Travel, Call Centre and Multilingual Recruitment Specialists in the UK

Service Team Executive - Homebased UK Wide

Reference: SR/0631
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000
Additional benefits: plus excellent benefits
Keywords: service Team Executive, travel admin, travel customer service, customer service jobs
Introduction: We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home. Joining our client as a Service Team Executive, you’ll be responsible for providing a multi-functional administration support service to their reservation teams and their customers, ensuring all requests are handled with speed, accuracy and professionalism.
Meta Title: Service Team Executive Homebased UK wide
Meta Description: We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home.
Description:

Previous experience gained within an administration, reservations or customer service role within the travel sector is essential for the position and in return, our client can offer a competitive salary of up to £24k plus excellent benefits.

If this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Service Team Executive:

Manage the Teamwork desk and make changes from manage my booking when requested by our customers through the portal, or via the telephone
Rebooking on a daily basis via Fare Optimiser and NDC reports
Review/action the general Amadeus queues alongside ticketing
Ticket dispatch for Reservations
Support the Team Leader with Sales Support queries
Support the reservation team with queries
Reservation calls as required
Provide a professional service for agents and customers

Skills required for the role:

Strong working knowledge of Travel systems, to include – Amadeus, Travelport, Vibe & Dolphin
Customer focused with strong attention to detail
Excellent communication skills, both written and verbal
Strong organisational skills
Team player
Comfortable dealing with queries over the phone and via email
Excellent travel destination and product knowledge

If you’re interested in learning more about this Service Team Executive role, please contact us for a confidential chat or press the apply online button now!

Sector: Homeworking,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown

Luxury Worldwide Travel Consultant - Homebased UK Wide

Reference: SR/0706
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus generous bonus scheme & excellent benefits
Keywords: luxury worldwide travel consultant, travel jobs, travel agent, travel sales, travel consultant, homework jobs
Introduction: Would you like to work from home for a prestigious, luxury Tour Operator? Rated “Excellent” on Trustpilot, our client is going from strength to strength and is now looking for experienced travel consultants to join their growing team!
Meta Title: Homework Luxury Travel Consultant UK Wide
Meta Description: Would you like to work from home for a prestigious, luxury Tour Operator?
Description:

Selling a variety of mid and long haul, luxury worldwide holidays, successful candidates will delight in offering exceptional levels of service, working to convert calls and other sources/leads into holiday bookings. You’ll use your excellent destination knowledge and previous experience of dynamic packaging to put together the best holiday to match your customer’s needs, ensuring their holiday exceeds their expectations.

Previous experience of selling mid and long haul luxury travel is essential for the role and experience using a GDS would be an advantage but not essential. In return, our client can offer a competitive salary of up to £28k, generous commission structure and other travel industry benefits. If this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Luxury Worldwide Travel Consultant:

Tailor-making holiday packages to long haul destinations
Identifying customer needs through effective questioning.
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service and build a repeat customer base
Maximising all sales opportunities to achieve and exceed against targets

Skills required for the role:

A minimum of three years recent long haul, luxury sales/reservations experience within the travel sector - essential
Excellent worldwide product knowledge - personal travel experience is an advantage
Ability to tailor-make/dynamically package
Self-motivated and target driven
Exceptional customer service skills
Able to commit to full-time hours on a rota basis, to include weekends and evenings

If you’re interested in learning more about this Luxury Worldwide Travel Consultant opportunity, please contact us for a confidential chat or press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles

Tour Operations Reservations Consultant - Homebased UK Wide

Reference: SR/0716
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £26,000
Additional benefits: plus commission & excellent benefits
Keywords: tour operations reservations consultant, travel consultant, travel agent, travel sales, travel jobs
Introduction: Are you a GDS proficient Travel Consultant, with experience of tailor-making packages to Worldwide destinations? Would you like to work from the comfort of your own home, with your latest shift being 6pm and no Sundays?!
Meta Title: Tour Operations Reservations Consultant Homebased UK Wide
Meta Description: We have a brand new, fantastic opportunity to join an award-winning Tour Operator as their growth continues through 2024!
Description:

If the answer is a resounding YES, we have a fantastic opportunity to join an award-winning Tour Operator, working as an integral part of their travel sales team, maintaining and increasing sales of their product to UK Travel Agents.

In return, our client can offer a competitive salary of up to £26k plus commission and superb industry benefits such as long haul familiarisation trips and other industry incentives. If you’re interested in finding out more, please contact us today for a confidential chat or apply online!

Role of Tour Operations Reservations Consultant:

Based from home in a B2B sales environment
Tailor-making holiday packages to long haul destinations
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service
Offering expert advice and personal recommendations
Maximising all sales opportunities

Skills required for the role:

Previous travel sales experience - essential
Working knowledge of a GDS - essential
Experience with tailor-making holiday packages
Good working knowledge of and, ideally, personal experience of long-haul destinations
Strong sales and customer service skills
Ability to work well both autonomously and as part of a team

If you’re interested in learning more about this Tour Operations Reservations Consultant role, please contact us for a confidential chat or press the apply online button now!

Long Haul Travel Consultant - Homebased UK Wide

Reference: SR/0732
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000 DOE
Additional benefits: plus commission structure & excellent benefits
Keywords: long haul travel consultant, long haul, travel jobs, travel consultant, travel agent, travel reservations
Introduction: If specialising in long haul, tailor made holidays to worldwide destinations excites you, then we have a role with an award winning Tour Operator that could be of interest! In this brand new role, you’ll have the opportunity to create exciting, dynamic itineraries for your customers using your exceptional long haul experience and travel product knowledge, to ensure they experience their perfect holiday.
Meta Title: Long Haul Travel Consultant Birmingham Hybrid
Meta Description: If specialising in long haul, tailor made holidays to worldwide destinations excites you, then we have a role with an award winning Tour Operator that could be of interest!
Description:

The role will suit those accomplished in luxury travel with the ability to deliver unparalleled customer service to the most discerning travellers. Credentials in bespoke packaging with bed banks, consolidators, land tour operators and GDS proficient.

On offer is a competitive salary of up to £28k DOE plus commission and travel industry benefits.

Opening hours are Mon – Fri 9am – 6pm, Sat 9am – 5pm.

If this role is of interest to you, please apply online!

Role of Long Haul Travel Consultant:

Handling telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made holidays to a variety of worldwide destinations
Offering excellent customer service, whilst building strong relationships
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous, recent travel sales experience
Background in dealing with luxury, high end customers preferred
Able to work with autonomy and offering a pro-active approach
Ability to books flights on a GDS
Organised and self-motivated
Ideally well-travelled

If you’re interested in learning more about this Long Haul Travel Consultant opportunity, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Fares & Ticketing Team Leader - Birmingham

Reference: SR/0736
Contract length: Permanent
Working hours: Full time
Minimum salary: Up to
Maximum salary: £32,000
Additional benefits: plus excellent benefits
Keywords: Fares & Ticketing Team Leader, Ticketer, Ticketing jobs, Ticketing Consultant
Introduction: We have a fabulous opportunity for an experienced Fares & Ticketing Team Leader to join a well known, Birmingham based Tour Operator. The successful candidate will be responsible for the daily running of their Fares & Ticketing department, ensuring the team complete all processes and tasks within the deadlines required.
Meta Title: Fares & Ticketing Team Leader Birmingham
Meta Description: We have a fabulous opportunity for an experienced Fares & Ticketing Team Leader to join a well known, Birmingham based Tour Operator.
Description:

This is a fantastic opportunity to use your ticketing and supervisory skills in a role with a well established travel organisation and as well as a competitive starting salary of up to £32k, our client can also offer excelleny travel industry benefits. Hours of work are between Mon - Fri 9am - 6pm and ideally will be based in our client's Birmingham office, however our client can also consider hybrid and homebased working options.

If you’re interested in finding out more about this Fares & Ticketing Team Leader role, please contact us today for a confidential chat or apply online.

Role of Fares & Ticketing Team Leader:

Amadeus/GDS champion for the company and keep up to date with any new products/development,assist in training, testing and implementation.
Queue management – ensure all q’s are kept up to date including: schedule changes, general, web, re-issues and q’s are checked at the end of the day to ensure everything has been actioned for that day.
Monitor schedule changes and ensure that agents/customers are advised of the changes.
Make any alterations to bookings, update back office systems to reflect the changes.
Ensure tickets/re-isssues are issued within the deadlines
Assist with BSP reconciliation and process refunds
Investigate ADM’s/ACM’s on a monthly basisand dispute with airlines where required, address any staff losses
Assist the reservations team with any fare queries
Assist with the set up of new E-accounts & ongoing relationships
Ensure that reservations team are updated with new fares, special fares, changes to routings

Skills required for the role:

Excellent fares & ticketing knowledge
Previous supervisory/managerial experience
Strong GDS knowledge including Amadeus & Travelport
Able to communicate effectively
Keen attention to detail
Strong product knowledge and business awareness
Ability to work under pressure
Strong organisation & time management skills

If you’re interested in learning more about this Fares & Ticketing Team Leader role, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Travel Sales Executive - Asia Specialist - Homebased UK wide

Reference: SR/0795
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: salary plus £50k + OTE & excellent benefits
Keywords: travel sales executive - asia specialist, travel sales, travel sales exec, asia, travel jobs, travel consultant
Introduction: We’re looking for travel sales professionals with specialist knowledge of Asia, to bring their strong sales skills and enthusiasm for booking the perfect holiday to a fabulous role as a Travel Sales Executive - Asia Specialist!
Meta Title: Travel Sales Executive - Asia Specialist Homebased UK Wide
Meta Description: We’re looking for travel sales professionals with specialist knowledge of Asia!
Description:

Joining our client's growing homebased travel sales team, you’ll be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online holiday orders.

You’ll use your excellent customer service skills, previous sales experience and travel expertise to maximise opportunities by building rapport; matching the right holiday to your customers' needs, overcoming objections and offering solutions to close the sale.

Successful candidates will have a proven sales track record within the travel sector, along with specialist product knowedge of destinations such as Japan, Thailand, Cambodia, Vietnam and Malaysia. Personal travel experience to these countries would be a huge advantage!

In return, our client can offer a competitive salary of up to £30k plus £50k+ OTE & excellent industry benefits so if this role is of interest to you, please press the apply online button now!

Role of Travel Sales Executive - Asia Specialist :

Identify customer needs through effective questioning
Overcome objections to close the sale
Deliver excellent customer service
Offer expert advice and personal recommendations on holiday destinations
Work towards and achieve sales targets
Processing customer payments
Maintain a great level of customer service and build a repeat customer base

Skills required for the role:

Strong sales skills and a proven sales track record gained within the travel sector – essential
Experienced in selling holidays to destinations within Asia
Experienced in packaging multiple products together
Confident, professional telephone manner
Ability to thrive in a fast-paced sales environment
Excellent time management skills in order to manage calls and leads
Flexible approach to working hours

If you’re interested in learning more about this Travel Sales Executive - Asia Specialist role, please press the apply online button now!

Worldwide Luxury Travel Specialist - Greater Manchester / Hybrid

Reference: SR/0824
Contract length: Permanent
Working hours: Full time
Minimum salary: Up to
Maximum salary: £32,000
Additional benefits: plus generous commission structure & excellent benefits
Keywords: worldwide luxury travel specialist, luxury worldwide travel consultant, travel jobs, travel agent, travel sales, travel consultant, homework jobs
Introduction: If you're a detail focused, luxury travel specialist looking for an opportunity to progress your career with an ambitious and expanding luxury travel team, we'd love to hear from you! Joining our client as a Worldwide Luxury Travel Specialist, your role will be to deliver an exceptional level of service to direct clients and agents, designing and arranging bespoke, luxury worldwide travel itineraries, offering a high-touch service and detail-focused approach.
Meta Title: Worldwide Luxury Travel Specialist Greater Manchester Hybrid
Meta Description: We're looking for a detail focused, luxury travel specialist!
Description:

This is an unique opportunity and one which will suit an ambitious and career driven travel industry candidate, looking for their next step and an opportunity to move into a managerial role over the short to medium term.

On offer is a highly competitive salary, along with a generous commission scheme and other excellent benefits, including long haul fam trips.

If this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Worldwide Luxury Travel Specialist:

Booking a wide selection of luxury worldwide travel products, including tailor-made bespoke itineraries
Working with clients directly and liaising with agents/suppliers
Forging strong relationships with clients, agents and suppliers
Delivering exceptional levels of customer service at all times
Offering product / destination advice and itinerary suggestions
Achieving sales targets

Skills required for the role:

Previous travel agency sales/tour operator experience - essential
Luxury travel product knowledge - essential
Strong sales ability / able to achieve sales targets
Excellent customer service skills and good attention to detail
Confident and professional telephone manner

If you’re interested in learning more about this Worldwide Luxury Travel Specialist role, please contact Succeed Recruitment Solutions or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Greater Manchester

Luxury Tailor-made Travel Consultant - Homeworking / Hybrid - North West

Reference: SR/0826
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus £40k + OTE & excellent benefits
Keywords: Luxury Tailormade Travel Consultant, Travel Agent, Travel jobs, travel consultant
Introduction: Are you a Travel industry professional with expertise in luxury, long haul travel? Do you enjoy tailor-making bespoke travel itineraries, whilst providing exceptional levels of customer service? If so, we have a fabulous Luxury Tailor-made Travel Consultant role, handling enquiries for niche Worldwide destinations, designing bespoke holidays and offering first-hand knowledge and advice.
Meta Title: Luxury Tailor-made Travel Consultant Homeworking Hyrbid North West
Meta Description: Are you a Travel industry professional with expertise in luxury, long haul travel?
Description:

From fully bespoke, tailor-made itineraries, to adventure cruises aboard the world's best expeditions ships and small-group tours to the edge of the earth, our client is committed to providing unforgettable, once-in-a-lifetime experiences and are now looking for a travel industry sales professional, who shares their passion for curating the ultimate adventure!

The role will suit those with previous experience of creating and tailoring holidays and who have expert knowledge of luxury long-haul destinations such as the Himalayas, Galapagos islands, Seychelles, Zanzibar, Tanzania, South Africa, Chile and Antarctica. Personal travel to some of these regions would be hugely advantageous.

In return, our client can offer an attractive package with a competitive basic salary of £30k plus a generous bonus structure (£40k + OTE) and other excellent benefits and hours of work are Mon - Fri 9am - 5.30pm.

If this role is of interest to you, please contact us today for more details or apply online!

Role of Luxury Tailor-made Travel Consultant:

Handling telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made holidays to a variety of major long-haul destinations
Offering excellent customer service, whilst building strong relationships
Offering first-hand knowledge and destination advice

Skills required for the role:

Previous experience in a long haul and tailor-made travel reservations role
Retail travel or tour operations background with experience of high end, luxury products
Strong sales and customer service skills
Excellent Worldwide geographical and product knowledge
Able to work with autonomy and offering a pro-active approach
Confident and engaging personality

If you’re interested in learning more about this Luxury Tailor-made Travel Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,Cheshire,Chester,Greater Manchester,Manchester,Lancashire,Merseyside,Liverpool,Clwyd,Wrexham

Cruise Sales Specialist - Homework UK Wide

Reference: SR/0827
Contract length: Permanent
Working hours: Full time
Maximum salary: £24,000
Additional benefits: plus uncapped commission OTE £65 - £70k & excellent benefits
Keywords: cruise sales specialist, cruise sales, cruise jobs, cruise consultant
Introduction: We're looking for looking for cruise sales professionals with experience of selling high-end, luxury, tailor-made holidays wanting to work for a small but mighty team! Working for this award winning, independent cruise agency, you’ll be a master at creating bespoke hand-picked itineraries, whilst delivering exceptional levels of customer service!
Meta Title: Cruise Sales Specialist Homework UK Wide
Meta Description: We're looking for looking for cruise sales professionals with expserience of selling high-end, luxury, tailor-made holidays!
Description:

Our client's ideal candidate will have experience in selling cruise lines such as Regent, Norwegian Cruise Line, Celebrity and Oceania with a strong cruise sales background selling multiple cruise lines and a flexible approach to working hours.

In return they can offer:

A basic salary of £24,000 with uncapped commission OTE £65 - £70k
Mon – Sunday working on a rota basis
Working hours from 7am – 8pm on a rota basis
Benefits including Fam trips, a day off on your birthday, private medical health care and incentives

If this role is of interest to you, please press the apply online button now!

Role of Cruise Sales Specialist:

Selling cruise holidays for high end cruise lines
Tailor making cruise holidays for customers, adding flights, hotel stays, land tours and excursions
Building rapport with new & existing customers
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous cruise sales experience - essential
Experience with tailor-making cruise packages - essential
Confident and pro-active telephone manner
Strong sales ability and customer focused approach
Flexible approach to working hours

If you’re interested in learning more about this Cruise Sales Specialist role, please press the apply online button now!

Sector: Cruise,Homeworking
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Cruise Amendments Specialist - Greater Manchester / Hybrid / Homeworking

Reference: SR/0838
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: cruise amendments specialist, cruise, cruise jobs, cruise customer service, CS roles
Introduction: Join one of the UK’s top, independent cruise agencies as a Cruise Amendments Specialist! For this exciting opportunity, you'll need previous experience of working with cruise lines and tailor-made holidays, as you offer top customer service to customers looking to make changes to their existing cruise holidays.
Meta Title: Cruise Amendments Specialist Greater Manchester Hybrid Homeworking
Meta Description: Join one of the UK’s top, independent cruise agencies as a Cruise Amendments Specialist!
Description:

Our client's ideal candidate will have an excellent understanding of the cruise sector, systems and the framework that creates tailor-made holidays. Previous post cruise and tailor-made experience is essential for this position and our client is looking for candidates who have worked in the same or a similar role.

In return they can offer a basic salary up to £28,000, Mon – Fri, maximum 2 Saturdays a month, working hours from 8am – 6pm on a rota basis and excellent benefits including fam trips, a day off on your birthday and private medical health care. The role can be office based in Greater Manchester / Hybrid or Fully Homebased.

If this role is of interest to you, please press the apply online button now!

Role of Cruise Amendments Specialist:

Post sales amendments to tailor-made cruise packages
Cancellations and changes made by the customer and suppliers
Schedule changes and amendments to flights, hotels, transfers and tours
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous cruise industry experience - essential
Experience with tailor-making cruise packages - essential
Confident and pro-active telephone manner
Able to work well within a small team
Excellent attention to detail

If you’re interested in learning more about this Cruise Amendments Specialist role, please press the apply online button now!

Homebased Luxury Travel Agent - UK Wide

Reference: SR/0845
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus excellent commission structure & benefits
Keywords: Homebased Luxury travel agent, travel jobs, travel sales, travel consultant, luxury, luxury travel
Introduction: We have a fabulous opportunity for travel industry sales professionals, looking to work from home for a fast-growing, luxury travel agency, packaging bespoke itineraries to a variety of worldwide holiday destinations! If you enjoy designing exclusive & personalised travel itineraries, covering everything from European holidays to handpicked, 5 star and above boutique hotels, hidden beach retreats and lavish properties across the Caribbean, US, Indian Ocean, and Asia, we'd love to hear from you!
Meta Title: Homebased Luxury Travel Agent Homebased UK wide
Meta Description: We’re looking for travel industry sales professionals to work from home for a fast-growing, luxury travel agency
Description:

Luxury travel sales experience is essential for the role, along with strong communication skills and the ability to deliver an exceptional level of customer service. These are fully-homebased, full-time roles, to include some evenings and weekends on a rota basis.

In return, our client can offer a generous starting salary of up to £30k, plus excellent commission structure and other great benefits including luxury fam trips, so if this role is of interest to you, please apply online.

Role of Homebased Luxury Travel Agent:

Designing holidays to luxury long and short haul destinations
Packaging bespoke, multi-sector itineraries
Offering county/resort/hotel advice and recommendations
Building rapport and offering an exceptional level of customer service to encourage repeat business
Working with autonomy and a pro-active approach
Attending luxury familiarisation trips to increase product knowledge

Skills required for the role:

Min. 3 years recent luxury travel sales/reservations experience gained within a travel agency or tour operator - essential
Working knowledge of luxury travel products and destinations
Ability to deliver an exceptional level of customer service
Strong communication skills
A positive ‘can do’ approach
A willingness to work some later nights and weekends on a rota basis

If you’re interested in learning more about these Homebased Luxury Travel Agent roles, please press the apply online button now!

Sector: Homeworking,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Cruise Sales Expert - Homebased UK Wide

Reference: SR/0848
Contract length: Permanent
Working hours: Full time
Maximum salary: £24,000
Additional benefits: plus £70k OTE & excellent benefits
Keywords: Cruise Expert, Cruise jobs, cruise sales, cruise, cruise consultant
Introduction: If you’re an existing cruise sales expert ready to embark on a brand-new opportunity, then we have the perfect role you! Our client is an established, platinum award winning cruise company looking to expand its team of cruise experts. You’ll have the chance to sell a broad range of cruises including luxury, river and tailor made to destinations worldwide.
Meta Title: Cruise Sales Expert Homework UK Wide
Meta Description: If you’re an existing cruise sales expert ready to embark on a brand-new opportunity, then we have the perfect role you!
Description:

You’ll need a minimum of 2 years recent cruise/travel experience including creating tailor-made itineraries, a proven track record of achieving targets and thrive in a fast-paced environment.

On offer is:

A salary of £24k plus uncapped commission
OTE 70k
Mon – Sun with sociable working hours
Working from home or hybrid
Full, part time and flexi hours available
Private health care
Travel discounts
Cruise line bonuses and incentives
Social events

If this role is of interest to you, please apply online!

Role of Cruise Sales Expert:

Converting leads from calls and website enquiries into bookings
Providing customers with an exceptional level of service
Make recommendations using your own personal experiences
Meet/exceed company targets Build customer rapport to ensure future business
Creating bespoke itineraries
Making bookings with high level of attention to detail

Skills required for the role:

Minimum 2 years recent cruise sales experience
Well-travelled with good firsthand knowledge of worldwide destinations
Excellent levels of customer service
Proven track record of achieving targets
Tailor made experience creating worldwide itineraries
Competent in using various software applications
Self-motivated and driven

If you’re interested in learning more about this Cruise Sales Expert role, please press the apply online button now!

Cruise Sales Specialist - Altrincham, Greater Manchester

Reference: SR/0864
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus £50k OTE & excellent benefits
Keywords: cruise sales specialist, cruise sales, cruise jobs, cruise consultant, cruise
Introduction: Are you a cruise sales professional who loves face-to-face contact with your clients? If so, we have a fabulous opportunity to join an award winning, independent cruise agency in the heart of their newest, on-site offering.
Meta Title: Cruise Sales Specialist Altrincham Greater Manchester
Meta Description: Are you a cruise sales professional who loves face-to-face contact with your clients?
Description:

As a Cruise Sales Specialist, you’ll warmly welcome customers, guiding them through the process of selecting and booking their dream cruise holiday. Whether you’re assisting seasoned travellers or first-time cruisers, your knowledge and expertise will ensure the start of their journey is unforgettable and this is your chance to offer a high touch, personalised service.

In return our client can offer a salary of up to £30k with OTE of £50k, plus benefits including fam trips, a day off on your birthday, private medical health care and incentives. Working hours of Monday – Friday – 09:00-19:00 Sat / Sun – 10:00-18:00 on a rota basis.

If this role is of interest to you, please visit our website or press the apply online button now!

Role of Cruise Sales Specialist:

Selling cruise holidays for high end cruise lines
Tailor making cruise holidays for customers, adding flights, hotel stays, land tours and excursions
Building rapport with new & existing customers
Delivering high levels of customer service
Offering expert advice and personal recommendations

Skills required for the role:

Previous cruise sales experience - essential
Experience with tailor-making cruise packages - essential
Confident and pro-active telephone manner
Strong sales ability and customer focused approach
Flexible approach to working hours

If you’re interested in learning more about this Cruise Sales Specialist role, please press the apply online button now!

Sector: Cruise,Leisure Travel
Locations: Cheshire,Greater Manchester,Manchester

CRM Executive - Chester

Reference: SR/0867
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus excellent benefits
Keywords: CRM Executive, CRM, marketing, marketing executive, marketing jobs
Introduction: We have a fantastic opportunity for an experienced CRM Executive to join a leading Tour Operator based in the Chester area. The successful candidate will work closely with the CRM Manager and Head of Marketing and will support the CRM agenda within marketing, building and optimising CRM communications to drive bookings, increase loyalty and lifetime value of customers.
Meta Title: CRM Executive Chester
Meta Description: We have a fantastic opportunity for an experienced CRM Executive to join a leading Tour Operator based in the Chester area.
Description:

Our client can offer a competitive salary of up £30k plus excellent benefits, so if this role is of interest to you, please press the apply online button now!

Role of CRM Executive:

Supporting the CRM strategy to improve customer loyalty and retention
Working with the CRM Manager to plan and execute email and SMS marketing campaigns including the set-up, scheduling, and deployment of one-time, recurring, and triggered campaigns
Manage monthly email marketing calendar
Deliver flawless campaign execution by working to agreed processes and SLAs
Ensuring marketing is delivered against agreed tone of voice and brand guidelines
Use reporting tools like Google Analytics to analyse email statistics and use key metrics to report on consumer insights, content, and performance
Analyse performance of email marketing campaigns to provide actionable insights and improvements for future development
Manage reporting of regular email campaign, comparing performance against the targets, and communicating to internal stakeholders
Identify new target audiences for email campaigns

Skills required for the role:

Previous experience in CRM marketing (min. two years)
Proven experience in a digital marketing position / similar role (essential)
Strong understanding of key marketing principles: consumer needs and journey, user experience, target audience, etc. tools
Experience of end-to-end email campaign development and automations.
Experience with A/B testing
Strong project management skills

If you’re interested in learning more about this CRM Executive role, please press the apply online button now!

Sector: Tour Operations
Locations: Cheshire,Chester

Worldwide Travel Reservations Consultant - Homebased UK Wide

Reference: SR/0872
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus commission & excellent benefits
Keywords: worldwide travel reservations consultant, worldwide, travel jobs, travel reservations, travel, travel consultant
Introduction: Join a leading Tour Operator as a Worldwide Travel Reservations Consultant and benefit from a competitive salary plus commission and a Monday - Friday working week, with the occasional Saturdays and no late nights!
Meta Title: Worldwide Travel Reservations Consultant Homebased UK Wide
Meta Description: Join a leading Tour Operator as a Worldwide Travel Reservations Consultant
Description:

This is your opportunity to secure a fabulous homebased position within the travel sector with our award-winning client, who specialises in offering bespoke holiday packages to a variety of long-haul destinations.

Previous travel sales and GDS experience is essential for these roles and the successful candidates will possess a good working knowledge of long-haul destinations, with experience in tailor-making holidays including multi-sector itineraries.

In return, our client is offering a competitive salary up to £28k plus commission and superb industry benefits such as familiarisation trips and other industry incentives.

If you’re interested in finding out more about these Worldwide Travel Reservations Consultant opportunities, please apply online!

Role of Worldwide Travel Reservations Consultant:

Tailor-making holiday packages to worldwide holiday destinations
Booking all aspects of travel including multi-sector itineraries
Offering expert advice and personal recommendations
Delivering high levels of customer service
Offering expert advice and personal recommendations
Maximising all sales opportunities

Skills required for the role:

Previous travel sales experience - essential
Working knowledge of a GDS - essential
Experience with tailor-making holiday packages
Good working knowledge of and, ideally, personal experience of long-haul destinations
Strong sales and customer service skills

If you’re interested in learning more about this Worldwide Travel Reservations Consultant role, please press the apply online button now!

Land Operations Executive - Chester

Reference: SR/0874
Contract length: Permanent
Working hours: Full time
Maximum salary: £24,000
Additional benefits: plus excellent benefits
Keywords: customer service, customer relations, customer support, travel customer service, after sales, sales support, land operations executive, customer service jobs
Introduction: We have an exciting opportunity for those with customer service experience gained within the travel sector, to join a leading, online Tour Operator based in Chester as a Land Operations Executive. Successful candidates will use their exceptional communication skills and personal service to build rapport with customers to resolve in-resort queries effectively to maximise future repeat custom.
Meta Title: Land Operations Executive Chester / Hybrid
Meta Description: We have an exciting opportunity for those with customer service experience gained within the travel sector, to join a leading, online Tour Operator based in Chester
Description:

This is a full-time position and offers a competitive starting salary of £24k, discounted personal holidays, company pension, on-site parking and much more!This is a fantastic opportunity for those passionate about Customer Service and who enjoy working in a fast-paced environment, where hard work is rewarded! If this role is of interest to you, please apply online.

Role of Land Operations Executive:

Manage and resolve customer queries, primarily land queries.
Prioritise and action E-mails effectively
Action daily booking queues
Chase relevant suppliers for documentation/confirmation
Check and update documentation for specialist bookings
Effectively manage and resolve escalated issues
Crisis situations support
Fulfil any critical support as directed by Manager
Handle incoming calls from Agents regarding documentation and admin queries
Investigate booking anomalies and irregularities
Ensure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements

Skills required for the role:

Customer Service Experience in a fast-paced travel agency or tour operations environment
Excellent telephone manner
Skilful with Microsoft Office (Word / Excel)
Great attention to detail and accuracy
Ability to organise, prioritise and manage own workload efficiently to tight deadlines
Experience in dealing with conflict resolution
Excellent team player with the ability to work independently
A flexible and adaptable approach to work

If you’re interested in learning more about this Land Operations Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Chester

Travel Sales Executive - Birmingham / Hybrid

Reference: SR/0879
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £24,000
Additional benefits: plus commission excellent benefits
Keywords: travel sales executive, travel sales, travel jobs, travel consultant, travel agent, tour operator jobs
Introduction: Join our award-winning client as a Travel Sales Executive! Specialising in holidays for a dedicated market, our client takes their guests to all fours corners of the world and offers unique, hand-picked itineraries to European and Worldwide destinations, cruise holidays, city breaks, ski, golf, adventure travel and much more!
Meta Title: Travel Sales Executive Birmingham Hybrid
Meta Description: Specialising in holidays for a dedicated market, our client takes their guests to all four corners of the world
Description:

As a Travel Sales Executive, you'll be responsible for representing our client's brand by delivering excellent customer, listening to your customers' needs to ensure they select the right product and helping to attract new customers to their award winning product.

Previous travel sales experience is essential for the position, along with an empathetic approach and the ability to communicate confidently with people of all levels. In return, our client can offer a competitive salary of up to £24k, plus excellent earning potential. Hours of work are Monday - Friday 9am – 5.30pm with one Saturday per month. They offer hybrid working, with three days in their smart, centrally located Birmingham office based and two from home.

If this role is of interest to you, please apply online.

Role of Travel Sales Executive:

Understand your customer and seek to understand their reason for considering a trip
Ensure any advice given is genuine and trips recommended are suited to your customers to ensure they get the most out of their trip and return to book in the future
Be confident using your personality with interacting with customers mostly over the telephone, web chat or email
Deliver exceptional customer service during the booking process and support with further incoming queries with the customers
Analyse competitor activity and pricing and report on areas where action is necessary
Work to and achieve sales targets

Skills required for the role:

Significant experience in the travel Industry – essential
Strong sales ability and a proven sales track record
Enthusiastic and motivational individual who can communicate well at all levels
Excellent written and verbal communication skills
Confident and friendly personality
Ability to build relationships, credibility and rapport quickly and successfully with the customers
Commitment to providing exceptional customer service
The ability to work effectively as part of a close-knit team and individually

If you’re interested in learning more about this Travel Sales Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Ticketing Executive - Birmingham / London / Homebased UK Wide

Reference: SR/0882
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: DOE plus bonus & excellent benefits
Keywords: ticketing executive, ticketing, ticketing consultant, travel jobs
Introduction: We have a fantastic, new opportunity for an experienced Ticketing Executive to join a leading Tour Operator. Working within our client's Reservations Service Team, the successful candidate will be responsible for ensuring that tickets are issued accurately and on a timely basis and actioning schedule changes quickly and efficiently.
Meta Title: Ticketing Executive - Birmingham / London / Homebased UK Wide
Meta Description: We have a fantastic, new opportunity for an experienced Ticketing Executive to join a leading Tour Operator.
Description:

Ticketing and GDS experience is essential for the role and in return, our client can offer a highly competitive salary up to £30k plus bonus and excellent travel industry benefits.

For more information, please see our website for further details, or apply online.

Role of Ticketing Executive:

Ensure that all queues are kept up to date including: schedule changes, general, web, native and re-issues,
Ensure that all Q’s are checked at the end of the day to ensure that all tickets have been issued.
Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met.
Assist with the BSP Ticket Audit
Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes.
Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
Assist with airline refund and ensure they are processed within set guidelines.
Investigate any ADM’s received and ensure that if required they are disputed with the airlines.
Ensure that E-tracker refunds are kept up to date and processed from the reports
Complete rebooking of flights, hotels and transfers when needed.
Out of hours support when required on a Rota basis or to cover sickness.

Skills required for the role:

Minimum 2 years in airline reservations/ticketing role using a GDS
Exceptional customer service skills
Great attention to detail and accuracy
Ability to remain calm working in a highly pressurised environment
Ability to organise, prioritise and manage own workload to tight deadlines

If you’re interested in learning more about this Ticketing Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Luxury Travel Sales Team Leader - Cheshire / Hybrid

Reference: SR/0887
Contract length: Permanent
Working hours: Full time
Additional benefits: Up to £35,000 plus bonus & excellent industry benefits
Keywords: luxury travel sales team leader, travel sales manager, team leader, travel jobs, travel manager, travel supervisor
Introduction: We have an exciting opportunity for an ambitious sales leader to join a growing, luxury niche tour operator, managing a small team of high-performing Travel Consultants. This is a hands-on role in which you’ll be responsible not only for your own sales but also for coaching and motivating your team to exceed their sales targets, whilst delivering exceptional customer service.
Meta Title: Luxury Travel Sales Team Leader Cheshire / Hybrid
Meta Description: We have an exciting opportunity for an ambitious sales leader to join a growing, luxury niche tour operator
Description:

Previous experience in a team leader or supervisory position within the luxury travel sector is essential for the role, along with the ability to lead by example and inspire peak productivity in others through supportive leadership.

In return, our client can offer a highly competitive salary plus bonus and excellent benefits including discounted trips and familiarisation tours.

This is an outstanding opportunity to make your mark with super opportunities to grow within this position and organisation, so if this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Luxury Travel Sales Team Leader:

Coaching and motivating your team to exceed sales targets and deliver exceptional customer service
Active with your own enquiries
Assist with future sales recruitment & selection
Monitoring daily performance and identifying coaching opportunities
Leading daily team huddles to communicate priorities
Resolving any issues quickly and effectively
Analysing data to inform business decisions that drive growth
Regular office visits for meetings to be agreed

Skills required for the role:

Strong sales management experience from within the luxury travel sector
Previous experience successfully managing remote teams
The ability to inspire peak productivity in others through supportive leadership
A passion for the travel industry and delivering service excellence

If you’re interested in learning more about this Luxury Travel Sales Team Leader role, please contact us for a confidential chat or press the apply online button now!

Sector: Homeworking,Tour Operations
Locations: Cheshire,Greater Manchester

Cruise Customer Service Consultant - Homebased UK Wide

Reference: SR/0891
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £28,000
Additional benefits: plus excellent benefits
Keywords: cruise customer service consultant, cruise jobs, customer service, cruise, travel jobs
Introduction: Calling all Cruise Customer Service Specialists! We have a brand new, fully homebased role which offers a highly competitive salary up to £28k and a Monday to Friday working week between 9am – 6pm!
Meta Title: Cruise Customer Service Consultant Homebased UK Wide
Meta Description: Calling all Cruise Customer Service Specialists!
Description:

As a Cruise Customer Service Consultant, you’ll play a vital role in ensuring our client’s customers enjoy a seamless post-booking experience. Excellent knowledge of the cruise market is essential for the position, along with a customer focused approach and strong problem solving skills.

In return, you’ll benefit from a highly competitive salary, all necessary equipment provided, great working hours (no lates or weekends!) amazing cruise and travel discounts for you and your family and comprehensive training and professional development opportunities.

If this role is of interest to you, please press the apply online button now.

Role of Cruise Customer Service Consultant:

Handling a variety of post-sales queries via phone and email.
Arranging special requests and add-ons to enhance client bookings.
Booking additional services when required including excursions, dining, and drink packages.
Managing booking amendments and changes.
Completing any ad hoc administrative tasks as required.
Resolving customer issues or complaints, escalating where necessary.
Liaising with internal departments with any queries or amendments
Offering an exceptional level of customer service and completing work to a high standard.

Skills required for the role:

Previous experience in a customer service or support role within the cruise sector is essential.
Excellent knowledge of the cruise market - essential.
Strong organisational skills: Professional, detail-oriented, and able to prioritise tasks efficiently.
Problem-solving ability: Capable of managing complaints and finding amicable resolutions.
Team player: Collaborative and adaptable in a dynamic environment.

If you’re interested in learning more about this Cruise Customer Service Consultant opportunity, please press the apply online button now!

Online Travel Booking Administrator - Chester / Hybrid / Homeworking UK Wide

Reference: SR/0893
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to 26,260
Additional benefits: plus commission & excellent benefits
Keywords: Online travel booking administrator, travel admin, administration, travel jobs
Introduction: If you're a travel industry professional looking for an opportunity to move away from sales and into a support/administration role, we have the perfect opportunity for you! Joining our client’s growing travel team as an Online Booking Administrator, you'll work as part of a team to ensure that any online bookings which may fail as a result of any technical or supplier led issues are quickly and efficiently identified, resolved, processed and administered in order to maximise sales.
Meta Title: Online Travel Booking Administrator Chester / Hybrid / Homebased
Meta Description: If you're a travel industry professional looking for an opportunity to move away from sales and into a support/administration role, we have the perfect opportunity for you!
Description:

Attention to detail is key and you’ll facilitate and process customer payments securely ensuring all information obtained, inputted, and verified is accurate at all times. You’ll strive to deliver exceptional customer service representing our client’s successful travel brands. Ultimately, your aim is to drive repeat custom by providing outstanding service and building strong rapport.

In return, our client can offer a competitive salary of up to £26,260 plus commission & excellent travel industry benefits, so for more information, please contact us today for a confidential chat, or apply online.

Please note – this role can be fully homebased.

Role of Online Travel Booking Administrator:

Identifying failure issues and reporting through to the correct internal channels
Utilising multiple supplier systems in order to re-book customers holidays
Process customer payments securely and accurately
Loading accurately into our back-office system
Continuously working towards and exceed booking targets
Ensuring all information obtained, inputted, and verified is accurate at all times
Striving to deliver exceptional customer service

Skills required for the role:

Customer service / sales or admin experience from within the travel industry - essential
Great attention to detail and accuracy
Experience of working in a fast-paced environment
Knowledge of supplier websites
Computer competent to book holidays swiftly and efficiently
Proficient in packaging multiple products together

If you’re interested in learning more about this Online Travel Booking Administrator role, please contact us for a confidential chat or press the apply online button now!

Tailor-made Flights Specialist - Homebased UK Wide

Reference: SR/0896
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus £40k + OTE & excellent benefits
Keywords: Tailor-made Flights Specialist, Flights, Travel jobs, Travel Consultant, Res Consultant, work from home jobs
Introduction: If you're a travel industry professional who enjoys tailor-making bespoke flight itineraries, whilst providing exceptional levels of customer service, we'd love to hear from you! Joining a leading travel provider in a fully home-based role, successful candidates will have strong fares and GDS knowledge, along with excellent worldwide geographical knowledge, including key, long haul holiday destinations.
Meta Title: Tailor-made Flights Specialist Homebased UK Wide
Meta Description: Are you a travel industry professional who enjoys tailor-making bespoke flight itineraries?
Description:

In return, our client can offer an attractive package with a competitive basic salary of up to £30k plus a generous bonus structure (£40k + OTE) and other excellent benefits and hours of work are Mon - Fri 9am - 5.30pm.

If this role is of interest to you, please apply online!

Role of Tailor-made Flights Specialist:

Handling telephone and email enquiries professionally and efficiently
Creating bespoke, tailor-made flight itineraries to a variety of major long-haul destinations
Offering excellent customer service, whilst building strong relationships
Offering advice on best fares and routes

Skills required for the role:

Previous experience in flight reservations role - business or leisure
GDS proficient - essential
In-depth fares knowledge
Strong sales and customer service skills
Excellent Worldwide geographical knowledge
Able to work with autonomy and offering a pro-active approach
Confident and engaging personality

If you’re interested in learning more about this Tailor-made Flights Specialist role, please press the apply online button now!

Business Travel Consultant - Homebased UK Wide

Reference: SR/0898
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £35,000
Additional benefits: plus excellent benefits
Keywords: business travel consultant, business travel jobs, business travel, corporate travel consultant
Introduction: We're looking for experienced Business Travel Consultants for some brand new, fully home-based Business Travel opportunities. Bringing excellent customer service skills, the ability to easily build rapport and the knowledge and experience to build wide-ranging and often complex itineraries using a GDS, successful candidates will be rewarded with a highly competitive package and a lovely role with leading, independent Business Travel agency!
Meta Title: Business Travel Consultant Home-based UK Wide
Meta Description: We're looking for experienced Business Travel Consultants for some brand new, fully home-based Business Travel opportunities.
Description:

Working on a number of key accounts, you’ll need to be highly organised with a keen eye for detail and you’ll enjoy developing strong and lasting relationships with both clients and suppliers. On offer is a highly competitive starting salary up to to £35k plus regular incentives, excellent industry benefits and career progression opportunities within the business.

If you’re interested in finding out more about these Business Travel Consultant roles, please apply online!

Role of Business Travel Consultant:

Working on key busness travel accounts
Booking all travel requirements including complex itineraries using a GDS
Building rapport and lasting relationships with both clients and suppliers
Delivering high levels of customer service and accuracy
Working well as part of a busy team, offering assistance to colleagues as required

Skills required for the role:

Previous business travel experience - essential
Good working knowledge of a GDS - essential
Strong customer service and relationship building skills
Good Worldwide geographical knowledge
Highly organised with a keen eye for detail
Works well both autonomously and as part of a team

If you’re interested in learning more about this Business Travel Consultant role, please press the apply online button now!

Sector: Business Travel,Homeworking
Locations: Home-based,Cheshire,Chester,Derbyshire,Greater Manchester,Manchester,Lancashire,Lancaster,Preston,Merseyside,Liverpool,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,West Midlands,Birmingham,West Yorkshire,Bradford,Halifax,Leeds,Wakefield

Travel Customer Service Executive - Chester / Hybrid

Reference: SR/0899
Contract length: Permanent
Working hours: Full time
Maximum salary: £24,000
Additional benefits: plus excellent benefits
Keywords: travel customer service executive, travel jobs, customer service, customer service jobs
Introduction: Are you looking for a role that will combine your travel expertise with your passion for customer service? If so, we have a fantastic opportunity for you to join a leading online travel organisation as a Travel Customer Service Executive.
Meta Title: Travel Customer Service Executive Chester Hybrid
Meta Description: Are you looking for a role that will combine your travel expertise with your passion for customer service?
Description:

Joining our client’s growing Chester based team (plus hybrid working option after probation), successful candidates will be passionate about delivering exceptional levels of customer service and enjoy working in a fast-paced environment where hard work is rewarded. You’ll use your exceptional communication skills and personal service to build rapport with customers to resolve queries effectively to maximise future repeat custom.

In return, our client can offer a competitive salary of £24k plus excellent travel industry benefits, so if this role is of interest to you, please apply online.

Role of Travel Customer Service Executive:

Ensuring every customer receives outstanding service resulting in positive reviews online about our business
Handling a high-volume of incoming calls from customers and agents regarding documentation and booking queries
Ensure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements and actioning any changes as requested by the customer
Prioritise and action high-volume of e-mails effectively
Pricing, quoting and administering booking amendments as requested by the customers
Investigate booking anomalies and irregularities to resolve these efficiently
Chase relevant colleagues or suppliers for documentation/confirmation
Effectively manage and resolve escalated issues

Skills required for the role:

Customer service experience
Travel industry experience would be an advantage
Excellent telephone manner
Skilful with Microsoft Office (Word / Excel)
Great attention to detail and accuracy
Ability to organise, prioritise and manage own workload efficiently to tight deadlines
Experience in dealing with conflict resolution
A flexible and adaptable approach to work

If you’re interested in learning more about this Travel Customer Service Executive role, press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Chester

Travel Operations Executive - Birmingham / Hybrid

Reference: SR/0901
Contract length: Permanent
Working hours: Full time
Maximum salary: £27,000
Additional benefits: plus excellent benefits
Keywords: travel operations executive, operations exec, travel jobs, ops exec
Introduction: Join our award-winning client as a Travel Operations Executive! If you're a good multi-tasker with exceptional attention to detail and the desire to ensure your customers experience their perfect trip, we'd love to hear from you! The successful candidate will play a key role in contributing to the smooth-running of the Operations department, with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to customers and maintaining professional working relationships with supplier partners.
Meta Title: Travel Operations Executive Birmingham Hybrid
Meta Description: Join our award-winning client as a Travel Operations Executive!
Description:

This is a fantastic opportunity for those with previous experience gained within the travel sector and our client can offer a competitive salary of £27k, a Mon-Fri working week and other great travel industry benefits. If this role is of interest to you, please contact us today for a confidential chat, or apply online.

*Please note - this is a hybrid role with two/three days in our client's Birmingham city centre office and the remainder from home.

Role of Travel Operations Executive:

Control room allocations and release dates
Manage additional services and special requests relating to bookings
Timely completion of client flight requests
Provide high quality and timely communication, manifests and other documentation to all agents and suppliers
Assist in writing accurate and articulate customer itineraries
Arrange ticketing and boarding passes for all customers
Dispatch all travel documentation to customers on time
Close liaison with suppliers on quality control issues
Conduct audit of loaded allotments and contracts data to assure accuracy in system
Liaise with and assist the Finance department with supplier invoicing when required
Adopt company policies to resolve customer service issues, post and pre-sale
Respond to customers enquiries whether by telephone or email

Skills required for the role:

Operations experience gained within a travel agency/tour ops environment
Excellent interpersonal communication skills and a high level of professionalism
An eye for a sale and ability to convert customer enquiries into confirmed bookings
Strong problem-solving capabilities
A methodical and conscientious approach to all tasks
Excellent organisation and time management skills
Attention to detail and a high level of numeracy
A preparedness to work outside normal office hours

If you’re interested in learning more about this Travel Operations Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Luxury Cruise Connoisseur - Homebased UK Wide

Reference: SR/0903
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to 30,000
Additional benefits: plus £60k OTE uncapped & excellent benefits
Keywords: luxury cruise connoisseur, luxury cruise, cruise consultant, cruise sales, cruise agent, cruise jobs
Introduction: Do you possess the passion and drive to create the ultimate luxury cruise experience for your customers? If you can deliver unparalleled customer service to the most discerning travellers, then we have the perfect role for you! We’re working with one of the UK’s fastest growing Luxury Cruise companies who are looking for highly experienced cruise sales specialists to join their team.
Meta Title: Luxury Cruise Connoisseur Homebased UK Wide
Meta Description: Do you possess the passion and drive to create the ultimate luxury cruise experience for your customers?
Description:

These luxury brands will take you to the seven continents of the world, visiting destinations that will create memories to last a lifetime. From the paradise of the Pacific to the mystery of the Middle East. And we are not just talking about Ocean cruises either, you’ll be fully immersed in the exquisite world of river and expedition cruises too. Our client is committed to consistently delivering a service over and beyond customers’ expectations.

The role with suit those with recent, luxury cruise sales experience. Any personal experience of luxury cruising would be advantageous but not essential.

On offer is a competitive salary of up to £30k plus excellent uncapped earnings (OTE 60k) and benefits including ship visits, fam trips, private medical insurance, concessions towards your own holiday, 33 days annual leave and more!

Our client's opening hours are Mon – Sun, 9am – 7pm, on a rota basis.

(Please note - we have maternity cover roles and/or permanent roles available.)

If this role is of interest to you, please apply online.

Role of Luxury Cruise Connoisseur:

Handling telephone and email enquiries professionally and efficiently
Offering excellent customer service, whilst building strong relationships
Offering first-hand knowledge and destination advice
Build, nurture and grow an engaged database.
Generate your own sales leads via social media channels
Convert company generated leads following a tried and tested sales process

Skills required for the role:

Recent, luxury cruise sales experience
Proven sales track record
Background in dealing with luxury, high end customers
Well-travelled individuals who have a good working knowledge of cruise destinations on all 7 continents
Customer focused with a relentless approach to providing customers with a world class pre and post booking experience
Positive approach to problem solving with a can-do attitude
Excellent attention to detail
A natural communicator with excellent verbal and written skills
Confident and engaging personality

If you’re interested in learning more about this Luxury Cruise Connoisseur role, please press the apply online button now!

Sector: Cruise,Homeworking,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Product Manager - London / Birmingham / Peterborough

Reference: SR/0904
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £40,000
Additional benefits: plus excellent benefits
Keywords: Product manager, product, product jobs, travel jobs, travel
Introduction: We have a brand new, fabulous opportunity for an experienced Product Manager to join a leading Tour Operator. As a Product Manager you’re the key to the success of our client’s inventory and you’ll be responsible for ensuring they’re commercially best placed in the market through effective sourcing and administration of their destination, hotel and auxiliary requirements. You’ll ensure maximum revenue protection, process efficiencies and drive excellence in customer service.
Meta Title: Product Manager London Birmingham or Peterborough
Meta Description: We have a brand new, fabulous opportunity for an experienced Product Manager to join a leading Tour Operator.
Description:

Previous experience in a similar Product Management role within the travel industry is essential for the position and in return, our client can offer a salary circa £40k plus excellent benefits.

If this role is of interest to you, please apply online.

Role of Product Manager:

Maintaining consistent relationships with suppliers and Tourist Boards.
Monitor competitor activity and pricing.
Monitor sales for preferred and key partners to drive deals.
Negotiate exclusive offer deals and incentives and marketing deals with suppliers.
Manage the efficient running of all products within the department.
Arrange and attend supplier meetings and liaise with Training department to organise training requirements.
Provide offer and supplier updates to the sales teams.
Provide all holiday and hotel offers for marketing and liaise with Marketing/Aviation Departments.
Follow up with suppliers on day-to-day supplier related issues and complaints.
Attend industry events on behalf of the company.
Monitor company websites and e-shots for accuracy and relevance.
Oversee loading/management of direct contracts into company system and ensure that stop sales are kept up to date.
Errata management

Skills required for the role:

Previous experience in a similar role in the travel industry
Thorough knowledge of product and industry awareness
Strong organisation skills
Excellent verbal and written communication skills
Ability to work under pressure

If you’re interested in learning more about this Product Manager role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Sector: Leisure Travel,Tour Operations
Locations: Cambridgeshire,Peterborough,Greater London,Central London,Warwickshire,West Midlands,Birmingham,Coventry,Worcestershire

CSS Designer - London / Birmingham

Reference: SR/0905
Contract length: Permanent
Working hours: Full time
Minimum salary: £30,000
Maximum salary: £35,000
Additional benefits: plus excellent benefits
Keywords: CSS Designer, CSS, Web design, travel IT jobs
Introduction: We’re looking for a CSS Designer with strong front-end styling expertise to help shape the visual experience of our client’s travel websites. Their ideal candidate will have a deep understanding of CSS, responsive design, and best practices, with some knowledge of JavaScript to enhance interactive elements within their platform.
Meta Title: CSS Designer London or Birmingham
Meta Description: We’re looking for a CSS Designer to help shape the visual experience of our client’s travel websites.
Description:

Practical SEO knowledge is also required for the role, ensuring that our client’s designs are not only visually appealing but also optimized for search engines. Your role will be instrumental in maintaining design consistency, performance, and usability across all our client’s travel booking platforms.

In return, they can offer a competitive salary up to £35k and excellent industry benefits.

If this role is of interest to you, please apply online.

Role of CSS Designer:

Design and implement custom CSS styling within our client’s Page Builder platform.
Utilize custom classes, built-in attributes, and responsive settings to create high-quality, adaptive designs.
Ensure best practices in front-end styling, accessibility, and performance optimization.
Work closely with developers, UX/UI designers, and content teams to enhance the travel booking experience.
Use basic JavaScript knowledge to add interactive elements when needed.
Troubleshoot and resolve design inconsistencies across different devices.
Apply SEO-friendly design techniques, ensuring that CSS structures and page layouts support optimal search rankings.
Stay updated on the latest CSS trends, front-end development techniques, and SEO best practices.

Skills required for the role:

Strong proficiency in CSS (including Flexbox, Grid, animations, and transitions).
Experience working with custom classes, attributes, and responsive design.
Basic JavaScript knowledge for minor interactive enhancements.
Understanding of SEO principles related to front-end development, including page speed optimization and structured content layout.
Familiarity with best practices in web design, UX, and accessibility.
Experience working with CMS platforms or page builders (experience with custom-built systems is a plus).
Ability to work independently and collaborate effectively within a team.

Bonus skills:

Experience with SCSS or other CSS preprocessors
Knowledge of performance optimization techniques for front-end design.
Prior experience in the travel industry or working with bookable platforms.

If you’re interested in learning more about this CSS Designer role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Greater London,Central London,West Midlands,Birmingham

Long Haul Travel Sales Executive - UK Wide

Reference: SR/0907
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: plus up to £50k OTE & excellent benefits
Keywords: longhaul travel sales executive, travel sales, homework jobs, travel jobs, travel consultant
Introduction: We’re looking for long haul travel sales professionals to bring their sales skills and worldwide product knowledge to a fantastic Travel Sales Executive role! Joining our client's growing homebased travel sales team, you’ll be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online holiday orders.
Meta Title: Long Haul Travel Sales Execuitve UK Wide
Meta Description: We’re looking for travel sales professionals to bring their sales skills and Worldwide product knowledge to a fantastic new role
Description:

You’ll use your excellent customer service skills, previous sales experience and travel expertise to maximise opportunities by building rapport; matching the right holiday to your customer's needs, overcoming objections and offering solutions to close the sale.

Successful candidates will have a proven sales track record within the travel sector and the role will suit those with experience of selling destinations such as the Maldives, Indian Ocean, Dubai, SE Asia and the Caribbean.

Flexibility with regard to working hours is needed as some evening and weekend working will be involved. In return, our client can offer a competitive salary of up to £30k plus up to £50k OTE & excellent industry benefits.

If this role is of interest to you, please apply online.

Please note – this is a full-time position over 4 days.

Role of Long Haul Travel Sales Executive:

Identify customer needs through effective questioning
Overcome objections to close the sale
Deliver excellent customer service
Offer expert advice and personal recommendations on holiday destinations
Work towards and achieve sales targets
Processing customer payments
Maintain a great level of customer service and build a repeat customer base

Skills required for the role:

Strong sales skills and a proven sales track record gained within the travel sector – essential
Experienced in selling long haul holidays - essential
Experienced in packaging multiple products together
Confident, professional telephone manner
Ability to thrive in a fast-paced sales environment
Excellent time management skills in order to manage calls and leads
Flexible approach to working hours

If you’re interested in learning more about this Long Haul Travel Sales Executive role, please press the apply online button now!

Customer Service Assistant - Cheltenham

Reference: SR/0908
Contract length: Permanent
Working hours: Full time
Maximum salary: Competitive salary
Additional benefits: plus benefits
Keywords: customer service assistant, customer service, CS roles, travel jobs, travel customer service
Introduction: We have a brand-new opportunity for a Customer Service Assistant to join a super friendly team based in Cheltenham, working with an award-winning travel operator. The role will involve dealing with a wide range of customer enquiries, requests and complaints, pre and post travel, so this is a fast paced and varied role, where no two days will be the same!
Meta Title: Customer Service Assistant Cheltenham
Meta Description: We have a brand-new opportunity for a Customer Service Assistant to join a super friendly team based in Cheltenham
Description:

Our ideal candidate will have previous customer service experience ideally from within the travel sector, however this is not essential as full training will be given.

This is a full-time, office-based position, Monday to Friday 9am – 5.30pm with approximately 1 in 6 Saturdays (with a day off in the week.)

In return, you’ll receive a competitive salary plus benefits, so if this role is of interest to you, please apply online.

Role of Customer Service Assistant:

Dealing with a range of customer enquiries, requests, and complaints while customers are on holiday, as well as by phone, email, and letter pre and post-holiday.
Make outbound calls to customers in response to changes made by the Transport Team to the pickup location on a customer’s booking.
Take shared responsibility across the team of the management and action of Room Requests, keeping within agreed SLAs
Make outbound calls to customers who have requested a call back through the email channels, ensuring that any sales leads are passed to the Reservations sales team
Taking overflow calls for the reservations team when busy.
Ensure optimum performance to achieve the highest customer service standards so that all customer contacts are resolved first time every time, within agreed timescales.
Record and feedback trends to the Team Leader and Head of Customer Contact.

Skills required for the role:

Experience in a similar customer service role
Travel industry experience would be an advantage
Fast learner with excellent communication and customer service skills
Able to work in a fast-paced environment
Computer literate
Decisive and quick thinking
First class organisational skills

If you’re interested in learning more about this Customer Service Assistant role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Gloucestershire,Cheltenham

Travel Aftersales Executive - Birmingham / Hybrid

Reference: SR/0909
Contract length: Permanent
Working hours: Full time
Maximum salary: £25,000
Additional benefits: plus excellent benefits
Keywords: travel aftersales executive, travel customer service jobs, customer service, admin, travel admin, travel jobs
Introduction: We have a brand new and fantastic opportunity for a customer focused, travel industry professional to join the Aftersales team of a premium tour operator in Birmingham. This is a key role in contributing to the smooth-running of the Aftersales & Operations department with specific responsibility for providing an exemplary pre and post-sale service to our client's customers and maintaining professional working relationships with their supplier partners.
Meta Title: Travel Aftersales Executive Birmingham Hybrid
Meta Description: A fantastic opportunity for a customer focused, travel industry professional to join a premium tour operator in Birmingham.
Description:

Previous travel industry experience is essential for this position, along with excellent verbal and written communication skills and the ability to build rapport with a wide range of customers. In return, our client can offer a hybrid Mon - Fri 9am - 5.30pm working week, with two Saturdays per month (you'll get a day off in the week) and a starting salary of £25k, plus excellent industry benefits.

If this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Travel Aftersales Executive:

Answer incoming customer phone calls and emails and take appropriate action
Input data into the reservation system platform to keep each existing customer record updated
Liaise with suppliers to fulfil the customer request – e.g. flight seats, airport assistance
Work with the Operations team to fulfil customer requests – e.g. extra hotel nights, dietary requirements
Adopt company policies to resolve customer service issues, post and pre-sale
Any other duties that the company requires relating to the operational running of the business
Deliver on personal, departmental and company targets as set-out by Operations Manager

Skills required for the role:

Previous customer service and/or aftersales experience gained within the travel sector
A customer focussed approach and the drive to exceed the customers’ expectations
Ability to build rapport with a diverse range of customers
Problem solving skills and ability to use initiative to resolve issues
Ability to work under pressure to deadlines and handle multiple ongoing tasks
Excellent written and verbal communication skills
Strong organisation & time management skills
Attention to detail & high numeracy skills

If you’re interested in learning more about this Travel Aftersales Executive role, please contact us for a confidential chat or press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: West Midlands,Birmingham

Destination Specialist - Homebased UK Wide

Reference: SR/0910
Contract length: Permanent
Working hours: Full time
Minimum salary: £28,000
Maximum salary: £32,000
Additional benefits: plus commission & excellent benefits
Keywords: destination specialist, destination, travel jobs, travel sales, travel agent, luxury travel
Introduction: We’re looking for travel sales specialists for some exciting homebased opportunities with an expanding, multi award-winning travel organisation. From fully bespoke, tailor-made itineraries to trending luxury travel destinations, to small-group tours to undiscovered or less-travelled parts of the globe, our client offers unique travel experiences, relying on the expertise of their Destination Specialists to provide an unrivalled level of service.
Meta Title: Destination Specialist Homebased UK Wide
Meta Description: We’re looking for travel sales specialists for some exciting homebased opportunities with an expanding, multi award-winning travel organisation.
Description:

So, if you have in depth travel sales experience and first-hand knowledge of one or more of the following destinations, we'd love to hear from you!

Australia & New Zealand
Africa
Indian Ocean
US & Canada
Caribbean
SE Asia
Japan

This is a fantastic opportunity for experienced travel sales consultants to develop their career with a growing travel organisation, where you’ll be rewarded for your hard work and specialist travel industry knowledge.

Our client are offering a competitive salary up to £32k, plus commission and excellent benefits, so if this role is of interest to you, please apply online.

Role of Destination Specialist:

Create and sell worldwide, tailormade luxury holidays
Handling both telephone calls and web enquiries
Upselling and booking ancillary products where appropriate
Offering exceptional customer service, expert advice and personal recommendations
Working towards and achieving sales targets

Skills required for the role:

Excellent knowledge of Australia & New Zealand / Africa / Indian Ocean / US & Canada / Caribbean / SE Asia / Japan – gained within a recent travel sales role - essential
Ability to tailor-make bespoke holidays
GDS experience is an advantage but not essential
Strong sales skills
Customer focused approach
Able to work in a fast-paced, travel sales environment

If you’re interested in learning more about this Destination Specialist role, please press the apply online button now!

Travel Sales Executive - Asia/ Dubai /Maldives Specialist - Homebased UK wide

Reference: SR/0795
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £30,000
Additional benefits: salary plus £50k + OTE & excellent benefits
Keywords: travel sales executive - asia specialist, travel sales, travel sales exec, asia, travel jobs, travel consultant, dubai, maldives
Introduction: We’re looking for travel sales professionals with specialist knowledge of Asia, Dubai and/or the Maldives to bring their strong sales skills and enthusiasm for booking the perfect holiday to a fabulous role as a Travel Sales Executive!
Meta Title: Travel Sales Executive - Asia/ Dubai/ Maldives Specialist Homebased UK Wide
Meta Description: We’re looking for travel sales professionals with specialist knowledge of Asia, Dubai and/or the Maldives!
Description:

Joining our client's growing homebased travel sales team, you’ll be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online holiday orders.

Successful candidates will have a proven sales track record within the travel sector, along with specialist product knowedge of destinations such as Japan, Thailand, Cambodia, Vietnam, Malaysia, Dubai and/or the Maldives. Personal travel experience to these countries would be a huge advantage!

In return, our client can offer a competitive salary of up to £30k plus £50k+ OTE & excellent industry benefits so if this role is of interest to you, please press the apply online button now!

Role of Travel Sales Executive - Asia/ Dubai/ Maldives Specialist :

Identify customer needs through effective questioning
Overcome objections to close the sale
Deliver excellent customer service
Offer expert advice and personal recommendations on holiday destinations
Work towards and achieve sales targets
Processing customer payments
Maintain a great level of customer service and build a repeat customer base

Skills required for the role:

Strong sales skills and a proven sales track record gained within the travel sector – essential
Experienced in selling holidays to destinations within Asia, Dubai and/or the Maldives
Experienced in packaging multiple products together
Confident, professional telephone manner
Ability to thrive in a fast-paced sales environment
Excellent time management skills in order to manage calls and leads
Flexible approach to working hours

If you’re interested in learning more about this Travel Sales Executive - Asia/ Dubai/ Maldives Specialist role, please press the apply online button now!

Specialist Safari Sales Consultant - Suffolk / Hybrid / Homebased

Reference: SR/0911
Contract length: Permanent
Working hours: Full time
Additional benefits: Generous starting salary plus commission & excellent benefits
Keywords: Specialist safari sales consultant, safari, africa, africa travel jobs, travel jobs
Introduction: We’re looking for a dedicated and passionate sales consultant to join a leading Safari specialist. As an Africa specialist, our client has spent decades exploring the continent, learning the regions and rhythms of the country, and forging strong relationships with the finest camps, guides and conservationists.
Meta Title: Specialist Safari Sales Consulant Suffolk Hybrid Homebased
Meta Description: We’re looking for a dedicated and passionate sales consultant to join a leading Safari specialist.
Description:

Their ideal candidate will have wide-ranging, firsthand experience of African safari travel, strong sales skills, and a deep understanding of safari logistics, lodges, and conservation-driven tourism.

In return, they client can offer a generous starting salary + OTE & excellent industry benefits, including up to 3 educational trips per year.

This is ideally an office-based role in Suffolk offering flexible working arrangements, however our client will be willing to consider homeworking for experienced Africa travel specialists, after a period of initial training.

If this role is of interest to you, please apply online.

Role of Specialist Safari Sales Consultant:

Craft customised safari itineraries based on client preferences, interests, and budgets.
Engage with clients via phone, email, and video calls to understand their travel aspirations and provide expert advice.
Stay up to date with safari regions, wildlife movements, seasonal variations, and accommodation offerings.
Be available to travel to Africa several times per year to increase personal knowledge and stay up to date.
Manage each booking from start to finish, with assistance from the sales support team, including providing pre-departure advice and post-trip follow-ups.

Skills required for the role:

Firsthand travel experience in Africa, ideally with a background in selling tailor-made safaris.
Proven track record in consultative sales, with excellent interpersonal skills.
Strong organizational skills to manage complex itineraries and multi-sector bookings.
Honest, hard-working, ambitious and have good personal resilience.
Genuine enthusiasm for conservation, wildlife, and sustainable tourism.

If you’re interested in learning more about this Specialist Safari Sales Consultant role, please press the apply online button now!

Sector: Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,Suffolk

Reservations Service Team Executive - Birmingham / London / Peterborough

Reference: SR/0912
Contract length: Permanent
Working hours: Full time
Maximum salary: £26,000
Additional benefits: plus excellent benefits
Keywords: Reservations service Team Executive, travel admin, travel customer service, customer service jobs
Introduction: We have a fantastic opportunity for customer focused, travel industry professionals to join the Operations department of a well-known Tour Operator. Joining our client as a Reservations Service Team Executive, you’ll be responsible for providing a multi-functional administration support service to their reservation teams and their customers, ensuring all requests are handled with speed, accuracy and professionalism.
Meta Title: Reservations Service Team Executive Birmingham London Peterborough
Meta Description: We have a fantastic opportunity for customer focused, travel industry professionals to join a well-known Tour Operator, based from home.
Description:

Previous experience gained within an administration, reservations or customer service role within the travel sector is essential for the position, along with proficiency on a GDS and in return, our client can offer a salary of £26k plus excellent benefits.

If this role is of interest to you, please apply online.

Role of Reservations Service Team Executive:

Quality assure bookings made through the call centre.
Produce and dispatch invoices, cancellation invoices, ensuring production timescales are met.
Dispatch travel documentation, ensuring high levels of accuracy when checking documentation.
Assisting with administration duties such as distributing post and preparing outgoing post, reception duties.
Rebooking flights, hotels and transfers when required.
Ensuring web bookings are administered correctly.
Relocations, ensure these are dealt with quickly to resolve and secure alternative properties to match customers’ requirements.
Flight changes and supplier amendments are communicated out to agents.
Make changes to existing bookings when requested by customers.
Q Management – schedule changes, ticketing deadlines are met and processed correctly.
Provide a professional service for agents and customers.

Skills required for the role:

Strong working knowledge of Travel systems, to include – Amadeus, Travelport, Vibe & Dolphin
Customer focused with strong attention to detail
Excellent communication skills, both written and verbal
Strong organisational skills
Team player
Comfortable dealing with queries over the phone and via email
Excellent travel destination and product knowledge

If you’re interested in learning more about this Reservations Service Team Executive role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Peterborough,Greater London,Central London,West Midlands,Birmingham

Travel Sales Administrator - Suffolk

Reference: SR/0913
Contract length: Permanent
Working hours: Full time
Additional benefits: Highly competitive salary plus excellent benefits
Keywords: Travel sales administrator, travel admin, sales support, aftersales, customer service
Introduction: If you’re an experienced travel administrator/sales support consultant with excellent attention to detail, driven by delivering exceptional post-sales service, then we have the perfect role for you! Our client, a specialist travel organisation based in Suffolk, are looking to expand their sales support department and add a Sales Administrator to their small and friendly team. This is a very busy role and will suit those looking for a varied and fast-paced position within the travel sector, where no two days are the same!
Meta Title: Travel Sales Administrator - Suffolk
Meta Description: We're looking for an experienced travel administrator/sales support consultant with excellent attention to detail!
Description:

Previous sales support or administration experience, ideally gained within the travel sector, is needed for the role, along with strong customer service skills and a positive and pro-active approach.

In return, our client can offer a highly competitive starting salary, plus excellent industry benefits, so if this role is of interest to you, please apply online.

Role of Travel Sales Administrator:

Supporting the sales team making bookings
Sending receipts & tickets
Managing files and general office invoicing
Making amendments
Assisting customers with any post booking queries.
Providing pre-departure advice and post trip follow ups

Skills required for the role:

Previous experience in a similar role within the travel industry – advantageous
Ability to work in a fast-paced environment
Good knowledge of travel CRM systems – advantageous
First class organisation and commuication skills

If you’re interested in learning more about this Travel Sales Administrator role, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Suffolk

Luxury Personal Travel Consultant - Homebased UK Wide

Reference: SR/0914
Contract length: Permanent
Working hours: Full time
Minimum salary: £28,000
Maximum salary: £30,000
Additional benefits: plus generous bonus structure & excellent benefits
Keywords: Luxury personal travel consultant, travel consultant, luxury, personal travel consultant, travel jobs
Introduction: Are you an experienced luxury travel consultant with a passion for crafting exceptional tailor-made journeys? Do you have expertise in designing bespoke travel experiences in Africa, India, Australasia, Indonesia, Asia and Thailand? If so, we'd love to hear from you as our client looks for Luxury Personal Travel Consultants to join their team!
Meta Title: Luxury Personal Travel Consutlant Homebased UK Wide
Meta Description: Are you an experienced luxury travel consultant with a passion for crafting exceptional tailor-made journeys?
Description:

This exciting role will focus on curating and selling tailor-made luxury holidays in some of the world’s most sought-after destinations. If you have a strong background in luxury travel sales and a passion for creating unforgettable experiences, this role will be a perfect fit!

In return, our can offer a competitive salary up to £30k plus generous bonus structure, excellent travel industry benefits, 7pm latest finish time and just one in three weekends!

If you have the skills and experience required for the role, then please apply online.

Role of Luxury Personal Travel Consultant:

Design and sell tailor-made luxury travel experiences
Create personalised itineraries for destinations including Africa, India, Australasia, Indonesia and Far East
Build lasting relationships with high-net-worth clients, understanding their needs and expectations. Ensuring exceptional service and attention to detail
Meet and exceed sales targets, using your expertise to drive revenue growth
Stay up to date with the latest luxury travel trends and experiences
Work independently with a strong sense of ownership while being part of a supportive team

Skills required for the role:

Proven experience in selling tailor-made luxury holidays to discerning travellers - essential
Extensive knowledge of Africa, India, Australasia, Far East
Self-motivated with a strong work ethic and goal-orientated mindset
Organised, proactive, and passionate about delivering top-tier customer service
Willingness to expand expertise in destinations not fully versed in

If you’re interested in learning more about this Luxury Personal Travel Consultant role, please press the apply online button now!

Luxury Travel & Cruise Specialist - Homebased UK Wide

Reference: SR/0915
Contract length: Permanent
Working hours: Full time
Maximum salary: £25,000 +
Additional benefits: plus generous bonus structure & excellent benefits
Keywords: Luxury travel & cruise specialist, cruise jobs, cruise consultant, travel consultant, travel agent, travel jobs, cruise specialist
Introduction: Are you an experienced luxury travel consultant with a passion for crafting exceptional journeys? Do you have expertise in selling luxury ocean and river cruise lines such as Regent, Seabourn, Silversea and Uniworld? If so, we'd love to hear from you as we recruit for some brand-new roles with a leading, luxury Tour Operator!
Meta Title: Luxury Travel & Cruise Specialist Homebased UK Wide
Meta Description: Do you have expertise in selling luxury ocean and river cruise lines such as Regent, Seabourn, Silversea and Uniworld?
Description:

This exciting role will focus on both luxury ocean and river cruises as well as high end land-based holidays across Europe, the Middle East and the Indian Ocean. If you have a strong background in luxury cruise sales but lack land-based travel experience, our client are happy to support your learning and development, however, if you’re already a specialist in cruise and land holidays, then even better!

In return, they can offer a competitive salary of £25k + plus generous bonus structure, excellent travel industry benefits, 7pm latest finish time and just one in three weekends!

If you have the skills and experience required for the role, then please apply online.

Role of Luxury Travel & Cruise Specialist:

Design and sell tailor-made luxury travel experiences, including high end cruises and land-based holidays
Build lasting relationships with high-net-worth clients, understanding their needs and expectations.
Meet and exceed sales targets, using your expertise to drive revenue growth
Stay up to date with the latest trends and offerings in luxury travel and cruising
Work independently with a strong sense of ownership while being part of a supportive team

Skills required for the role:

Proven luxury travel sales experience – whether in cruise, land-based holidays or both - essential
Strong knowledge of luxury ocean and river cruise lines highly desirable
Self-motivated with a strong work ethic and goal-orientated mindset
Organised, proactive, and passionate about delivering top-tier customer service
Willingness to expand expertise into luxury land-based holidays if primarily experienced in cruise sales

If you’re interested in learning more about this Luxury Travel & Cruise Specialist role, please press the apply online button now!

Sector: Cruise,Homeworking,Leisure Travel,Tour Operations
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown,Northern Ireland,Belfast

Part-time Travel Sales & Admin Executive - Homebased UK Wide

Reference: SR/0916
Contract length: Permanent
Working hours: Part time
Maximum salary: Circa £25,000 pro rata
Additional benefits: plus excellent travel industry benefits
Keywords: part time, Part-time travel sales & admin exec, travel admin, travel roles, operations roles, travel jobs, admin
Introduction: Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays. They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
Meta Title: Part-time Travel Sales & Admin Executive Homebased UK Wide
Meta Description: Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays.
Description:

They’re now looking for a Part-time Travel Sales & Admin Executive to join their team in a fully homebased role and will consider any candidates with operations, admin, sales or customer service gained within the travel sector.

Our client is looking for candidates who can commit to 20 hours per week, over 5 days, Monday to Friday (i.e. 9am - 1pm Mon - Fri) so will suit those looking for flexible working hours and who are looking for a stable, long-term opportunity within a small and friendly team.

In return, they can offer a salary circa £25k pro rata, plus excellent benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers.

If this role is of interest to you, please press the apply online button now!

Role of Part-time Travel Sales & Admin Executive:

Work closely with the Sales Manager, offering a flexible approach and assistance with a variety of tasks.
Deal with inbound travel enquiries efficiently.
Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
Once all items are confirmed, send the final confirmation to the client.
Verify that deposits have been charged and accurately entered on the system.
Monitor upcoming departures and follow up with clients who have outstanding balances.
Email travel documents to clients.
Manage necessary back-office paperwork.
Monitor and coordinate weekly administrative tasks.
Assist clients in resolving any overseas problems efficiently and promptly.

Skills required for the role:

Previous, recent travel industry experience - essential
Knowledge of Turkey as a holiday destination and ideally, Gulet / Small Ship cruising
Strong administration and customer service skills
Highly organised with a keen eye for detail
Diligent, reliable & excellent communicator
Able to work effectively with autonomy & as a team player
Willingness to attend overseas educational trips

If you’re interested in learning more about this Part-time Travel Sales & Admin Executive role, please press the apply online button now!

Travel Administration Support Executive - Leeds / Hybrid

Reference: SR/0917
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £25,000
Additional benefits: plus excellent benefits
Keywords: travel administration support executive, travel admin, travel jobs, administration, admin jobs
Introduction: We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager and the homeworking team, the successful candidate will be responsible for a variety of tasks including processing tickets, checking bookings and responding to email enquiries from customers and the sales team.
Meta Title: Travel Administration Support Executive Leeds
Meta Description: We're looking for an experienced travel administration executive to join a fast paced travel organisation based in Leeds
Description:

Previous experience in a similar role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary plus excellent benefits, so if this role is of interest to you, please apply online.

Please note - this role is hybrid with working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday.

Role of Travel Administration Support Executive:

Quality checking all the booking elements prior to sending out booking confirmations
Processing and chasing tickets
Confirmation/cancellation invoice check and send
Correct and amend existing bookings
After sales including processing refunds
Assisting in the loading of bookings at busy sales periods
Responding to email queries from customers and our homeworking team members
Oversee balance reports and collate staff sales and incentive payments
Assisting the General Manager with adhoc business tasks and projects

Skills required for the role:

12 months experience gained within a similar travel admin role
Working well on your own initiative, and as a team player
Strong attention to detail and to be able to work in a busy environment, working under pressure
PC literate and ability to use reservations and website booking systems to download and process bookings.

If you’re interested in learning more about this Travel Administration Support Executive opportunity, please press the apply online button now!

Sector: Retail Travel
Locations: West Yorkshire,Leeds

Cruise Sales Manager - Homebased UK Wide

Reference: SR/0918
Contract length: Permanent
Working hours: Full time
Maximum salary: £32,000
Additional benefits: plus bonus structure & excellent benefits
Keywords: cruise sales manager, cruise, cruise manager, cruise sales, cruise jobs
Introduction: Are you an experienced Cruise Sales Manager looking for your next role? Due to another record-breaking year and the continued growth of the Cruise Sales team, our client, one of the UK’s leading cruise specialist companies, is looking for an experienced Cruise Sales Manager to join their Cruise Management team.
Meta Title: Cruise Sales Manager Homebased UK Wide
Meta Description: Are you an experienced Cruise Sales Manager looking for your next role?
Description:

Our client’s ideal candidate will be a great salesperson and coach, ready to lead by example. Finding ways to engage, inspire and communicate to bring out the best in people. You’ll be a great communicator, approachable, confident and friendly, promoting open and honest feedback.

On offer is a salary of £32,000 plus bonus structure and excellent benefits. Working hours are Monday to Sunday, 37.5 hours per week on a rota basis.

If this role is of interest to you, please apply online.

Role of a Cruise Sales Manager:

Daily online lead monitoring, distribution and call flow management
Continual monitoring of team enquiries, bookings and conversion
Maximising sales potential, monitoring and coaching sales team
Communicating sales aims, targets and achievements
Support sales team with pre-post sales questions, queries and escalations
Performance Management including feedback and 121s
Analyse and ensure fundamental KPI's, compliance and best practice of your team are delivered
Call listening and coaching/feedback sessions
Building and promoting long-lasting relationships with colleagues and internal/external partners
Encourage good communication flow between departments
Training needs analysis

Skills required for the role:

Recent experience of cruise sales management in a similar role
An approachable people person who can lead by example
Be able to thrive in a fast-paced environment whilst under pressure
Have in depth knowledge of cruise products, brand awareness, campaigns and promotion
Confidence with technology including excel, word, Isell, Itour and other software systems
Be highly motivated, confident and professional and enjoy encouraging people to succeed
The ability to learn and implement new and varied complex tasks effectively and quickly

If you’re interested in learning more about this Cruise Sales Manager role, please press the apply online button now!

Cruise Sales Advisor - Homework UK Wide

Reference: SR/0919
Contract length: Permanent
Working hours: Full time
Maximum salary: £25,000 +
Additional benefits: plus guaranteed bonus, £40,000 OTE uncapped & benefits
Keywords: Cruise sales advisor, cruise consultant, cruise sales, cruise agent, cruise, cruise jobs
Introduction: Our client is a multi award-winning cruise agency and part of the largest cruise retailer in the world. Over 10,000 of their customers have rated them 5 stars and they're expert in delivering exceptional levels of customer service, along with the perfect cruise holiday!
Meta Title: Cruise Sales Advisor Homework UK Wide
Meta Description: A fabulous opportunity for ambitious, travel sales professionals to join our client and move into the exciting and lucrative world of cruise sales!
Description:

They now have a fabulous, homebased opportunity for ambitious, cruise sales professionals to join them, so if you have recent cruise sales experience and are all set up to work from home, we'd love to hear from you!

Our client can offer:

A competitive basic salary plus guaranteed earnings and uncapped commission
An unlimited amount of leads provided for you
On-going training and support to enable you to develop your career and benefit from unlimited earning potential!
Regular fam trips so you can experience new ships or destinations
Fully home-based option with equipment provided

Skills required for the role:

Proven sales track record within the cruise sector - essential
Personal cruise experience would also be an advantage
Self-motivated with a pro-active approach to sales
Tenacious and resourceful
Flexibility with regard to working hours, to inc. evenings & weekends

If you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!

Head of People and Culture - Chester

Reference: SR/0920
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £50,000
Additional benefits: plus excellent benefits
Keywords: Head of People and Culture, HR Manager, HR, HR jobs, HR Travel jobs, Travel industry jobs, human resource
Introduction: We have a fabulous opportunity for an HR professional to join a leading travel organisation in the Chester area as Head of People and Culture. This is an exciting position working within the travel industry and in which the successful candidate will continue to progress a pro-active, proficient, and effective HR Department.
Meta Title: Head of People and Culture - Chester
Meta Description: We have a fabulous opportunity for an HR professional to join a leading Tour Operator in the Chester area as Head of People and Culture
Description:

Reporting at Director/Shareholder level, you will work closely with all levels of management within the business in order to provide support in all areas of the employee lifecycle. You will have already progressed through the ranks in your career, be proficient in employment law and be up to speed with current and future legislation and be able to use your HR knowledge and experience in order to hit the ground running. This role is fast paced so it is vital that you are up to the challenge of a thriving and fast-growing enterprise.

You will ideally have worked in a similar role within an SME with 100 to 150 employees and ideally worked within the travel industry however, this is not essential. While other HR roles will concentrate solely on HR issues, this particular opportunity offers much more scope and excitement as it also encompasses ESG, Health & Safety, Data Governance and other projects that require great HR input including organised project rollouts therefore project management experience is also a desired skill.

In return, our client can offer a salary up to £50k plus excellent benefits, so if this role is of interest to you, please apply online.

Role of Head of People and Culture:

Manage and develop the HR function across the whole employee lifecycle.
Contribute to developing and executing organisational and people initiatives/projects in line with business strategies including growth plans, ESG, and changes in government legislation.
Manage employee relations casework including but not limited to dispute resolutions, flexible working, disciplinaries, grievances, absence, redundancy, and tribunals.
Work closely with line managers to understand, advise, and support on policies and procedures such as working conditions, performance management, disciplinary procedures, and absence management.
Keep up to date with changes in employment law/legislation to ensure the business is provided with the most up-to-date advice to avoid any risk to the business.
Develop the recruitment strategy to attract and hire the best candidates for the business.
Manage and develop the HR Coordinator
Liaise/co-ordinate with the business's designated legal advisories and solicitor/s.
Manage the annual employee engagement survey, identify areas of weakness and action improvements.
Managing Health and Safety across the organisation.
Oversee data protection including logging data breaches and subject access requests.

Skills required for the role:

Previous HR Management experience in a generalist HR role.
Previous proven management of internal recruitment.
Knowledge of up-to-date Employment Law and Legislation across the employee lifecycle.
Excellent knowledge of HR policies and procedures.
Extensive knowledge of how an SME works and a HR function operates.
Proven experience in dealing with complex ER cases up to the tribunal stage.
Excellent administrative skills, high levels of accuracy, and meticulous attention to detail.
Strong verbal and written communication skills.
Confident, approachable, and a proactive individual with the ability to work independently.
An incredible people person with a positive “can do” attitude.
CIPD Level 5 Qualified (or equivalent) however, and alternatively, proven comprehensive experience in a senior and similar HR Position.

If you’re interested in learning more about this Head of People and Culture opportunity, please press the apply online button now!

Sector: Leisure Travel,Tour Operations
Locations: Cheshire,Chester

Business Development Manager - Homebased UK Wide

Reference: SR/0921
Contract length: Permanent
Working hours: Full time
Maximum salary: Circa £32,500
Additional benefits: plus uncapped bonus structure & excellent benefits
Keywords: business development manager, BDM, business development, sales roles, travel, travel roles,
Introduction: We have a brand new, fantastic opportunity for an experienced Business Development Manager to join an outsourced customer-centric contact centre solution, dedicated to the hospitality industry. With clients spreading across hotels, travel agents and attractions, your role will be focused on driving new business opportunities and new clients that have a need for call handling /admin support or conference/group & bedroom reservations support.
Meta Title: Business Development Manager - Homebased UK Wide
Meta Description: We have a brand new, fantastic opportunity for an experienced Business Development Manager
Description:

The role will cover all aspects of the sales funnel through to onboarding - inbound and outbound sales, CRM management, prospecting, business development, attending and hosting networking events through to contracting and onboarding of new clients. Our client’s ideal candidate will thrive in a sales culture, be naturally ambitious and entrepreneurial in spirit. You’ll work alongside the Head of Operations to put together a B2B strategy and sales plan to secure relationships and to sustainably drive revenues and profits from commercially successful opportunities.

On offer is a salary of £32.5k plus uncapped bonus structure and other industry benefits, so if this role is of interest to you, please apply online.

Role of Business Development Manager:

To develop a strong and robust sales approach to drive new business.
Act as first point of contact for all new business enquiries, responding to client enquiries in accordance with company SLAs.
Proactively source new business opportunities, preparing commercially astute proposals.
Negotiate contract terms and close deals to achieve sales targets.
Work with the Head of Operations and Group Operations Director to identify and secure new opportunities for building and developing strategic relationships with various associations and organisations.
Work closely with the sales and marketing teams to enhance company visibility and awareness.
Achieve monthly KPIs based on both appointments set and pipeline objectives.
Maintain industry leading knowledge of the UK Contact centre / Hospitality industry.
Act as an ambassador for the wider group – identifying cross-selling opportunities to other parts of the business where appropriate.
Build awareness of competitor activity locally and nationally and bring to the table information and ideas to challenge and improve our product and service offerings.
Prepare weekly and monthly activity reports for the wider management team and stakeholders (internal/external) as required.
Provide training for contact centre team on any new clients as part of go live planning.
Attend industry specific events to cultivate sales leads and keep updated on industry trends.

Skills required for the role:

Recent experience in a similar BDM role within the leisure travel, hotel, hospitality or corporate travel sector
Sales and solution driven
Strong negotiation skills
Pro-active and driven approach
Willingness to travel within the role

If you’re interested in learning more about this Business Development Manager role, please press the apply online button now!

Sector: Call Centre,Homeworking,Hotel / Hospitality,Leisure Travel
Locations: Home-based,England,Bedfordshire,Berkshire,Bristol,Buckinghamshire,Aylesbury,Cambridgeshire,Cambridge,Peterborough,Cheshire,Chester,Cleveland,Cornwall,County Durham,Durham,Cumbria,Derbyshire,Devon,Exeter,Plymouth,Dorset,East Sussex,Brighton,Essex,Gloucestershire,Cheltenham,Gloucester,Greater London,Central London,Greater Manchester,Manchester,Hampshire,Portsmouth,Southampton,Herefordshire,Hertfordshire,Humberside,Hull,Kent,Lancashire,Lancaster,Preston,Leicestershire,Lincolnshire,Merseyside,Liverpool,Middlesex,Norfolk,Norwich,Northamptonshire,Northumberland,North Yorkshire,York,Nottinghamshire,Oxfordshire,Oxford,Shropshire,Somerset,Bath,Taunton,South Yorkshire,Sheffield,Staffordshire,Stoke-on-Trent,Suffolk,Surrey,Tyne and Wear,Newcastle-upon-Tyne,Warwickshire,West Midlands,Birmingham,Coventry,West Sussex,West Yorkshire,Bradford,Halifax,Leeds,Wakefield,Wiltshire,Salisbury,Swindon,Worcestershire,Redditch,Worcester,Wales,Caernarfonshire,Cardiganshire,Carmarthenshire,Clwyd,Wrexham,Denbighshire,Dyfed,Flintshire,Glamorgan,Cardiff,Swansea,Gwynedd,Mid Glamorgan,Monmouthshire,Newport,Pembrokeshire,Powys,Scotland,Aberdeenshire,Aberdeen,Angus,Dundee,Argyll and Bute,Ayrshire and Arran,Banffshire,Berwickshire,Caithness,Clackmannanshire,Dumfries,Dunbartonshire,East Lothian,Fife,Inverness-shire,Inverness,Lanarkshire,Glasgow,Midlothian,Edinburgh,Moray,Nairn,Perth and Kinross,Perth,Renfrewshire,Stirling and Falkirk,Sutherland,West Lothian,Western Isles,Wigtown

Cruise Sales & Operations Manager - Birmingham / Peterborough / London

Reference: SR/0922
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £45,000
Additional benefits: plus excellent benefits
Keywords: Cruise Sales & Operations Manager, cruise jobs, cruise, manager, travel jobs, cruise sales manager
Introduction: We have a fabulous opportunity for an experienced Cruise Sales & Operations Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website. The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus and a key aspect will be launching our client's cruise website.
Meta Title: Cruise Manager Birmingham Peterborough Hybrid
Meta Description: We have a fabulous opportunity for an experienced Cruise Manager to join a leading Tour Operator
Description:

Our client’s ideal candidate will bring operational / commercial / managerial experience from the cruise sector and will be keen to take on a newly created role, in which they'll really be able to add their own stamp!

In return, they can offer a competitive salary up to £45k, travel industry incentives and excellent benefits, so if this role is of interest to you, please press the apply online button now.

Please note - this role can be Birmingham / Peterborough / London based.

Role of Cruise Sales & Operations Manager:

Oversee the upcoming launch of a bookable website.
Manage commercial relationships with our client's top performing cruise lines and agents.
Foster a positive and thriving environment between our client and cruise lines.
Monitor and manage sales targets and margin improvement
Build product relevant to promotion and target market and recommend pricing relevant to channel
Work with the Cruise Product Executives, supporting the business with future marketing plans and offers for the trade.

Skills required for the role:

Customer Focus – Demonstrate a strong focus on customer service and exceeding expectations
Leadership – Ability to lead and motivate a large, diverse team
Crisis Management – Calm under pressure with the ability to handle unexpected situations
Organisational Skills – Exceptional time management, scheduling, and multi-tasking abilities
Strong commercial awareness

If you’re interested in learning more about this Cruise Sales & Operations Manager role, please press the apply online button now!

Sector: Cruise,Leisure Travel,Tour Operations
Locations: Peterborough,Derbyshire,Greater London,Central London,Leicestershire,Warwickshire,West Midlands,Birmingham,Coventry

Aviation Operations Manager - London / Birmingham / Peterborough

Reference: SR/0923
Contract length: Permanent
Working hours: Full time
Maximum salary: Up to £45,000
Additional benefits: plus benefits
Keywords: aviation operations manager, aviation, operations, operations manager, travel jobs, ticketing manager, ticketing
Introduction: We’re looking for an Aviation Operations Manager to join a leading Tour Operator. This is a fabulous opportunity in which the successful candidate will be responsible for all Aviation Projects, to include building relationships with GDS providers, securing new deals, meeting targets and driving our client's aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines.
Meta Title: Aviation Operations Manager Birmingham Hybrid
Meta Description: We’re looking for an Aviation Operations Manager to join a leading Tour Operator based in Birmingham.
Description:

Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary up to £45k plus benefits.

This is ideally a fully office-based role, however our client will also consider a hybrid working option.

If this role is of interest to you, please apply online.

Role of Aviation Operations Manager:

Oversee the ticket department on a daily basis
Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily
Assist with GDS Relationship at operational level
Monitor competitor activity and pricing across Airlines on a weekly basis
Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global and corporate fares
Manage ADM & ACM process from start to finish
In conjunction with the training department conduct and help to co-ordinate airline training for reservations team
Manage relationships with E sales customers to keep them updated with relevant new fares.
Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and reservations
Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed
Cover the OOH emergency line as part of a rota

Skills required for the role:

Solid worldwide travel industry knowledge
Excellent airline and fares knowledge
GDS proficient
Good communication skills
Good attention to detail
Strong customer focus
Project Management and analytical kills

If you’re interested in learning more about this Aviation Operations Manager opportunity, press the apply online button now!

Sector: Airline,Leisure Travel,Tour Operations
Locations: Cambridgeshire,Peterborough,Greater London,Central London,Warwickshire,West Midlands,Birmingham,Coventry,Worcestershire

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