

Reference: SR/1074
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £32,000
Additional benefits: plus commission & travel industry benefits
Keywords: Cruise reservations consultant, cruise, cruise jobs, cruise sales, cruise agent, cruise consultant, cruise homework
Introduction: Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you!
Meta Title: Cruise Reservations Consultant London
Meta Description: Are you an experienced Cruise Consultant, with strong knowledge accross all mainstream cruise brands?
Description:

As a Cruise Reservations Consultant, you'll be responsible for providing expert sales and service support for cruise products to both travel agents and direct customers (B2B & B2C) The role includes handling new cruise reservations and online enquiries, ensuring a high standard of customer service, accurate booking management and maximisation of sales opportunities, while meeting individual performance targets.

This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments, or with any post-booking queries.

This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary of up to £32k DOE plus commission and industry benefits such as familiarisation trips and other industry incentives.

If you’re interested in finding out more, please apply online.

Role of Cruise Reservations Consultant:

Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met
Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences
Demonstrate strong worldwide and European cruise destination knowledge
Promote monthly offers, incentives, and campaigns to customers
Make amendments to cruise bookings (date changes, cabin changes, upgrades)
Adding or modifying flights, hotels, transfers, tours, and excursions
Handling special requests and cruise add-ons
Make booking amendments accurately within cruise reservation systems and GDS
Resolve booking issues efficiently while maintaining customer satisfaction and retention.
Maximise sales opportunities on every call by offering relevant ancillary products,
Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently.

Skills required for the role:

Previous cruise sales experience - essential
Knowledge of a GDS would be an advantage
Experience with tailor-making holiday packages
Excellent attention to detail and administration skills
Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips
Strong sales and customer service skills
Ability to work well both autonomously and as part of a team

If you’re interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now!

Sector: Cruise,Homeworking,Tour Operations
Locations: England,Greater London,Central London

Cruise Reservations Consultant - Birmingham / Peterborough

Reference: SR/1076
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £28,000
Additional benefits: plus commission & travel industry benefits
Keywords: Cruise reservations consultant, cruise, cruise jobs, cruise sales, cruise agent, cruise consultant, cruise homework
Introduction: Join a market leading and award winning Tour Operator as a Cruise Reservations Consultant! If you're looking for a position offering a great work/life balance, this is the perfect opportunity as the role operates Mon - Sat 9am - 6pm on a rota basis. So, if you're an experienced Cruise Consultant who enjoys providing a full concierge service to your customers, dealing with the reservations process from start to finish - we'd love to hear from you!
Meta Title: Cruise Reservations Consultant London
Meta Description: Are you an experienced Cruise Consultant, with strong knowledge accross all mainstream cruise brands?
Description:

This is a fantastic opportunity to join an expanding and established travel organisation and will suit those who enjoy delivering a 360 service. On offer is a competitive salary circa £28k plus commission and industry benefits such as familiarisation trips and other industry incentives.

If you’re interested in finding out more, please apply online.

Role of Cruise Reservations Consultant:

Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met
Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences
Demonstrate strong worldwide and European cruise destination knowledge
Promote monthly offers, incentives, and campaigns to customers
Make amendments to cruise bookings (date changes, cabin changes, upgrades)
Adding or modifying flights, hotels, transfers, tours, and excursions
Handling special requests and cruise add-ons
Make booking amendments accurately within cruise reservation systems and GDS
Resolve booking issues efficiently while maintaining customer satisfaction and retention.
Maximise sales opportunities on every call by offering relevant ancillary products,
Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently.

Skills required for the role:

Previous cruise sales experience - essential
Knowledge of a GDS would be an advantage
Experience with tailor-making holiday packages
Excellent attention to detail and administration skills
Good working knowledge of and, ideally, personal experience of cruise holidays / fam trips
Strong sales and customer service skills
Ability to work well both autonomously and as part of a team

If you’re interested in learning more about this Cruise Reservations Consultant role, please press the apply online button now!

Sector: Cruise,Homeworking,Tour Operations
Locations: England,Greater London,Central London

Luxury Cruise Sales Specialist - Homework UK Wide

Reference: SR/1077
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary plus uncapped commission OTE £65 - £70k & excellent benefits
Keywords: luxury cruise sales specialist, cruise sales, cruise jobs, cruise consultant, luxury, cruise
Introduction: We're looking for looking for cruise sales professionals with experience of selling high end, luxury, tailor made cruise holidays wanting to work for a small but mighty team! Working for this award winning, independent cruise agency, you’ll be a master at creating bespoke hand-picked itineraries, whilst delivering exceptional levels of customer service!
Meta Title: Luxury Cruise Sales Specialist Homework UK Wide
Meta Description: We're looking for looking for cruise sales professionals with expserience of selling high-end, luxury, tailor-made holidays!
Description:

Our client's ideal candidate will have experience in selling ultra-luxury cruise lines such as Regent, Oceania, Seabourn, Silversea and Explora, along with exceptional service delivery skills and ideally, good knowledge of the cruise sector as a whole.

On offer is:

A competitive salary plus uncapped commission OTE £65 - £70k
Mon – Sunday working on a rota basis
Working hours from 7am – 8pm on a rota basis
Benefits including Fam trips, a day off on your birthday, private medical health care and incentives

If this role is of interest to you, please press the apply online button now!

Role of Cruise Sales Specialist:

Selling cruise holidays for high end cruise lines
Tailor making cruise holidays for customers, adding flights, hotel stays, land tours and excursions
Building rapport with new & existing customers
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous luxury cruise sales experience - essential
Experience with tailor-making cruise packages - essential
Confident and pro-active telephone manner
Strong sales ability and customer focused approach
Flexible approach to working hours

If you’re interested in learning more about this Luxury Cruise Sales Specialist role, please press the apply online button now!

Cruise Sales Advisor - Swansea

Reference: SR/1080
Contract length: Permanent
Working hours: Full time
Maximum salary: £25,396
Additional benefits: plus commission £50k OTE & great benefits
Keywords: Cruise sales advisor, cruise sales, cruise, cruise jobs, cruise consultant
Introduction: We have a fabulous opportunity for experienced Cruise Consultants as we recruit for some new roles with a leading Cruise agency in their growing Swansea contact centre. Our client are well known in the industry for their award-winning service and are extremely proud of the recognition their team has received from numerous cruise lines.
Meta Title: Cruise Sales Advisor Swansea
Meta Description: We have a fabulous opportunity for experienced Cruise Consultants looking for a new role!
Description:

This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.

If this role is of interest to you, please apply online.

Role of Cruise Sales Advisor:

Handle enquiries via phone, email & live chat
Provide customers with quotes using an in-house travel system
Convert enquiries into bookings
Achieve personal sales targets and KPIs
Maintain excellent knowledge of cruise lines and destinations
Follow up regularly to maximise conversion
Seize every opportunity to upsell and enhance the customer holiday experience
Deliver excellent customer service and build lasting rapport
Complete CLIA Ambassador training

Skills required for the role:

Previous, recent experience of selling cruises within a fast paced, travel sales role
Experience of using Isell – beneficial
Usage of cruise line CRS – beneficial
Proven ability to achieve sales targets
Confident and engaging telephone manner
Exceptional customer service and administrative skills
Strong attention to detail
Ability to manage time effectively and prioritise workloads
Self-motivated and results-driven

If you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!

Sector: Contact Centre,Call Centre,Cruise,Homeworking
Locations: England,Swansea

Luxury Cruise Specialist - Homebased UK Wide

Reference: SR/1081
Contract length: Permanent
Working hours: Full time
Additional benefits: £32,500 guaranteed plus £45k - £50k OTE uncapped & excellent benefits
Keywords: Luxutry cruise specialist, luxury cruise, cruise sales, cruise jobs, cruise consultant, cruise
Introduction: Would you like be a part of one of the UK’s leading, luxury cruise agencies? If you have a passion for travel and a background in sales and customer service gained within the luxury cruise sector, we'd love to hear from you!
Meta Title: Luxury Cruise Specialist Homebased UK Wide
Meta Description: Would you like be a part of one of the UK’s leading, luxury cruise agencies?
Description:

Joining our client as a Cruise Specialist for their luxury cruise brands, you’ll take responsibility for looking after your guests from first enquiry throughout their holiday journey and booking their next cruise holiday. Your guests will be able to phone or email you directly as part of our client's elevated service and you'll be their dedicated contact for their holiday journey and beyond.

On offer is a highly competitive salary (plus guaranteed bonus AND reduced targets for the first 12 months) excellent, uncapped earning potential and benefits including regular, luxury cruise fam trips and concession towards your own cruise holiday.

This is a fantastic opportunity to progress your career with a market leading cruise specialist, so if this role is of interest to you, please apply online.

Role of Luxury Cruise Specialist:

Selling luxury cruise holidays over the phone and online chat across all cruise lines including tailor making to fit the customer’s specific requirements i.e. adding flights, transfers, hotels, and land tours, if required
Building rapport with your customers, listening to their needs and helping them find the best cruise holiday for them
Giving exceptional personalised customer service as standard from first enquiry to after booking and beyond – encouraging repeat customers, and building your own customer database
Taking responsibility for your customers, answering queries, and helping them at any stage of the booking process.
Achieving sales, conversion, and productivity targets
Using your personal travel and cruise knowledge and experience to show that you are a cruise expert to gain repeat customers.

Skills required for the role:

Proven experience in selling luxury cruise holidays is essential, with a track record of meeting and exceeding sales targets and KPI's
A genuine passion for luxury cruising and deep knowledge of the luxury cruise market
First hand experience of working or traveling onboard a Six Star Cruise line
Experience of the Expedition market would be an advantage
Experience building, managing, and developing your own client base is beneficial
Previous experience working remotely in a similar sales role is essential, with the ability to thrive independently
Committed to delivering outstanding one-to-one customer service and building long-lasting client relationships
Self-motivation - take ownership of your learning, staying up to date on product knowledge, destinations, and current marketing campaigns to maximise sales opportunities
Strong computer literacy with the ability to work seamlessly across multiple systems and platforms at once

If you’re interested in learning more about this Luxury Cruise Specialist role, please press the apply online button now!

Cruise Customer Support Executive - Homebased UK Wide

Reference: SR/1084
Contract length: Permanent
Working hours: Full time
Maximum salary: £26,089
Additional benefits: plus excellent benefits
Keywords: cruise customer support executive, travel customer service executive, travel jobs, customer service, customer service jobs, cruise
Introduction: We have a fantastic opportunity for customer focused and highly organised travel and cruise industry professionals to be part of our award winning client’s Online Customer Support team.
Meta Title: Cruise Customer Support Executive Homebased UK Wide
Meta Description: Join a leading travel industry player as a Cruise Customer Support Executive!
Description:

Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to our client's online customers, assisting them with post-booking queries and completing other administrative tasks related to online bookings.

Previous customer service gained within the cruise and travel sector is essential for this position, along with excellent communication skills and attention to detail.

In return, our client can offer a competitive starting salary of £26,089 and excellent travel industry benefits.

If this role is of interest to you, please press the apply online button now!

Role of Cruise Customer Support Executive:

Answer and process queries from customers for our client's online brand, via phone, email, and
any other channel used in the future
Liaise with customers for post-booking questions, assistance & customer service issues.
Delivering the highest standards of service every time
Process and action where relevant, incoming emails from external suppliers
Ensure bookings with overdue balances are chased and cancelled before any charges
Ensure bookings are loaded correctly across our booking systems and the cruise lines
Meet & surpass objectives set by the Line Manager.
Other ad hoc tasks as and when required
Assist other areas of the business, as and when deemed necessary

Skills required for the role:

Excellent Travel and Cruise industry knowledge - essential
Service orientated and customer focused
Excellent problem resolution skills
Positive attitude
Organised, self-motivated and proactive
Excellent attention to detail
Confident people person, with excellent communication skills

If you’re interested in learning more about this Cruise Customer Support Executive role, please press the apply online button now!

Sector: Cruise,Homeworking,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland

Luxury Travel Reservations Support Executive - Altrincham / Hybrid

Reference: SR/1089
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary plus excellent benefits
Keywords: luxury travel, luxury travel reservations support executive, reservations, travel jobs
Introduction: We’re looking for a dedicated and detail-oriented Reservations Support Executive for a brand new role with a luxury travel organisation in Altrincham, Greater Manchester.
Meta Title: Luxury Travel Reservations Support Executive Greater Manchester
Meta Description: We’re looking for a dedicated and detail-oriented Reservations Support Executive!
Description:

The role will involve managing and coordinating reservations for clients, ensuring a seamless and efficient booking process. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks simultaneously. You’ll be the first point of contact for clients, providing them with information about availability, rates, and services.

You’ll also be responsible for processing reservations, handling cancellations and modifications, and resolving any issues that may arise. A keen eye for detail, the ability to work under pressure, and a commitment to providing exceptional service is essential!

On offer is a competitive salary plus excellent benefits, so if this role is of interest to you, please apply online.

Role of Luxury Travel Reservations Support Executive:

Work with the Reservations Manager to support and perform the Reservations job function for operators/agents & direct passengers
Groups Management – loading initial group contracts, rooming lists and maintaining records
Respond to website and other general enquiries
Work with Reservations Manager to support the company’s visa processing function through providing accurate and relevant visa information letters to all new bookings in accordance with their travel requirements
Monitor and respond where necessary all e-mails received into the Visa inbox
Work with the Reservations Manager in the fulfilment of all tour documentation (pre and post travel) for the guests
House management of the Reservations system – undertake the responsibility of tour loading and inventory management
Promotions - Creating and editing reservation promotions and special offers
Support the department with the processing of customer feedback data.

Skills required for the role:

Travel industry reservations/customer service/administration experience
Excellent communicator via phone, e-mail and face to face
Proactive and able to take initiative
Approachable and able to build effective relationships
A strong understanding of GDPR
Flexible team player
Good Word / Excel / Powerpoint / Outlook skills

If you’re interested in learning more about this Luxury Travel Reservations Support Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Greater Manchester

Operations Manager - Birmingham / Hybrid

Reference: SR/1090
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £48,000
Additional benefits: plus excellent benefits
Keywords: operations manager, travel jobs, manager, ops manager, operations
Introduction: We’re looking for an experienced Operations Manager to lead, manage and optimise the day-to-day operational performance, with full accountability for sales delivery, operational efficiency, after-sales service and ticketing accuracy within a call-centre based tour operator environment.
Meta Title: Operations Manager Bimingham Hyrbid
Meta Description: We’re looking for an experienced Operations Manager for a Birmingham-based Tour Operator
Description:

The successful candidate will be responsible for driving sales performance, maximising conversion, managing departmental KPIs, and ensuring high standards across the full customer lifecycle — from initial enquiry through to post-sale support and ticketing.

The role also carries responsibility for operational crisis management, incident response and business continuity, ensuring minimal disruption to customers, revenue and brand reputation.

This is a fantastic opportunity to join a leading Tour Operator in a fast paced and extremely varied role and on offer is a competitive salary up to £48,000, plus excellent benefits.

If this role is of interest to you, please apply online.

Role of Operations Manager:

Oversee the daily operational performance of: Sales, After-Sales / Customer Service, Sales Support, Offline Support, Ticketing & Processing, Administration
Own and drive overall sales performance across the Sales Department.
Ensure sales managers actively manage conversion rates, call quality, productivity and revenue per call.
Ensure after-sales teams deliver a high standard of customer service and issue resolution.
Oversee ticketing and processing accuracy, timeliness and compliance.
Conduct monthly performance reviews with Operational Department Managers.
Drive a performance-led culture with clear accountability and ownership.
Support training delivery, coaching and ongoing development across teams.
Produce and analyse weekly and monthly management reports
Act as the senior operational lead during crises, including supplier failure, flight disruptions, system outages, high-volume customer incidents, regulatory issues or reputational risk

Skills required for the role:

Travel industry experience – essential
Strong commercial and sales-driven leadership
Proven experience managing performance in a call-centre environment
Excellent decision-making and problem-solving ability, including under pressure
Strong analytical, reporting and forecasting skills
Confident communicator at all levels
Ability to coach, motivate and hold managers accountable
Strong planning, prioritisation and time management
High attention to detail and process discipline
Influential leadership and stakeholder management
Training, coaching and development capability

If you’re interested in learning more about this Operations manager role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Cruise Customer Service Executive - Homebased UK Wide

Reference: SR/01098
Contract length: Permanent
Working hours: Full time
Additional benefits: Highly competitive plus excellent benefits
Keywords: cruise customer service executive, travel jobs, customer service, customer service jobs, cruise, cruise jobs
Introduction: Are you an experienced Customer Service Executive within the Cruise industry, looking for a new challenge? If you enjoy speaking to customers, helping them with their existing bookings and ensuring their cruise holiday exceeds their expectations, then we’ve a fabulous opportunity for you as our award winning client looks for full & part-time (4 days) Customer Service Executives to join their growing team.
Meta Title: Cruise Customer Service Executive Homebased UK Wide
Meta Description: Are you an experienced Customer Service Executive looking for a new challenge?
Description:

Our ideal candidates will have previous experience gained within the cruise sector, strong communication skills, a proactive approach to problem solving and a "can-do" attitude. You’ll be compassionate, caring and able to work in a fast paced environment. If this sounds like you then we’d love to hear from you!

On offer is a highly competitive salary, sociable working hours, Mon – Sat 9am – 5.30pm (rota basis) with benefits such as discounted personal travel, private healthcare and fam trips.

If this role is of interest to you, please apply online.

Role of Cruise Customer Service Executive:

Amending existing cruise bookings including upgrades and cancellations
Assisting customers after booking and before travel
Complaint handling and finding solutions to customers queries
Supporting other departments with customer service issues
External communication with suppliers Inbound and outbound calling
Upholding the companies core values at all times

Skills required for the role:

Recent experience of working within the cruise industry - essential
Able to communicate effectively across a multitude of channels
Can work in a fast paced environment
Tenacious and driven to find solutions
Great interpersonal skills, confident telephone manner with the ability to show empathy
Well-travelled with excellent knowledge of world-wide destinations and cruises

If you’re interested in learning more about this Cruise Customer Service Executive role, please press the apply online button now!

Retention Executive - Reddtich

Reference: SR/1099
Contract length: Permanent
Working hours: Full time
Maximum salary: £26,100
Additional benefits: plus £30k OTE & excellent travel industry benefits
Keywords: retention executive, travel jobs, retention, sales, outbound sales, telesales
Introduction: Our client, a leading and well-established travel organisation, is looking to recruit an ambitious and customer-focused Retention Executive to join their growing team. This is an exciting opportunity for someone who enjoys building relationships, engaging with customers, and helping people plan their next holiday. If you have experience in outbound sales, customer retention or telesales—and a passion for delivering outstanding customer service—this could be the ideal next step in your career!
Meta Title: Retention Executive Redditch
Meta Description: We're looking for an ambitious and customer-focused Retention Executive
Description:

As a Retention Executive, you'll be responsible for reconnecting with customers who haven't booked recently, using outbound calls and email campaigns to re-engage their interest and encourage future holiday bookings.

You'll take the time to understand each customer's travel preferences, identify future holiday plans, and provide tailored travel solutions, all while delivering an exceptional customer experience. We're looking for someone who is confident on the phone, enjoys speaking with customers, and is motivated by achieving results.

On offer is a salary of £26.1k plus OTE circa £30k and excellent industry benefits. The is a fully office-based role – Mon – Fri 9am – 5.30pm.

If you're looking for your next opportunity within a thriving travel business and enjoy building lasting customer relationships, we'd love to hear from you! Please apply online today.

Role of Retention Executive:

Proactively contact inactive customers through outbound warm and cold calls, as well as email campaigns.
Re-engage customers by promoting exciting travel offers, destinations and holiday packages.
Build rapport and identify customers' travel preferences, budgets and future booking plans.
Gather valuable market intelligence by understanding why customers may have booked elsewhere, helping to improve future customer experience.
Maintain accurate customer records and activity within the CRM system.
Deliver a professional, friendly and customer-focused service at every stage of the customer journey.
Achieve and exceed individual KPIs and performance targets.
Support colleagues and contribute to wider business objectives when required.

Skills required for the role:

Previous experience in outbound sales, telesales, customer retention or customer re-engagement.
Experience within the travel or hospitality sector would be advantageous but is not essential.
Excellent communication and relationship-building skills.
Confidence handling objections and converting conversations into future sales opportunities.
A target-driven, self-motivated approach with a desire to succeed.
Experience using CRM systems and Microsoft Office.
Strong attention to detail and good administrative skills.
A team-oriented attitude with a flexible approach to work.

If you’re interested in learning more about this Retention Executive role, please press the apply online button now!

Sector: Contact Centre,Cruise,Leisure Travel
Locations: Worcestershire,Redditch

Cruise Sales Executive - Home-based UK Wide

Reference: SR/1101
Contract length: Permanent
Working hours: Full time
Minimum salary: £28,000
Maximum salary: £30,000
Additional benefits: plus excellent commission structure & benefits
Keywords: cruise sales executive, cruise sales, cruise jobs, cruise agent, cruise consultant, homework cruise jobs
Introduction: Calling all Cruise sales professionals! If you love nothing more than selling cruise holidays and are seeking excellent earning potential in a home-based role, then we have a fantastic opportunity for you to join a growing cruise sales team as a Cruise Sales Executive!
Meta Title: Cruise Sales Executive Homebased UK Wide
Meta Description: Calling all Cruise sales professionals!
Description:

Our client can offer:

A generous basic salary of up to £30,000 plus uncapped earning potential
A four day working week - fully based from home
All equipment provided for you
Unlimited cruise enquiries
A supportive working environment and development opportunities
Great benefits inc. travel discounts & fam trips

This is a superb opportunity to join our client as they expand further into the cruise market, so if this role is of interest to you, please apply online.

Role of Cruise Sales Executive:

Selling the full spectrum of cruise holidays
Offering advice and suggestions on cruise lines/ships/itineraries
Tailor making cruise holidays where required
Working to and achieving individual sales targets
Selling upgrades, add-ons and other ancillary products
Building rapport and lasting relationships to maximise repeat business

Skills required for the role:

Extensive cruise sales experience and a proven sales track record within the cruise sector - essential
Ability to tailor-make cruise & stay packages
Strong product knowledge across all cruise lines
Confident and engaging telephone manner
Outstanding customer service skills
Driven and motivated to work from home

If you’re interested in learning more about this Cruise Sales Executive position, please press the apply online button now!

Senior Travel Sales Executive - Homebased / West Midlands

Reference: SR/1104
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £26,000
Additional benefits: plus commission & benefits
Keywords: senior travel sales executive, travel jobs, travel sales, travel, sales executive, travel exec
Introduction: Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays. They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
Meta Title: Travel Sales & Admin Executive Homebased UK Wide
Meta Description: Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays.
Description:

They’re now looking for a commercially minded, Senior Travel Sales Executive to join their team in a fully home-based role in which they will manage customer enquiries from the initial contact through to confirmed booking, building strong customer relationships and repeat business. This is not a high-pressure, call-centre sales position. Our client's approach is based on understanding what the customer really wants, using strong product knowledge, recommending the right holiday and building trust through personal service.

Previous sales / reservations experience gained within the travel sector is essential for the role and candidates will ideally be based within the West Midlands area.

On offer is a competitive salary circa £26k, plus commission and benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers. Full or part-time hours are available, within the hours of Mon - Fri 9am - 5.30pm, with occasional Saturdays.

If this role is of interest to you, please press the apply online button now!

Role of Senior Travel Sales Executive:

Deal with inbound travel enquiries efficiently.
Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
Once all items are confirmed, send the final confirmation to the client.
Verify that deposits have been charged and accurately entered on the system.
Monitor upcoming departures and follow up with clients who have outstanding balances.
Email travel documents to clients.
Manage necessary back-office paperwork.
Monitor and coordinate weekly administrative tasks.
Assist clients in resolving any overseas problems efficiently and promptly.

Skills required for the role:

Previous, recent travel industry experience - essential
Knowledge of Turkey, Greece and Croatia as a holiday destination and ideally, Gulet / Small Ship cruising
Strong administration and customer service skills
Highly organised with a keen eye for detail
Diligent, reliable & excellent communicator
Able to work effectively with autonomy & as a team player
Willingness to attend overseas educational trips

If you’re interested in learning more about this Senior Travel Sales Executive role, please press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,Warwickshire,West Midlands,Birmingham,Coventry,Worcestershire,Redditch,Worcester

Airfares Ticketing Manager - London / Birmingham / Peterborough

Reference: SR/1105
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £45,000
Additional benefits: plus travel industry benefits
Keywords: Ticketing manager, Ticketing, aviation, operations, operations manager, travel jobs, ticketing manager, ticketing, aviation manager
Introduction: We’re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client's ticketing team, to include building relationships with GDS providers and driving their aviation business forward.
Meta Title: Airfares Ticketing Manager Birmingham West London Birmingham Peterborough
Meta Description: We’re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator
Description:

The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover.

In return, our client can offer a competitive salary circa £45k DOE (location dependent) plus benefits.

If this role is of interest to you, please apply online.

Role of Airfares Ticketing Manager:

The main aspect of the role will be to oversee the ticket department on a daily basis.
Queue management – ensure all q’s are kept up to date including: schedule changes, general, web, re-issues and q’s are checked at the end of the day to ensure everything has been actioned for that day.
Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.
Ensure tickets/re-issues are issued within the deadlines
TINS reports are actioned daily, along with system interfacing monitored.
Assist with GDS Relationship at operational level.
Specialist Fare Management, to include cruise fares, NDC , I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL.
Manage ADM & ACM process from start to finish.
In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
Manage relationships with E sales customers.
Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
Cover the OOH emergency line as part of a rota.

Skills required for the role:

Solid worldwide travel industry knowledge
Tour operations background
Excellent airline and fares knowledge
GDS proficient
Good communication skills
Good attention to detail
Strong customer focus
Project Management and analytical skills

If you’re interested in learning more about this Airfares Ticketing Manager opportunity, press the apply online button now!

Sector: Airline,Leisure Travel,Tour Operations
Locations: Peterborough,Greater London,Central London,West Midlands,Birmingham

Worldwide Luxury Travel Specialist - Manchester / Hybrid

Reference: SR/1106
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £35,000
Additional benefits: plus generous commission scheme & excellent benefits
Keywords: worldwide luxury travel specialist, luxury travel, worldwide, travel jobs, travel specialist
Introduction: If you're a detail focused, luxury travel specialist looking for an opportunity to progress your career with an ambitious and expanding luxury travel team, we'd love to hear from you! Joining our Manchester-based client as a Worldwide Luxury Travel Specialist, your role will be to deliver an exceptional level of service to direct clients and agents, designing and arranging bespoke, luxury worldwide travel itineraries, offering a high-touch service and detail-focused approach.
Meta Title: Worldwide Luxury Travel Specialist Manchester
Meta Description: Are you a luxury travel specialist, looking for an opportunity to progress your career with an ambitious luxury travel team?
Description:

This is an unique opportunity and one which will suit an ambitious and career driven travel industry candidate, looking for their next step within a luxury travel organisation.

On offer is a highly competitive salary, along with a generous commission scheme and other excellent benefits, including long haul fam trips.

If this role is of interest to you, please apply online.

Role of Worldwide Luxury Travel Specialist:

Booking a wide selection of luxury worldwide travel products, including tailor-made bespoke itineraries
Working with clients directly and liaising with agents/suppliers
Forging strong relationships with clients, agents and suppliers
Delivering exceptional levels of customer service at all times
Offering product / destination advice and itinerary suggestions
Achieving sales targets

Skills required for the role:

Previous travel agency sales/tour operator experience - essential
Luxury travel product knowledge - essential
Strong sales ability / able to achieve sales targets
Excellent customer service skills and good attention to detail
Confident and professional telephone manner

If you’re interested in learning more about this Worldwide Luxury Travel Specialist role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Greater Manchester,Manchester

African Travel Expert - Homebased UK Wide

Reference: SR/1109
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £40,000
Additional benefits: plus generous bonus structure & excellent benefits
Keywords: African travel expert, african, africa, travel jobs, travel consultant, tailor made
Introduction: Our client is an ambitious, independent travel specialist who focuses on delivering exceptional experiential trips to discerning clients in the UK and US markets. They are now recruiting for an African Travel Expert to join their growing team and this is an exciting opportunity for experienced travel sales professionals with proven expertise in this region.
Meta Title: African Travel Expert - Homebased UK Wide
Meta Description: We're looking for an African Travel Expert for a fully remote role with an ambitious travel company
Description:

You will work both independently and as part of a supportive team, managing the complete sales cycle from initial enquiry through to confirmed booking. You'll create bespoke wildlife, wilderness, and soft adventure travel experiences whilst delivering exceptional, personalised customer service to our client’s high-value clientele.

This is more than just a sales role – our client is looking for candidates who will bring fresh ideas and suggestions and play an active part in shaping their wonderful company, now and in the future.

On offer is a competitive salary up to £40k plus a generous bonus structure plus excellent benefits. Core hours for the role are Mon – Fri 9am – 5.30pm, however some flexibility will be required on occasion outside this.

This is a fantastic opportunity to join an ambitious independent travel company in a fully remote role, offering specialist focus whilst working with high value clients, so if this role is of interest to you, please apply online.

Role of African Travel Expert:

Managing inbound sales enquiries from initial contact through to booking confirmation
Proactive follow-up of enquiries and conversion to confirmed bookings
Creating detailed, bespoke travel proposals tailored to individual client requirements
Providing expert destination advice and itinerary planning
Building and maintaining strong private client relationships through personal touchpoints
Encouraging repeat business and referrals through exceptional service
Achieving and exceeding monthly and annual sales targets
Building relationships with ground operators, DMCs, and travel partners
Participating in familiarisation trips to enhance destination knowledge
Contributing to marketing initiatives, content creation, and social media
Handing over to admin and accounts team once booking is converted - no ongoing admin required

Skills required for the role:

Extensive personal travel experience across Africa (Tanzania, Kenya, Botswana, Namibia, Rwanda, Uganda, South Africa, etc.)
Deep knowledge of safari experiences, gorilla trekking, wildlife viewing, wilderness camps, and soft adventure activities
Understanding of ground operators, safari camps, lodges, and specialist travel providers across the continent
Proven track record in successful travel sales with demonstrable results and conversion rates
Experience handling high-value bookings
Ability to manage consultative sales processes with extended sales cycles
Track record of achieving and exceeding sales targets
Experience creating detailed, bespoke travel proposals and itineraries
Ability to build and maintain private client relationships through personal touchpoints

If you’re interested in learning more about this African Travel Expert role, please press the apply online button now!

Group Travel Consultant - Birmingham / Hybrid

Reference: SR/1111
Contract length: Permanent
Working hours: Full time
Additional benefits: Competitive salary DOE plus commission & excellent benefits
Keywords: group travel consultant, group travel, travel consultant, groups, travel jobs, travel agent
Introduction: We have a brand new, fabulous opportunity for experienced travel consultants to join a specialist travel organisation based in the heart of Birmingham city centre. If you’re looking at building a solid career in group travel and are an expert in travel planning and organisation (and ideally have a second European language,) we’d love to hear from you!
Meta Title: Group Travel Consultant Birmingham / Hybrid
Meta Description: We're looking for experienced travel consultants to join a specialist travel company in Birmingham city centre
Description:

In this fast-paced role, you’ll be working with your group leader to create, develop and organise bespoke cultural and tour itineraries to the UK, Europe, and far beyond. You’ll be the primary contact for your customers throughout the booking journey, providing outstanding customer service and managing every aspect of their trip. You’ll also liaise with suppliers and ensure that they meet the necessary standards.

On offer is a competitive salary DOE plus commission. Hours of work are Monday – Thursday 9am – 5.30pm, 9am – 4pm on Friday with reduced hours 10am – 3.30pm during August.

If this role is of interest to you, please apply online.

Role of Group Travel Consultant:

Providing advice about organising tours and travel to different destinations
Developing travel itineraries and ensuring that all the needs of the customers are met
Liaising with suppliers to make arrangements for transport, accommodation, and activities.
Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again!
Dealing with payments and general administration tasks
Dealing with unforeseen issues and involvement in the out-of-hours response rota

Skills required for the role:

Previous travel industry experience and ideally, experience of arranging and selling group tours
Fluency in at least one other modern European language would be an advantage
Good attention to detail
Excellent communication skills, good telephone manner
Good IT skills
Enthusiasm, confidence, and flexibility

If you’re interested in learning more about this Group Travel Consultant role, please press the apply online button now!

Sector: Leisure Travel,Multilingual,Tour Operations
Locations: West Midlands,Birmingham

Cruise Customer Service Specialist - Homebased UK Wide

Reference: SR/1112
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: cruise customer service specialist, cruise customer service, cruise, cruise jobs, customer support
Introduction: Calling all Cruise Customer Service Specialists! If you're looking for fully home-based position which offers a highly competitive salary up to £28k and a Monday to Friday working week between 9am - 6pm, we have the perfect role for you!
Meta Title: Cruise Customer Service Specialist Homebased UK Wide
Meta Description: Calling all Cruise Customer Service Specialists!
Description:

As a Cruise Customer Service Specialist, you’ll play a vital role in ensuring our client’s customers enjoy a seamless post-booking experience. Excellent knowledge of the cruise market is essential for the position, along with a customer focused approach and strong problem solving skills.

In return, you’ll benefit from a highly competitive salary, all necessary equipment provided, great working hours (no lates or weekends!) amazing cruise and travel discounts for you and your family and comprehensive training and professional development opportunities.

If this role is of interest to you, please press the apply online button now!

Role of Cruise Customer Service Specialist:

Handling a variety of post-sales queries via phone and email
Arranging special requests and add-ons to enhance client bookings
Booking additional services when required including excursions, dining, and drink packages
Managing booking amendments and changes
Resolving customer issues or complaints, escalating where necessary
Liaising with internal departments with any queries or amendments
Offering an exceptional level of customer service at all times

Skills required for the role:

Previous experience in a customer service or support role within the cruise sector is essential
Experience of a wide range of cruise lines
Strong organisational skills
Detail-oriented with the ability to prioritise tasks efficiently
Problem-solving ability
Highly customer focused with an empathetic approach

If you’re interested in learning more about this Cruise Customer Service Specialist opportunity, please press the apply online button now!

Reservations Service Team Executive - Homebased UK Wide

Reference: SR/1114
Contract length: Permanent
Working hours: Full time
Minimum salary: £26,000
Maximum salary: £28,000
Additional benefits: plus excellent benefits
Keywords: Reservations service Team Executive, travel admin, travel customer service, customer service jobs
Introduction: We have a fantastic opportunity for customer focused, travel industry professionals to join the Operations department of a well-known Tour Operator. Joining our client as a Reservations Service Team Executive, you’ll be responsible for providing a multi-functional administration support service to the reservation teams and their customers, ensuring all requests are handled with speed, accuracy and professionalism.
Meta Title: Reservations Service Team Executive Homebased UK Wide
Meta Description: We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home.
Description:

Previous experience gained within an administration, reservations or customer service role within the travel sector is essential for the position, along with proficiency on a GDS and in return, our client can offer a salary of up to £28k plus excellent benefits.

If this role is of interest to you, please apply online.

Role of Reservations Service Team Executive:

Quality assure bookings made through the call centre.
Produce and dispatch invoices, cancellation invoices, ensuring production timescales are met.
Dispatch travel documentation, ensuring high levels of accuracy when checking documentation.
Rebooking flights, hotels and transfers when required.
Ensuring web bookings are administered correctly.
Relocations, ensure these are dealt with quickly to resolve and secure alternative properties to match customers’ requirements.
Flight changes and supplier amendments are communicated out to agents.
Make changes to existing bookings when requested by customers.
Q Management – schedule changes, ticketing deadlines are met and processed correctly.
Provide a professional service for agents and customers.

Skills required for the role:

Strong working knowledge of Travel systems, to include – Amadeus GDS, Travelport, Vibe & Dolphin
Customer focused with strong attention to detail
Excellent communication skills, both written and verbal
Strong organisational skills
Team player
Comfortable dealing with queries over the phone and via email
Excellent travel destination and product knowledge

If you’re interested in learning more about this Reservations Service Team Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Travel Industry Company Accountant - Birmingham / Hybrid

Reference: SR/1116
Contract length: Permanent
Working hours: Full time
Additional benefits: Generous salary DOE plus excellent benefits
Keywords: company accountant, accountant, company, financial controller, financial
Introduction: We have a fantastic opportunity for a detail-oriented and commercially minded Company Accountant, to join a leading Travel organisation based in Birmingham. Taking ownership of our client’s financial operations, this is a key role within the business, ensuring accurate reporting, regulatory compliance and robust financial planning to support continued growth.
Meta Title: Company Accountant Birmginham Hybrid
Meta Description: We have a fantastic opportunity for a detail-oriented and commercially minded Company Accountant
Description:

The successful candidate will be responsible for managing day-to-day financial activities while supporting strategic decision-making. The position requires a strong understanding of accounting principles alongside experience in travel industry regulations, including ATOL and ABTA compliance.

This is a fantastic opportunity to play a key role in a growing business, within a dynamic and fast-paced travel sector environment. Our client can offer a generous salary DOE plus excellent benefits, along with a hybrid working option.

If this role is of interest to you, please apply online.

Role of Company Accountant:

Prepare monthly management accounts (P&L, balance sheet, and cash flow)
Maintain accurate financial records and ledgers
Manage revenue recognition for travel bookings and packages
Ensure compliance with CAA requirements under the ATOL scheme
Prepare and submit ATOL reporting (licensable turnover, passenger data)
Support ATOL licence renewals with financial reporting and forecasts
Ensure compliance with ABTA financial and reporting requirements
Manage VAT returns, including Travel Operators Margin Scheme (TOMS)
Manage cash flow forecasting and working capital
Prepare annual budgets and financial forecasts
Monitor costs and identify efficiency opportunities
Oversee payments to hotels, airlines, and travel suppliers
Enhance financial systems, controls, and reporting processes
Work closely with booking/reservation systems to ensure accuracy

Skills required for the role:

Fully or part-qualified accountant (ACA, ACCA, CIMA or equivalent)
Proven experience in a similar role, within travel, tourism, or hospitality
Strong understanding of UK VAT (TOMS experience desirable)
Experience with ATOL and/or ABTA compliance
Proficiency in accounting software (e.g. Xero, Sage, or similar)
Excellent analytical and problem-solving skills
High attention to detail and strong organisational ability

If you’re interested in learning more about this Company Accountant opportunity, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Travel Sales Executive - Birmingham / Hybrid

Reference: SR/1117
Contract length: Permanent
Working hours: Full time
Maximum salary: Highly Competitive salary
Additional benefits: plus commission & excellent travel industry benefits
Keywords: travel sales Executive, travel sales, travel jobs, travel agent, travel, travel consultant, travel exec
Introduction: Join our award winning client as a Travel Sales Executive! Specialising in holidays for a dedicated market, our client takes their guests to all four corners of the globe and offers unique, hand-picked itineraries to European and Worldwide destinations, cruise holidays, city breaks, ski, golf, adventure travel and much more!
Meta Title: Travel Sales Executive Birmingham Hybrid
Meta Description: Join our award winning client as a Travel Sales Executive!
Description:

As a Travel Sales Executive, you'll be responsible for representing our client's brand by delivering excellent customer, listening to your customers' needs to ensure they select the right product and helping to attract new customers to their award winning product.

Previous travel sales experience is essential for the position, along with an empathetic approach and the ability to communicate confidently with people of all levels. In return, our client can offer a highly competitive salary plus excellent earning potential.

Our client is based in a beautiful, centrally located office and hours of work are on a rota basis and will include shifts of Monday - Friday 9am – 5.3pm and one Saturday per month. This is a hybrid role, with Mondays and Tuesdays in the office and the remainder from home.

If this role is of interest to you, please apply online.

Role of Travel Sales Executive:

Understand your customer and seek to understand their reason for considering a trip
Ensure any advice given is genuine and trips recommended are suited to your customers to ensure they get the most out of their trip and return to book in the future
Be confident using your personality with interacting with customers mostly over the telephone, web chat or email
Deliver exceptional customer service during the booking process and support with further incoming queries with the customers
Analyse competitor activity and pricing and report on areas where action is necessary
Work to and achieve sales targets

Skills required for the role:

Significant experience in the travel Industry – essential
Strong sales ability and a proven sales track record
Enthusiastic and motivational individual who can communicate well at all levels
Excellent written and verbal communication skills
Confident and friendly personality
Ability to build relationships, credibility and rapport quickly and successfully with the customers
Commitment to providing exceptional customer service
The ability to work effectively as part of a close-knit team and individually
Flexibility with regard to working hours

If you’re interested in learning more about this Travel Sales Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Part-time Travel Sales Executive - Homebased / UK Wide

Reference: SR/1118
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £26,000 pro rata
Additional benefits: plus commission & benefits
Keywords: part-time travel sales executive, travel jobs, travel sales, travel, sales executive, travel exec, part time
Introduction: Are you an experienced travel professional looking for a part-time, home-based role with the flexibility to fit around your lifestyle? Our client is a specialist in Gulet Cruises, Small Ship Cruises, Cruise & Stay and tailor-made holidays across the Mediterranean, and they’re looking for a commercially minded Travel Sales Executive to join their team.
Meta Title: Part-time Travel Sales Executive Homebased UK Wide
Meta Description: Are you an experienced travel professional looking for a part-time, home-based role with the flexibility to fit around your lifestyle?
Description:

You’ll manage customer enquiries from initial contact through to booking, using your travel knowledge to create personalised holidays and build lasting customer relationships. This is consultative travel sales — not a high-pressure call-centre environment.

Previous sales / reservations experience gained within the travel sector is essential for the role, along with strong product knowledge of Turkey, Greece and Croatia as a holiday destination and ideally, Gulet / Small Ship cruising.

On offer is a competitive salary circa £26k pro rata, plus commission and benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers. Hours of work are Mon - Fri 9am - 2.30pm, with occasional Saturdays (and a day off in the week in return)

If this role is of interest to you, please press the apply online button now!

Role of Part-time Travel Sales Executive:

Deal with inbound travel enquiries efficiently.
Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
Once all items are confirmed, send the final confirmation to the client.
Verify that deposits have been charged and accurately entered on the system.
Monitor upcoming departures and follow up with clients who have outstanding balances.
Email travel documents to clients.
Manage necessary back-office paperwork.
Monitor and coordinate weekly administrative tasks.
Assist clients in resolving any overseas problems efficiently and promptly.

Skills required for the role:

Previous, recent travel industry experience - essential
Strong product knowledge of Turkey, Greece and Croatia as a holiday destination and ideally, Gulet / Small Ship cruising
Strong administration and customer service skills
Highly organised with a keen eye for detail
Diligent, reliable & excellent communicator
Able to work effectively with autonomy & as a team player
Willingness to attend overseas educational trips

If you’re interested in learning more about this Part-time Travel Sales Executive role, please press the apply online button now!

Travel Sales Executive - Homebased UK wide

Reference: SR/1119
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: salary plus commission & excellent benefits
Keywords: travel sales executive, travel sales, travel sales exec, travel jobs, travel consultant
Introduction: We’re looking for travel sales professionals with good working knowledge of luxury European, Worldwide or Cruise holidays, to bring their strong sales skills and enthusiasm for booking the perfect trip to a fabulous role as a Travel Sales Executive!
Meta Title: Travel Sales Executive Homebased UK Wide
Meta Description: We’re looking for travel sales professionals with good working knowledge of luxury European, Worldwide or Cruise holidays
Description:

Joining our client's growing homebased travel sales team, you’ll be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online holiday orders.

Successful candidates will have a proven sales track record within the travel sector, working with luxury European, Worldwide or Cruise products and be comfortable with a 4 day working week shift pattern.

In return, our client can offer a competitive salary of up to £30k plus commission & excellent industry benefits so if this role is of interest to you, please press the apply online button now!

Role of Travel Sales Executive:

Identify customer needs through effective questioning
Overcome objections to close the sale
Deliver excellent customer service
Offer expert advice and personal recommendations on holiday destinations
Work towards and achieve sales targets
Processing customer payments
Maintain a great level of customer service and build a repeat customer base

Skills required for the role:

Strong sales skills and a proven sales track record gained within the travel sector – essential
Experienced in selling luxury European, Worldwide or Cruise holidays
Experienced in packaging multiple products together
Confident, professional telephone manner
Ability to thrive in a fast-paced sales environment
Excellent time management skills in order to manage calls and leads
Flexible approach to working hours
GDS experience would be an advantage

If you’re interested in learning more about this Travel Sales Executive role, please press the apply online button now!

Head of Enterprise Sales - London / Manchester - Hybrid

Reference: SR/1120
Contract length: Permanent
Working hours: Full time
Minimum salary: £80,000
Maximum salary: £100,000
Additional benefits: plus £25% OTC & excellent benefits
Keywords: head of enterprise sales, head of, enterprise, head of sales, business travel, TMC
Introduction: Our client is a leading, global Travel Management Company who are now looking for a Head of Enterprise Sales to lead their expansion into the SME sector. Working in close partnership with the Executive Team, the successful candidate will be responsible for driving customer acquisition and revenue growth for the company's online booking system as a service across the UK SME sector. The role will play a pivotal part in strengthening the company's market position by helping organisations modernise and streamline their business travel through innovative technology solutions.
Meta Title: Head of Enterprise Sales London Manchester Hybrid
Meta Description: Our client is a leading, global Travel Management Company who are now looking for a Head of Enterprise Sales to lead their expansion into the SME sector.
Description:

They will be accountable for delivering ambitious revenue targets, and building a predictable, high-quality sales pipeline. Translating the organisation's commercial objectives into clearly defined enterprise sales strategies and execution plans, the role will focus on winning new customers, increasing platform adoption, and delivering sustainable long-term growth.

The role will also contribute to the wider business strategy by collaborating with commercial and product teams across the organisation, sharing best practices and supporting the development of scalable sales methodologies, customer acquisition programmes, strategic partnerships, and new market opportunities.

The successful candidate will combine strong enterprise sales leadership with a deep understanding of SaaS business models, customer value realisation, and the technology-driven transformation of corporate travel.

In return, our client can offer a salary of £80k – 100k, plus 25% OTC and excellent benefits.

Please note - one day per week will be required in either our client's London or Manchester office.

If this role is of interest to you, please apply online.

Role of Head of Enterprise Sales:

Developing and executing the UK enterprise sales strategy to drive customer acquisition, revenue growth and market expansion within the SME travel sector
Owning and delivering sales targets, revenue objectives, and pipeline goals, ensuring consistent performance against quarterly and annual growth plans.
Building, leading and coaching a high-performing Enterprise Sales team, fostering a culture of accountability, collaboration, and continuous improvement.
Driving new business acquisition by identifying, pursuing, and securing strategic SME and mid-market customers through a consultative sales approach.
Overseeing the full sales lifecycle, from prospecting and qualification through to contract negotiation, close, and handover to Customer Success and Implementation teams.
Maintaining accurate sales forecasting and pipeline management, providing regular performance reporting and commercial insights to senior leadership.
Partnering with Marketing to develop and execute effective demand generation and lead nurturing programmes that support pipeline growth and market penetration.
Developing and implementing sales processes, methodologies, and performance metrics that improve conversion rates, sales productivity, and forecast accuracy.
Leading commercial negotiations and ensure all proposals, contracts, and pricing structures align with company objectives and customer needs.
Supporting the development of strategic partnerships, referral networks, and channel relationships to accelerate customer acquisition and revenue growth.
Ensuring the sales organisation operates effectively within agreed budgets while optimising resource allocation and return on investment
Representing the company at industry events, conferences, and customer engagements, acting as a brand ambassador and thought leader within the business travel and SaaS sectors.
Providing regular insight and recommendations to the Executive Team on market opportunities, commercial performance, and strategic growth initiatives.

Skills required for the role:

Significant experience in a senior sales leadership role, preferably as a Head of Sales, Enterprise Sales Leader, Sales Director, or similar – within a TMC (Travel Management Company)
Proven track record of delivering substantial revenue growth and exceeding sales targets within a B2B SaaS, technology, travel technology, or business services environment
Experience leading and developing high-performing sales teams, including sales managers, account executives, and business development representatives
Demonstrated success selling complex solutions to SME and mid-market organisations through consultative and value-based sales methodologies
Strong experience managing enterprise sales cycles, including prospecting, solution selling, commercial negotiations, contract management, and closing strategic deals
Proven ability to build, manage, and accurately forecast a substantial sales pipeline, using CRM systems and data-driven decision making
Experience driving revenue growth, customer acquisition, retention, and expansion
Strong stakeholder management experience, with the ability to engage and influence C-suite and senior decision-makers
Experience working cross-functionally with Marketing, Product, Customer Success, Finance, and Operations teams to deliver commercial objectives
Commercially astute with experience developing go-to-market strategies, sales plans, pricing approaches, and market expansion initiatives
Experience in collaboration with and coaching others to continuously improve performance

If you’re interested in learning more about this Head of Enterprise Sales role, please press the apply online button now!

Sector: Business Travel,Travel Technology
Locations: Greater London,Central London,Greater Manchester,Manchester

Tour Operations Manager - Birmingham / Hybrid

Reference: SR/1121
Contract length: Permanent
Working hours: Full time
Maximum salary: £40,000
Additional benefits: plus bonus & excellent benefits
Keywords: tour operations manager, operations manager, operations, travel
Introduction: Ready to take the lead in a fast-growing specialist travel business? We’re excited to be recruiting for a brand-new opportunity for an experienced Tour Operations Manager to join an ambitious and rapidly growing travel organisation based in Birmingham.
Meta Title: Tour Operations Manager Birmingham Hybrid
Meta Description: Ready to take the lead in a fast-growing specialist travel business?
Description:

This is a fantastic opportunity for an operations professional who thrives in a fast-paced environment, enjoys leading a team, and takes pride in delivering seamless experiences for customers.

As Tour Operations Manager, you’ll take ownership of the day-to-day Operations function, ensuring every departure is fully prepared, professionally managed and ready to go. From accurate and timely final travel documentation to coordinating suppliers and logistical arrangements, you’ll play a key role in making sure every tour runs smoothly from start to finish.

Working closely with the Head of Product & Operations, you’ll oversee the operational preparation of tours, collaborating with suppliers, the Logistics team and wider internal teams to ensure every detail is in place ahead of departure.

You’ll also lead and develop the Operations team, championing high standards of accuracy and efficiency, strengthening operational controls and identifying new ways to improve processes as the business continues to grow.

On offer is a competitive salary of £40k, plus bonus & excellent benefits, hybrid working – 2 days per week in their central Birmingham office, with the remainder from home, as well as the opportunity to join a fast-growing, specialist travel organisation.

If you’re an experienced Tour Operations professional looking for your next challenge — and want to be part of an exciting business with big ambitions — we’d love to hear from you!

Role of Tour Operations Manager:

Lead the day-to-day Operations function, ensuring workloads, priorities and resources are effectively managed around forward departures.
Own delivery against agreed operational deadlines, service standards and departmental KPIs.
Own the end-to-end process for the preparation, quality checking and distribution of final travel documentation to customers within agreed timescales.
Ensure final documentation is complete, accurate and consistent.
Work closely with suppliers and the logistics team to ensure all necessary arrangements are confirmed and in place for each departure including re-costing where necessary.
Coordinate and monitor operational requirements including rooming lists, manifests, transfers, transport arrangements, accommodation requirements, special requests, allocations and other tour logistics as applicable.
Build effective day-to-day working relationships with supplier partners to support smooth and reliable tour delivery.
Lead, support and develop the Operations team, setting clear expectations for accuracy, timeliness, ownership and operational standards.
Manage workload allocation, priorities and cover to ensure documentation and departure deadlines are consistently achieved.
Provide regular coaching, constructive feedback and development support, addressing performance issues promptly and appropriately.
Identify potential operational risks affecting forthcoming departures and ensure appropriate action is taken or escalated in good time

Skills required for the role:

Proven experience in travel operations, tour operations, logistics or a similar operational environment, ideally with responsibility for managing people and departure delivery.
Strong leadership skills with the ability to set clear expectations, coach others and hold a team accountable for delivery.
Excellent organisation and prioritisation skills, with the ability to manage multiple deadlines and competing operational demands.
Strong problem-solving and decision-making capability, with the confidence to manage supplier, logistical and departure-related issues.
High attention to detail and a methodical approach, combined with the ability to see the wider operational picture.
Excellent written and verbal communication skills and a high level of professionalism.
Confident using business systems and Microsoft Office; experience of TMS or a travel reservation/operational platform would be advantageous.
Flexibility to provide out-of-hours support on a rostered or exceptional basis where required by the operation, with appropriate time off in lieu in line with company arrangements.

If you're interested in find out more about this Tour Operations Manager role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Retail Travel Consultant - Leicestershire

Reference: SR/1123
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £27,000
Additional benefits: plus generous bonus scheme & excellent travel industry benefits
Keywords: Retail Travel Consultant, travel consultant, retail, travel jobs, travel advisor
Introduction: Our client, an award-winning, independent travel agency, is looking for two experienced Travel Consultants to join their busy branches across Leicestershire. This is a varied role where you’ll work across four local branches, providing support and cover during busy periods, holidays and sickness. It’s ideal for someone who enjoys variety and thrives in a customer-focused environment.
Meta Title: Retail Travel Consultant Leicestershire
Meta Description: We're looking for two experienced Travel Consultants to join client, an award-winning, independent travel agency!
Description:

You’ll provide expert travel advice, create tailor-made holidays and deliver exceptional customer service. Working with a wide range of tour operators, cruise lines and dynamic packaging platforms, you’ll turn enquiries into bookings and build lasting customer relationships.

If you’re passionate about travel, sales and delivering exceptional customer experiences, we’d love to hear from you!

What’s on offer:

Competitive salary of up to £27,000
Generous bonus scheme
No Sunday hours (except January)
Great team environment
Excellent training and educational opportunities
Achievable year-end targets
Excellent company pension

Role of Retail Travel Consultant:

Provide expert travel advice and outstanding customer service
Convert enquiries into bookings and achieve sales targets
Sell package holidays, cruises, dynamic packages, city breaks and tailor-made itineraries
Use industry booking systems and supplier platforms
Build strong customer relationships and generate repeat business
Keep up to date with destinations, products and travel trends
Support the wider team across the four branches

Skills required for the role:

Proven experience in a retail travel agency
Strong sales skills and a track record of achieving targets
Experience booking holidays through tour operators, suppliers or dynamic packaging platforms
Excellent destination knowledge
Experience selling cruise and/or tailor-made holidays

If you're interested in learning more about this Retail Travel Consultant role, please press the apply online button now!

Sector: Leisure Travel,Retail Travel
Locations: Leicestershire

Tour Operations Risk & Inventory Analyst - Redditch / Hybrid

Reference: SR/1124
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £35,000 (negotiable)
Additional benefits: plus excellent benefits
Keywords: Tour Operations Risk & Inventory Analyst, Tour Operations, Analyst, Finance, Travel jobs
Introduction: We have a fantastic opportunity for a detail focused, analytical professional to join a leading cruise and travel organisation based in Redditch, as a Tour Operations Risk and Inventory Analyst.
Meta Title: Tour Operations Risk and Inventory Analyst Redditch Hybrid
Meta Description: We have a fantastic opportunity for a detail focused Tour Operations Risk and Inventory Analyst
Description:

The Tour Operations Risk & Inventory Analyst plays a pivotal role in protecting business profitability, optimizing capacity, and ensuring commercial rigor across all tour packages. Bridging the gap between Finance, Product, and Tour Operations, this role conducts rigorous pricing and margin audits on new packages and maintains contract tracking systems to mitigate financial loss and maximize operational efficiency.

Previous experience in a similar role is essential for the position, along with exceptional attention to detail and ideally, exposure to the cruise or travel sector.

In return, our client can offer a competitive salary circa £35k (negotiable) plus excellent benefits. This is a home-based role, Mon – Fri 9 – 5.30pm with 2-4 days per month expected in the office.

If this role is of interest to you, please apply online.

Role of Tour Operations Risk & Inventory Analyst:

Serve as the main point of contact between Product, and Operations and Finance for cabin allocations, upgrades, and release dates
Identify underperforming cabin allocations early and coordinate strategic releases or promotional pushes to minimize cancellation penalties
Act as a key gatekeeper in the package approval process, auditing proposed tour itineraries, pricing, and package structures before launch
Analyse historic supplier costs, previous year performance, and current economic indicators to ensure packages reflect accurate rates and cost increases
Verify margin thresholds and ensure all embedded tour, flight, hotel, and transit costs are accurately reflected in the final selling price
Audit supplier contract conditions (cancellation terms, payment schedules, minimum group size requirements) to reduce financial exposure
Continuously track low-pickup and low-number tours, flagging commercial risks to the Finance and Product teams
Partner closely with the Tour Ops Supply Team to review low-demand departures and identify cost-saving opportunities
Provide actionable financial analysis to support go/no-go decisions on at-risk tours

Skills required for the role:

Microsoft Excel skills (data manipulation, financial modelling, VLOOKUPs/XLOOKUPs, pivot tables)
Exceptional attention to detail
Strong awareness of currency impacts, inflation and supplier pricing structures
Ability to report accurately and present effectively to a range of different stakeholders
Inventory analysis
Excellent cross-functional collaboration and communication skills
Travel or cruise industry knowledge would be an advantage but not essential

If you’re interested in learning more about this Tour Operations Risk & Inventory Analyst role, please press the apply online button now!

Sector: Cruise,Leisure Travel
Locations: Worcestershire,Redditch

Specialist Cruise Consultant - Homebased UK Wide

Reference: SR/1125
Contract length: Permanent
Working hours: Full time
Maximum salary: Highly Competitive salary
Additional benefits: plus £60k OTE uncapped & excellent benefits
Keywords: specialist cruise consultant, cruise, cruise jobs, cruise consultant, travel jobs
Introduction: Are you an experienced Cruise Sales Consultant looking for a new opportunity with fantastic earning potential and the flexibility to choose your own working hours? We’re recruiting Specialist Cruise Consultants to join one of the UK’s leading online cruise agencies. In this role, you’ll benefit from fantastic earning potential, the freedom to shape your own working week and the opportunity to turn your cruise expertise into a rewarding career on your terms.
Meta Title: Specialist Cruise Consultant Homebased UK Wide
Meta Description: We have a fabulous opportunity to join one of the UK’s leading online cruise agencies as a Specialist Cruise Consultant!
Description:

If you’re passionate about cruising, confident in your sales ability and ready for a role that offers flexibility and great earning potential, this could be the perfect opportunity for you!

The role offers:

A highly competitive salary plus uncapped commission - average OTE is £60k
Top sellers earning £100k plus
Commission is paid monthly when booking is made
All quality leads and laptop/headset are provided for you
Guaranteed Educational & Ship Visit Opportunities
Flexible Hours for a great work/life balance (minimum 37.5 hours per week) - set your own hours to suit you
Other great benefits inc. pension, 50% earnings for maternity & paternity
Full administration and management support

Role of Specialist Cruise Consultant:

Handling both telephone calls and web enquiries
Selling cruise holidays across all cruise lines inc. 6* and river
Tailor-making cruise and stay packages
Upselling and booking ancillary products where appropriate
Offering exceptional customer service, expert advice and personal recommendations
Working to and achieving sales targets

Skills required for the role:

Recent cruise sales experience and/or strong tailor-made tour operations experience
Good personal cruise experience would be a huge advantage
Confident & engaging telephone manner
Genuine interest and desire to specialise in the cruise sector
Proven sales/profit generated track record
Tenacious and pro-active approach to sales with an ability to "close" the sale

If you’re interested in learning more about this Specialist Cruise Consultant opportunity, please press the apply online button now!

Health & Safety Manager - Horsham / Chester / Hybrid

Reference: SR/1126
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £45,000
Additional benefits: plus excellent benefits
Keywords: health & safety manager, H&S, health, health & safety
Introduction: Our client is a fast-growing and ambitious tour operator group seeking an experienced Health & Safety Manager to join their team. As a hugely successful tour operator group, they offer holidays worldwide, working with thousands of hotels and ground-service providers through a combination of direct contracts, bed banks, wholesalers and Destination Management Companies (DMCs).
Meta Title: Health & Safety Manager Chester Horsham Hybrid
Meta Description: Our client is a fast-growing and ambitious tour operator group seeking an experienced Health & Safety Manager to join their team
Description:

The successful candidate will take the lead on the day-to-day implementation of customer Health & Safety across the Group, working closely with the external Health & Safety advisor to develop, refine and embed policies and procedures throughout the business.

Health & Safety is managed remotely and at scale, utilising third-party H&S providers, audit systems and supplier partnerships. While occasional site visits may be required, this is not a property-based role, and UK hotels are not the primary focus.

To be considered for this position, previous experience in a similar Health & Safety role is essential, with experience in the travel industry being a distinct advantage.

In return, our client offers a competitive salary of up to £45,000, alongside an excellent benefits package. The role can be based in either our client's Horsham or Chester office, with hybrid working available.

If you have the relevant experience and are interested in this opportunity, please apply online.

Role of Health & Safety Manager:

Work in unison with the groups external H&S advisor to implement the Group's H&S policies and Customer Safety Management System at business level formulating a coherent and comprehensive strategy.
Manage the day-to-day supplier audit programme and third-party H&S systems, tracking audits, gradings, high-risk issues and outstanding actions.
Make sure H&S checks fit each contracting route (direct, bed bank, DMC), and work with Contracting and Product to act on suppliers that fall below standard.
Investigate incidents, near misses and H&S complaints, identify trends and root causes, and support Legal on claims.
Escalate significant risks and report KPIs to senior leadership.
Support incident management, including the out-of-hours process and testing of the Group's Incident Management Plan.
Support ABTA engagement, Safer Tourism accreditation and safety training for colleagues and key DMCs.

Skills required for the role:

Tour operator H&S experience (preferred), ideally from an OTA, dynamic packaging or tailor made business rather than a large operator with in-resort teams.
A good understanding of direct contracts, bed banks and DMCs, and of how H&S due diligence differs across them.
Working knowledge of the UK tour operator legal framework, including the Package Travel Regulations, ABTA requirements and duty of care.
Experience of overseeing H&S at scale through third-party systems, advisors and audit providers
Calm and pragmatic under pressure, with strong communication, reporting and influencing skills
H&S qualification/s - desirable
Membership of a relevant professional body, such as IOSH - desirable
Experience of supplier H&S audit and compliance platforms - desirable
Valid passport, with the ability to travel internationally if required

If you’re interested in learning more about this Health & Safety Manager role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Chester,West Sussex

Senior Social Media Executive - Chester / Hybrid

Reference: SR/1127
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £37,500
Additional benefits: plus excellent benefits
Keywords: senior social media executive, social media, SM exec, travel jobs
Introduction: We’re looking for a highly creative, trend led Senior Social Media Executive to join our client, a leading travel industry specialist based in Chester. Working closely with the Head of Social, the successful candidate will work across our client’s socials, planning and executing their growing social channels, taking ownership of content strategy via organic and paid channels through Meta and TikTok, whilst working closely with the wider social media team to promote commercial offers.
Meta Title: Senior Social Media Executive Chester Hybrid
Meta Description: We’re looking for a highly creative, trend led Senior Social Media Executive
Description:

You’ll have a strong understanding of content that performs, having a sharp eye for social trends, and the ability to turn brand messaging into engaging, platform native storytelling. The role is carried out in support of the overall marketing strategy and goals. This involves closely liaising with the communications and product managers to ensure content is social first and in keeping with their brand identity, along with KPIs for driving traffic to the website and increase sales.

Previous experience in a Social Media role on socials, at a PR / Content / Media agency or brand is essential for the role, ideally along with a good understanding of the travel sector/travel industry experience.

In return, our client can offer a competitive salary up to £37.5k plus excellent benefits. This is a Mon – Fri 9am – 5.30pm role with one day per week from home.

If this role is of interest to you, please apply online.

Role of Senior Social Media Executive:

Work closely with the Head of Social to implement the social strategy
Plan, build, schedule and approve social campaigns across multiple brands
Design, build and optimise complex paid social campaigns across multiple brands and channels
Take ownership of weekly/monthly performance reporting and ad-hoc business reports for paid activity
Support the management of the monthly Social Media campaign calendar, ensuring activity aligns with trading priorities
Ensure all communications follow brand tone of voice and guidelines
Monitor and report on content performance, identifying optimisation opportunities
Use reporting tools such as Google Analytics, Meta and TikTok platform analytics to analyse performance metrics and consumer behaviour
Produce regular performance reports, comparing results against competitors and sharing insights with relevant stakeholders
Oversee social styling, and creative social direction where needed
Work with the Head of Brand on the Influencer campaigns across the business
Test and iterate content formats based on previous learnings
Build and help strategize a YouTube content plan for key performing brands across the group

Skills required for the role:

Minimum of 3 years of experience in a Social Media role on socials, at a PR / Content / Media agency or brand
Comfortable engaging with stakeholders at varying levels of seniority
Good analytical understanding to organise and interpret data. Proficient in Microsoft Office and basic understanding of Google Analytics as well as Hootsuite, Meta Business Suite, Meta Ad Centre and TikTok Business Suite
Confident presenting and featuring in content where appropriate, acting as a credible and authentic face of the brand
Experience in creating social media proposals across BAU and campaigns
Strong organisational and project management skills
Creative thinker with demonstrable examples of high performing content
Understanding of core social media trends
Strong eye for visual detail and styling
Managerial experience

If you’re interested in learning more about this Senior Social Media Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Chester

Cruise Trade Sales Executive - Homebased UK Wide

Reference: SR/1128
Contract length: Permanent
Working hours: Full time
Additional benefits: Highly competitive plus bonus & excellent benefits
Keywords: Cruise trade sales executive, trade sales, cruise jobs, cruise, travel jobs
Introduction: Are you passionate about cruise holidays and driven by sales success? We're looking for an enthusiastic and experienced Trade Sales Executive to join our award winning client's fast-paced and growing team.
Meta Title: Cruise Trade Sales Executive - Homebased UK Wide
Meta Description: Are you passionate about cruise holidays and driven by sales success?
Description:

No two days are the same in this exciting role. You'll work with a steady stream of leads from our client's trusted trade partners, helping customers find their perfect cruise and stay package while delivering exceptional service at every stage of the journey.

As a key member of the Trade Sales team, you will focus on converting trade partner leads into bookings across our client's diverse Cruise & Stay portfolio, including Tailor Made holidays, Bucket List experiences and Dynamic Packages You'll build strong relationships with both customers and trade partners, using your cruise expertise and sales skills to create unforgettable holiday experiences while consistently achieving sales targets and KPIs.

On offer is a highly competitive salary, plus bonus & excellent travel industry benefits.

If you have a passion for cruise holidays, enjoy building relationships, and thrive in a sales-driven environment, we'd love to hear from you - please apply online.

Role of Cruise Trade Sales Executive

Develop and maintain loyal customer/Trade partner relationships.
Provide all customers with exemplary customer service.
Quote and book the right cruise package to meet customers’ needs.
Complete and attend training as and when required to build and maintain specialist product
knowledge.
Passion for the Cruise & stay products being sold and consistently demonstrating to our client's Trade
partners.
Work towards and hit monthly KPI’s.

Skills required for the role:

Previous cruise sales experience.
B2B sales experience would be an advantage.
Experience of selling Florida holidays would be a huge advantage.
A passion for selling and creating packages.
Experience in dealing with all cruise line systems and the ability to recommend products depending on the customer's needs or wants.
Effective communication skills - Email and phone communication, specifically.

If you’re interested in learning more about this Cruise Trade Sales Executive role, please press the apply online button now!

Assistant Product Manager - Chester

Reference: SR/1129
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: Assistant Product Manager, Product Exec, travel product jobs, travel jobs, Product
Introduction: We're looking for a dynamic Assistant Product Manager to join a successful, online Tour Operator based in Chester. With a portfolio of trusted, expert-led travel brands, the successful candidate will support the business in driving forward their product range in line with an ambitious growth strategy.
Meta Title: Assistant Product Manager Chester Hybrid
Meta Description: We're looking for a dynamic Assistant Product Manager to join a successful, online Tour Operator based in Chester.
Description:

This is a fantastic opportunity to progress your career with a leading travel organisation and will suit a travel industry professional, ideally with previous experience working within a Product/Purchasing/Sales role within a UK Tour Operator.

In return, our client can offer a competitive salary up to £28k and an excellent benefits package and free onsite parking, so if this role is of interest to you, please apply online.

Please note, this is a full-time position, Monday – Friday and is fully office based.

Role of Assistant Product Manager:

Responsible for supporting the Product Manager in negotiating market-leading rates, exclusive offers and availability with suppliers
Aiding in the creation of the product strategy for designated destinations, specifically completing market research, competitor analysis and product performance reviews
Supporting in the development and management of supplier relationships across a range of product types and across a range of international destinations
Responsibility for ensuring suppliers pass across all information ready for loading into booking systems
Ensuring our client's Product remains competitive through analysis of rates versus competition, and the follow-up required with suppliers
Helping to ensure all designated Product lines and suppliers adhere to full Health and Safety requirements
Supporting the sales teams with product training and information

Skills required for the role:

Previous experience working within a Product/Purchasing/Sales role within a UK Tour Operator
Excellent attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook, Powerpoint)
Good interpersonal and communication skills
Proactive and enthusiastic (willing to go the extra mile)
Excellent team player with the ability to work independently
A flexible and adaptable approach to work
Ability to organise, prioritise and manage own workload efficiently to tight deadlines
Self-motivated, proactive and enthusiastic

If you’re interested in learning more about this Assistant Product Manager role, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Chester

Ticketing Team Leader - Birmingham / Hybrid

Reference: SR/1130
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £42,000
Additional benefits: plus bonus & excellent benefits
Keywords: ticketing team leader, ticketing, travel jobs, ticketing consultant, airfares
Introduction: We’re delighted to be recruiting for a Ticketing Team Leader to join a leading Tour Operator. This is an excellent opportunity for a knowledgeable, analytical and GDS-proficient travel professional to lead a ticketing team, strengthen key industry relationships and play an important role in the continued growth of the business’s aviation operations.
Meta Title: Ticketing Team Leader - Birmingham / Hybrid
Meta Description: Are you an experienced ticketing professional ready to take the next step in your travel career?
Description:

You’ll take ownership of the day-to-day running of the ticketing department, ensuring processes run smoothly, deadlines are met and service levels remain high. Working closely with reservations, aftersales, airlines, GDS providers and e-sales customers, you’ll bring your technical expertise and leadership skills to a varied and rewarding role.

Previous experience in a similar position within the travel industry is essential, alongside excellent worldwide airline and fares knowledge. Flexibility to participate in an out-of-hours emergency cover rota is also required.

In return, our client offers a competitive salary of up to £42,000 DOE, plus bonus & excellent benefits.

If you’re an experienced ticketing professional looking for a new opportunity where you can put your GDS knowledge, airline expertise and leadership skills to work, we’d love to hear from you!

Role of Ticketing Team Leader:

Oversee the day-to-day running of the ticketing department and manage GDS queues.
Monitor schedule changes, amend bookings and ensure customers and agents are kept informed.
Ensure tickets and reissues are processed within deadlines.
Monitor daily TINS reports and system interfacing.
Support GDS relationships and manage specialist fares across Amadeus and Galileo.
Oversee the ADM and ACM process from start to finish.
Coordinate airline training with the training department.
Manage relationships with e-sales customers.
Support reservations and aftersales teams with airline disruptions and contingency planning.
Participate in the out-of-hours emergency cover rota.

Skills required for the role:

Strong worldwide travel industry knowledge.
Previous tour operator experience.
Excellent airline, fares and ticketing knowledge.
GDS proficiency.
Excellent communication and organisational skills.
Strong attention to detail and customer focus.
Analytical and project management skills.

If you're interested in learning more about this Ticketing Team Leader opportunity, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Tour Operations Reservations Consultant - Homebased UK Wide

Reference: SR/1131
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus commission & excellent travel industry benefits
Keywords: tour operations reservations consultant, travel jobs, travel, tour ops, reservations
Introduction: Are you a GDS proficient Travel Consultant, with experience of tailor-making packages to Worldwide destinations? Do you enjoy providing a full concierge service to your customers, dealing with the reservations process from start to finish? If so, we'd love to hear from you as we recruit for some brand new roles with a market leading & award winning, Worldwide Tour Operator.
Meta Title: Tour Operations Reservations Consultant Homebased UK Wide
Meta Description: Are you a GDS proficient Travel Consultant, with experience of tailor-making packages to Worldwide destinations?
Description:

Joining our client as a Tour Operations Reservations Consultant, you'll work as an integral part of their travel sales team, maintaining and increasing sales of their product to UK Travel Agents. This role encompasses the reservations process from start to finish and once the booking has been made, your clients will have the opportunity to reach out to you directly to make any amendments or post-booking queries.

This is a fantastic opportunity to join an expanding, trusted travel organisation and will suit those who enjoy delivering a 360 service to their clients.

On offer is a competitive salary of up to £30k plus commission and superb industry benefits such as familiarisation trips and other industry incentives. This role operates between Mon - Sat on a rota basis, between 9am - 6pm, so no late nights or Sundays!

If you’re interested in finding out more, please apply online.

Role of Tour Operations Reservations Consultant:

Offering a full reservations concierge service to clients
Tailor-making holiday packages to long haul destinations
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service
Dealing with any amendments to your personal bookings, along with post-booking queries
Offering expert advice and personal recommendations
Maximising all sales opportunities

Skills required for the role:

Previous travel sales experience - essential
Working knowledge of a GDS - essential
Experience with tailor-making holiday packages
Excellent attention to detail and administration skills
Good working knowledge of and, ideally, personal experience of long-haul destinations
Strong sales and customer service skills
Ability to work well both autonomously and as part of a team

If you’re interested in learning more about this Tour Operations Reservations Consultant role, please contact us for a confidential chat or press the apply online button now!

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